Getting error code on web => 1006, 1007, 1020

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nitesh kanojia

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Mar 13, 2022, 9:24:19 AM3/13/22
to BigBlueButton-Setup
Hi,

System configuration on staging/testing server
- Ubuntu 18.04
- x86_64
- 4 cpu core


Steps done for setting BBB 2.4

- sudo bbb-conf --setip schoolathome999.assessed.co.in
- sudo vim /etc/nginx/sites-available/bigbluebutton and change server name to current domain name (Had also set the ssl conf in this file)
- sudo vim /etc/bigbluebutton/nginx/sip.nginx change Proxy pass to current external IP address
- sudo vim /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini change externalAddress to current external address
- sudo vim /opt/freeswitch/conf/vars.xml, change external_rtp_ip, external_sip_ip to current external IP address and change local_ip_v4 to current private IP address
- sudo vim /usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml change
  - kurento:
            - ip: 3.210.40.215 -> to current is the external IP address
    - localIpAddress: 172.31.93.60 -> to current the internal IP address
    - freeswitch:
        ip: 3.210.40.215 -> to current external IP address
        sip_ip: 172.31.93.60 -> to current internal IP address

-  vi /usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (Checked with default google turn server as well as personal turnserver setup by my company)

sudo bbb-conf --restart
sudo bbb-conf --check

================Company Turn Server===================
# Potential problems described below
................................................................................
# Warning: The API demos are installed and accessible from:
#
#
# and
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    apt-get purge bbb-demo

# Warning: The setting of 54.226.144.12 for proxy_pass in
#
#    /etc/bigbluebutton/nginx/sip.nginx
#
# does not match the local IP address (172.31.5.139).
# (This is OK if you've manually changed the values)


#
# Warning: Failed to verify STUN server at turn.assessed.co.in 3478 with command
#
#    stunclient --mode full --localport 30000 turn.assessed.co.in 3478
#

===========Default turn server which we get on installation==========
# Warning: Failed to verify STUN server at stun.l.google.com 19302 with command
#
#    stunclient --mode full --localport 30000 stun.l.google.com 19302
#
============================================

============================================

error code on web => 1006, 1007, 1020



Fred Dixon

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Mar 13, 2022, 12:04:47 PM3/13/22
to BigBlueButton-.
Can you run the bbb-install.sh command on your setup and let us know if that gets your audio working.  See



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nitesh kanojia

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Mar 14, 2022, 1:21:52 AM3/14/22
to BigBlueButton-Setup
I have already install BBB using bbb-install.sh command 
Should i install again using the same command?



Raxit Sheth

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Mar 16, 2022, 9:08:12 AM3/16/22
to bigbluebu...@googlegroups.com
Can you please share screenshot of the error message?

It may help to understand where you stuck 

Or else happy to have zoom call 1-1 

Raxit Sheth

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