Chamilo Rapid ppt converter

[Niyi Aromokeye]

I got this error trying to use information port number and localhost on Chamilo PPT converter. I however got this "The connection to the document converter failed. Please contact your platform administrator to fix the problem"

Could I be making mistake with the required information?

Required information: Host, port, login, ftp password, Path to LZX files.

Please help with right kind of answers to these requirements.

[Fred Dixon]

Hi Niyi,

A few questions:

1. What version of BigBlueButton are you running?

2. Have you made any customizations (outside of using bbb-conf) to the BigBlueButton server

3. What is the output of 

  sudo bbb-conf --check

Regards,... Fred

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[Niyi Aromokeye]

1. Bigbluebutton 1 (Latest)

2. No customizations yet

3.
                     playback host: xxx.xxx.xxx.xx

root@xxxx:~# # IP does not match:Potential: command not found## Warning: The client self check is installed and accessible from:#   /etc/nginx/sites-available/bigbluebutton: xxx.xxx.xxx.xx#                           IP from ifconfig: 10.xx.xx.xxx root@streams:~# Potential problems described below **root@streams:~# ##    http://184.173.189.77/check## Warning: The client self check is installed and accessible from:#   /etc/nginx/sites-available/bigbluebutton: 184.173.189.77#                           IP from ifconfig: 10.xx.xx.xxx# IP does not match:** Potential problems described below **

[Fred Dixon]

Hi Niyi,

Can you post the full output from 

  sudo bbb-conf --check

(you can sanatize the IP addresses if you like).

Regards,... Fred

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[Niyi Aromokeye]

BigBlueButton Server 1.0.0 (1058)
                    Kernel version: 3.13.0-95-generic
                      Distribution: Ubuntu 14.04.5 LTS (64-bit)
                            Memory: 32141 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                Port test (tunnel): xxx
                              Red5: xxx
              useWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: xxx
                              port: 80
                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: xxx

/var/www/bigbluebutton/check/conf/config.xml (client check)
                      client check: xxx

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host: xxx

** Potential problems described below **

# IP does not match:

#                           IP from ifconfig: xxx
#   /etc/nginx/sites-available/bigbluebutton: xxx

# Warning: The client self check is installed and accessible from:
#

#   

On Thursday, September 15, 2016 at 7:19:11 PM UTC+1, Niyi Aromokeye wrote:

[Fred Dixon]

Hi Niyi,

Thanks for giving me a moment to look closer at your BigBlueButton server.  The document conversion is working fine.  I think there was some confusion between Camilo's use of Libreoffice and BigBlueButton's use of Libreoffice (they are two different uses).

Regards,.. Fred

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