BigBlueButton Starting Red5 Server Fail

[ora...@realcme.com]

I'm not sure what changes could have caused this but my flash audio was working fine and now its not working anymore.  The only difference I see is that my Red5 Server is not starting anymore?  Here is my bbb-conf --clean

# The following properties in /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties have no value:
#     defaultWelcomeMessageFooter
# IP does not match:
#                           IP from ifconfig: 10.xxx.xx.10
#   /etc/nginx/sites-available/bigbluebutton: studysessions.realcme.com
# Warning: API URL IPs do not match host:
#
#                                IP from ifconfig: 10.xxx.xx.10
#  /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: studysessions.realcme.com

Doing a restart of BigBlueButton and cleaning out all log files...
 * Stopping daemon monitor monit                                                                                           [ OK ]
 * Stopping Red5 Server red5                                                                                               [ OK ]
 * Stopping Tomcat servlet engine tomcat7                                                                                  [ OK ]
Killing: 4046
 * Stopping bbb-record-core

Cleaning Log Files ...
 * nginx is not running
 * Red5 Server is not running, but pid file exists.
 * Tomcat servlet engine is not running.

5294 Backgrounding.
Waiting for FreeSWITCH to start: ....................
 * Starting Red5 Server red5                                                                                                      
                                                                                                                           [fail]
 * Starting Tomcat servlet engine tomcat7                                                                                  [ OK ]
 * Starting daemon monitor monit                                                                                           [ OK ]

Note: monit will automatically start bbb-record-core and LibreOffice within 60 seconds.

Waiting for BigBlueButton to finish starting up (this may take a minute):  done


** Potential problems described below **
# The following properties in /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties have no value:
#     defaultWelcomeMessageFooter
# IP does not match:
#                           IP from ifconfig: 10.xxx.xx.10
#   /etc/nginx/sites-available/bigbluebutton: studysessions.realcme.com
# Warning: API URL IPs do not match host:
#
#                                IP from ifconfig: 10.xxx.xx.10
#  /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: studysessions.realcme.com

# Warning: nginx is not serving the client from /var/www/bigbluebutton/.
# Instead, it's being served from
#
#    /home/scott/dev/bigbluebutton/bigbluebutton-client
#
# (This is OK if you have setup a development environment.)

# Unavailable Red5 logs (/usr/share/red5/log):  bigbluebutton.log sip.log video.log deskshare.log
#    /usr/share/red5/log/sip.log not found
#    /usr/share/red5/log/video.log not found
#    /usr/share/red5/log/bigbluebutton.log not found
#    /usr/share/red5/log/deskshare.log not found
# Error: /usr/share/red5/log/sip.log

#      No /usr/share/red5/log/bigbluebutton.log
# Warning: The API demos are installed and accessible from:
#
#    http://studysessions.xx.com/
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo

# Warning: The client self check is installed and accessible from:
#
#    http://studysessions.xxx.com/check
#


Any help will be much appreciated.  Thanks.
Oscar.

[HostBBB.com]

Sounds like disk space?   try  sudo df

Regards

Stephen

hostbbb.com

[ora...@realcme.com]

I don't think so.
I'm almost sure its something that I did I'm just not sure what.  Originally I was trying to resolve WebRTC error.  Ultimately I decided to give up on WebRTC altogether and just stick with using Flash for my audio.  Thats when I realized that my flash audio was not working anymore and the only difference was that red5 server was no longer starting. :(  Here is what I got when doing a sudo df:

Filesystem     1K-blocks     Used Available Use% Mounted on
/dev/xvda1     515915792 10563852 484281792   3% /
none                   4        0         4   0% /sys/fs/cgroup
udev             7695268        8   7695260   1% /dev
tmpfs            1540092      368   1539724   1% /run
none                5120        0      5120   0% /run/lock
none             7700456      244   7700212   1% /run/shm
none              102400        0    102400   0% /run/user

[Richard Alam]

On Thu, Sep 24, 2015 at 3:19 PM, <ora...@realcme.com> wrote:

I'm not sure what changes could have caused this but my flash audio was working fine and now its not working anymore.  The only difference I see is that my Red5 Server is not starting anymore?  Here is my bbb-conf --clean

# The following properties in /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties have no value:
#     defaultWelcomeMessageFooter
# IP does not match:
#                           IP from ifconfig: 10.xxx.xx.10
#   /etc/nginx/sites-available/bigbluebutton: studysessions.realcme.com
# Warning: API URL IPs do not match host:
#
#                                IP from ifconfig: 10.xxx.xx.10
#  /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: studysessions.realcme.com

Doing a restart of BigBlueButton and cleaning out all log files...
 * Stopping daemon monitor monit                                                                                           [ OK ]
 * Stopping Red5 Server red5                                                                                               [ OK ]
 * Stopping Tomcat servlet engine tomcat7                                                                                  [ OK ]
Killing: 4046
 * Stopping bbb-record-core

Cleaning Log Files ...
 * nginx is not running
 * Red5 Server is not running, but pid file exists.

Try removing the red5 pid file. Maybe it did not stop properly that's why the pid file wasn't deleted.

Or try running red5 from the command line

cd /usr/share/red

sudo -u red5 ./red5.sh

Look at the console for clues on why it doesn't start up.

Richard

 

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[HostBBB.com]

I had assumed it was all working fine and just stopped on you,   I jumped on your system.  video is working thru red5 no problem.  

did you do   sudo bbb-conf --disablewebrtc ?    I can see web-rtc and flash still don't connect.

regards,

Stephen

hostbbb.con

[ora...@realcme.com]

Yes I did do a --disablewebrtc.

[ora...@realcme.com]

also did a bbb-conf --debug and this is what I got.  Have no idea what it means but its looks like a lot of errors that reference red5:

root@ip-10-168-89-10:/usr/share/red5/webapps/sip/WEB-INF# bbb-conf --debug
   -- Exceptions found in /usr/share/red5/log/* --
/usr/share/red5/log/error.log:2015-09-24 21:27:43,744Z [main] WARN  o.r.spring.Red5ApplicationContext - Exception encountered during context initialization - cancelling refresh attempt
/usr/share/red5/log/error.log:org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'rmiRegistry' defined in class path resource [red5-common.xml]: Invocation of init method failed; nested exception is java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/error.log:    java.net.BindException: Address already in use
/usr/share/red5/log/error.log:Caused by: java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/error.log:    java.net.BindException: Address already in use
/usr/share/red5/log/error.log:Caused by: java.net.BindException: Address already in use
/usr/share/red5/log/error.log:2015-09-24 21:27:43,746Z [main] WARN  o.s.c.s.FileSystemXmlApplicationContext - Exception encountered during context initialization - cancelling refresh attempt
/usr/share/red5/log/error.log:org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'red5.common' defined in class path resource [red5.xml]: Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'rmiRegistry' defined in class path resource [red5-common.xml]: Invocation of init method failed; nested exception is java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/error.log:    java.net.BindException: Address already in use
/usr/share/red5/log/error.log:Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'rmiRegistry' defined in class path resource [red5-common.xml]: Invocation of init method failed; nested exception is java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/error.log:    java.net.BindException: Address already in use
/usr/share/red5/log/error.log:Caused by: java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/error.log:    java.net.BindException: Address already in use
/usr/share/red5/log/error.log:Caused by: java.net.BindException: Address already in use
/usr/share/red5/log/red5.log:2015-09-24 21:27:43,744Z [main] WARN  o.r.spring.Red5ApplicationContext - Exception encountered during context initialization - cancelling refresh attempt
/usr/share/red5/log/red5.log:org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'rmiRegistry' defined in class path resource [red5-common.xml]: Invocation of init method failed; nested exception is java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/red5.log:    java.net.BindException: Address already in use
/usr/share/red5/log/red5.log:Caused by: java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/red5.log:    java.net.BindException: Address already in use
/usr/share/red5/log/red5.log:Caused by: java.net.BindException: Address already in use
/usr/share/red5/log/red5.log:2015-09-24 21:27:43,746Z [main] WARN  o.s.c.s.FileSystemXmlApplicationContext - Exception encountered during context initialization - cancelling refresh attempt
/usr/share/red5/log/red5.log:org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'red5.common' defined in class path resource [red5.xml]: Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'rmiRegistry' defined in class path resource [red5-common.xml]: Invocation of init method failed; nested exception is java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/red5.log:    java.net.BindException: Address already in use
/usr/share/red5/log/red5.log:Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'rmiRegistry' defined in class path resource [red5-common.xml]: Invocation of init method failed; nested exception is java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/red5.log:    java.net.BindException: Address already in use
/usr/share/red5/log/red5.log:Caused by: java.rmi.server.ExportException: Port already in use: 9999; nested exception is:
/usr/share/red5/log/red5.log:    java.net.BindException: Address already in use
/usr/share/red5/log/red5.log:Caused by: java.net.BindException: Address already in use

[Fred Dixon]

Hi Oramos,

Can you do the following command

 ps -aef | grep red5

and kill any red5 process you find.  Then do

  sudo bbb-conf --restart

  sudo bbb-conf --check

and see if you get red5 running.  We improved the logic in the upcoming BigBlueButton 1.0-beta to make sure red5 is not running before starting red5.

Regards,... Fred

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[ora...@realcme.com]

This is what I found after typing in the command you gave me:

root@ip-10-168-89-10:/# ps -aeff | grep red5
root     16942 13687  0 21:56 pts/0    00:00:00 grep --color=auto red5
red5     31145     1  0 Sep23 ?        00:09:18 /usr/lib/jvm/java-7-openjdk-amd64/bin/java -Dpython.home=lib -Xms512M -Xmx512M -XX:+TieredCompilation -XX:+UseBiasedLocking -XX:+UseParNewGC -Dorg.terracotta.quartz.skipUpdateCheck=true -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/usr/share/red5/diagnostics -Dred5.root=/usr/share/red5 -Dlogback.ContextSelector=org.red5.logging.LoggingContextSelector -Dcatalina.useNaming=true -Djava.security.debug=failure -cp /usr/share/red5/red5-service.jar:/usr/share/red5/conf org.red5.server.Bootstrap

Not sure what to do with that? or how to kill processes?

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[Richard Alam]

On Thu, Sep 24, 2015 at 5:57 PM, <ora...@realcme.com> wrote:

This is what I found after typing in the command you gave me:

root@ip-10-168-89-10:/# ps -aeff | grep red5
root     16942 13687  0 21:56 pts/0    00:00:00 grep --color=auto red5
red5     31145     1  0 Sep23 ?        00:09:18 /usr/lib/jvm/java-7-openjdk-amd64/bin/java -Dpython.home=lib -Xms512M -Xmx512M -XX:+TieredCompilation -XX:+UseBiasedLocking -XX:+UseParNewGC -Dorg.terracotta.quartz.skipUpdateCheck=true -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/usr/share/red5/diagnostics -Dred5.root=/usr/share/red5 -Dlogback.ContextSelector=org.red5.logging.LoggingContextSelector -Dcatalina.useNaming=true -Djava.security.debug=failure -cp /usr/share/red5/red5-service.jar:/usr/share/red5/conf org.red5.server.Bootstrap

Not sure what to do with that? or how to kill processes?

Googled for "kill process linux" and here is the first result.

http://www.cyberciti.biz/faq/kill-process-in-linux-or-terminate-a-process-in-unix-or-linux-systems/

 

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[ora...@realcme.com]

Thanks.  That helped.  I usually go to google but today I'm doing 1000 things at once.  Thanks again.

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[ora...@realcme.com]

Fred,

Thanks.  That worked.

If you can can you also help me with WebRTC.  Can't seem to get that working.  I get a 1007 error.
This is what I get with my current bbb-conf --clean :

# The following properties in /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties have no value:
#     defaultWelcomeMessageFooter
# IP does not match:

#                           IP from ifconfig: 10.168.89.10

#   /etc/nginx/sites-available/bigbluebutton: studysessions.realcme.com
# Warning: API URL IPs do not match host:
#

#                                IP from ifconfig: 10.168.89.10

#  /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: studysessions.realcme.com

Doing a restart of BigBlueButton and cleaning out all log files...
 * Stopping daemon monitor monit                                                                                           [ OK ]
 * Stopping Red5 Server red5                                                                                               [ OK ]
 * Stopping Tomcat servlet engine tomcat7                                                                                  [ OK ]

Killing: 17372

 * Stopping bbb-record-core

Cleaning Log Files ...
 * nginx is not running

 * Red5 Server is not running.

 * Tomcat servlet engine is not running.

18623 Backgrounding.

Waiting for FreeSWITCH to start: ....................
 * Starting Red5 Server red5                                                                                                      

                                                                                                                           [ OK ]

 * Starting Tomcat servlet engine tomcat7                                                                                  [ OK ]
 * Starting daemon monitor monit                                                                                           [ OK ]

Note: monit will automatically start bbb-record-core and LibreOffice within 60 seconds.

Waiting for BigBlueButton to finish starting up (this may take a minute): ............ done

** Potential problems described below **
# The following properties in /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties have no value:
#     defaultWelcomeMessageFooter
# IP does not match:

#                           IP from ifconfig: 10.168.89.10

#   /etc/nginx/sites-available/bigbluebutton: studysessions.realcme.com
# Warning: API URL IPs do not match host:
#

#                                IP from ifconfig: 10.168.89.10

#  /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: studysessions.realcme.com

# Warning: nginx is not serving the client from /var/www/bigbluebutton/.
# Instead, it's being served from
#
#    /home/scott/dev/bigbluebutton/bigbluebutton-client
#
# (This is OK if you have setup a development environment.)

# Warning: The API demos are installed and accessible from:
#

#    http://studysessions.realcme.com/

#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo

# Warning: The client self check is installed and accessible from:
#

#    http://studysessions.realcme.com/check
#

On Thursday, September 24, 2015 at 5:44:42 PM UTC-4, Fred Dixon wrote:

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[Fred Dixon]

Hi,

You can see the error codes here

  http://docs.bigbluebutton.org/install/install.html#client-webrtc-error-codes

It looks like you are installing on a server with both public and private IP addresses.  See

  http://docs.bigbluebutton.org/install/install.html#audio-not-working

Regards,... Fred

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[ora...@realcme.com]

Hi Fred,

Yeah I went through these two documents before.  Went through them again just to make sure.  Still getting a 1007 error which is saying that: ICE negotiation failed - The browser and FreeSWITCH try to negotiate ports to use to stream the media and that negotiation failed.  Possible causes: NAT is blocking the connection and or Firewall is blocking the UDP connection/port.

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[Fred Dixon]

Hi Oramos,

Can you tell us more about your server -- are you on EC2?

Regards,... Fred

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[ora...@realcme.com]

Yes.  That is correct.  On a EC2 server.

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[Fred Dixon]

Hi Oramos,

Can you double check the steps for 

  http://docs.bigbluebutton.org/install/install.html#audio-not-working

We're pretty certain they are correct (and I've gone through them myself).  

You could also try (temporarily) opening all ports TCP/UDP on the EC2 instance to take the security groups out of the equation.

Regards,.. Fred

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[anton.g...@blindsidenetworks.com]

Oscar,

Just to clarify: at some point you say you did `bbb-conf --disablewebrtc`. Did you do `bbb-conf --enablewebrtc` after that?

Regards,

Anton 

[ora...@realcme.com]

Yes that's correct.  I did make sure I enabled it again.
I'm going to go through Freds instructions and also TEMPORARILY open all ports TCP/UDP just to make sure.

[Chad Pilkey]

I would also suggest checking the browser logs after a failure. If you search for "candidates" in the browser logs you should see two groups of candidates. The first grouping is a list of potential IP address and port pairs for the server to try and connect to your local machine. The second grouping of candidates should be the list of potential IP address and ports that the server is offering back for you to connect to. If the second grouping only contains listings with "10.168.89.10" in them your local computer will never be able to make a connection because that IP isn't a public address. After following the EC2 specific instructions you should see whatever your public IP is in the list of candidates.

[ora...@realcme.com]

Yes went through them again and no luck.  At this point this isn't important.  I'm okay with using flash for now as I'm using flash for .8 currently.  I have another issue that I will need to address soon and since I have you here I thought why not ask before I start to research this.  So I have a server running .8 and a server running .9 currently.  Is there any documentation that you can point me to on how to move all the media files from .8 to .9 from one server to another?  I'm trying to avoid updating .8 just in case something goes wrong I still have a working server.

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[Chad Pilkey]

This part of the install document covers moving recordings, http://docs.bigbluebutton.org/install/install.html#reprocess-recordings-from-0-81