permissions on /var/bigbluebutton

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Barry Cisna

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Jan 30, 2011, 1:44:46 PM1/30/11
to bigbluebu...@googlegroups.com
Hello All,

Fresh install of bbb-vm-071a.
I can not get uploads/presentations to
work,as well as desktop sharing.

I did have a working bbb-vm-064, upgraded to 070,that worked fine, for
the last 5 months so i am fairly familiar with bbb files/dirs..

I can not even do an ls -l on the var/bigbluebutton directory-
permission denied.?
tried to chown -R 777 /var/bigbluebutton,and get 'permission denied".
tried this command as sudo as well,and simply can not even see contents
in /var/bigbluebutton.
Is this behavour correct on bbb-vm-071a?

Also I am seeing in logs when trying to do an file
upload/presentaion,*after* i get the IO error of the file failing to
upload(or show),I see 'connection timed out from upstream". When trying
to do a desktop share the desktop share module is always blank. I never
see any errors thrown after this happens.

When doing an 'sudo bbb-conf --clean' ,,
everything looks correct on restart ,,,except I always get
BigBlueButton could not connect to http : //
bbbservername/bigbluebutton/api ( hangs for sometime here trying to
connect)
I can however do an wget http: // bbbservername/bigbluebutton/api from a
terminal on a remote host and get a connect alright?
Just to try and circumvent this problem I have --setip to FQDN, internal
ip address, public ip address,and no change. I even tried setting to
127.0.0.1 and same results.

When running the command 'bbb-conf --version' i get the following error:
/usr/local/bin/bbb-conf: line 516: is_redhat: command not found
/usr/local/bin/bbb-conf: line 519: is_ubuntu: command not found

I have tried to do about three fresh installs over the last two days and
end up with same results. With bbb-conf throwing the weird output ,with
bbb-conf --version,It would appear something is wonky with bbb-config?

Sorry for long post. I always figure it helps to give detailed info.

Thank You,
Barry

Fred Dixon

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Jan 30, 2011, 2:36:04 PM1/30/11
to bigbluebu...@googlegroups.com
Hi Barry,

When you say a fresh install of 'bbb-vm-071a', I'm assuming you are
running the BigBlueButton VM. I don't think the problem is directly
permissions, though you can try

sudo chown -R 777 /var/bigbluebutton

and also can do

sudo bbb-conf --check

and see if it flags any problems that might prevent file upload from working.

I'm thinking you need to get the networking issue resolved, as the
client is trying to upload documents through a HTTP POST and if it has
problems connecting to the BigBlueButton server, then upload will
fail.

Are you running this from behind a firewall? If not, then you should
need only set BigBlueButton to an IP address of a FQDN. The FQDN
should resolve to the IP address from a remote machine *and* on the
BigBlueButton server. I'm wondering if it does? Can you try running

wget http://bbbservername/bigbluebutton/api -O -

on both a remote machine and the BigBlueButton server and let us know
if it resolves.

Regards,... Fred

brc...@eazylivin.net

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Jan 30, 2011, 4:50:58 PM1/30/11
to BigBlueButton-Setup
Hi Fred,

Thank You for the feedback!
Sorry,,,yes this is the downloaded bbb-vm-071a image.

I did get the permissions changed on the /var/bigbluebutton dir. ( I
think i was getting buggy,,,from wrestling this), Think I may have
been using chown instead of chmod -R 777?
After doing this ,I could see in fact the uploaded files were there.
Done the wget routine. That worked fine from both the BBB server as
well as two remote servers I got into at work.
One oddity I did find when doing the wget routine( on BBB server)
was,,,BBB client returned 'resolving servername",,,with both the
internal ip as well as loopback (127.0.0.1),,something like-
servername-192.168.0.217,127.0.0.1 - so I commented out the hosts file
that I had edited to reflect my servername. I had the etc/hosts as
follows:
127.0.0.1 localhost
127.0.0.1 serverFQDN server
192.168.0.217 serverFQDN server
192.168.0.253 hostmachineFQDN hostmachine
# I commented out the second line above.
Restarted network and I can upload files now! I m not sure if it was
the 777 perms on /var/bigbluebutton,or the hosts file edit?

I am getting lots of errors in the red5 logs saying an application is
running something will most likely cause memory leaks. Also getting an
error about something with RoomModule.xml ,,maybe not found as well.

Also I can not see anything in the desktop sharing module.,regardless
if I select full screen or region.
Also after uploading a presentation i can not close it out,it just
stays? I know yall put lotsa hours in this to make it work as slick as
it does!
Also it kind of concerns me why when doing the bbb-conf --version it
doesnt find the versioning number,even though it is minor,i'm
wondering if there are some configs,not kosher?

I've noticed with the new install this version eats lots of memory and
cpu, especially FREEswitch. It never gets below 40% cpu,and as much as
90%!
I should mention the VM is running on a CENTOS 5.2 host with
VirtualBox. I have dedicated 500mb of ram to the bbb-vm, just to give
some specs.The host machine has 3 GB of ram, I should probably up the
memory for the vm I am guessing.

If you'd like I can email you my server's url and you can log into
it.I am not sure how the ssh would work without my doing a dnat(like I
have for bbb ports)If you like Ill give it a try though. I am trying
to get this version ironed out so i can set at least one of these up
at school for an update. We are still using the old bbb-vm-
064,,,which works great for tutoring on some various things,to the
admins.
Sorry for long post,,,again.

Thanks again,
Barry





On Jan 30, 1:36 pm, Fred Dixon <ffdi...@gmail.com> wrote:
> Hi Barry,
>
> When you say a fresh install of 'bbb-vm-071a', I'm assuming you are
> running the BigBlueButton VM.  I don't think the problem is directly
> permissions, though you can try
>
>    sudo chown -R 777 /var/bigbluebutton
>
> and also can do
>
>   sudo bbb-conf --check
>
> and see if it flags any problems that might prevent file upload from working.
>
> I'm thinking you need to get the networking issue resolved, as the
> client is trying to upload documents through a HTTP POST and if it has
> problems connecting to the BigBlueButton server, then upload will
> fail.
>
> Are you running this from behind a firewall? If not, then you should
> need only set BigBlueButton to an IP address of a FQDN.  The FQDN
> should resolve to the IP address from a remote machine *and* on the
> BigBlueButton server.  I'm wondering if it does?  Can you try running
>
>   wgethttp://bbbservername/bigbluebutton/api-O -

brc...@eazylivin.net

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Jan 30, 2011, 5:35:17 PM1/30/11
to BigBlueButton-Setup
Hello again Fred,

Just wanted to report that the DeskShare applet does work,as I logged
into a couple servers at school and DeskShare worked fine. My
particular machine Centos 5 with FF shows in the status bar'
DeskShareApplet notinited.'. DeskShare module just stays blank.I have
Firebug installed in FF on this machine so possibly that is causing
something? DeskShare did work fine in the other version of BBB i was
using here,though.

Thanks again,
Barry



On Jan 30, 3:50 pm, "brci...@eazylivin.net" <brci...@eazylivin.net>
wrote:

Fred Dixon

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Jan 30, 2011, 6:49:40 PM1/30/11
to bigbluebu...@googlegroups.com
> I have dedicated 500mb of ram to the bbb-vm, just to give
> some specs.The host machine has 3 GB of ram, I should probably up the
> memory for the vm I am guessing.

BigBlueButton will not run without 1G of memory. With 500M of memory,
it's non-deterministic what parts will start and what parts will not.

Give the BigBlueButton VM 1G of memory and try again.


> I am getting lots of errors in the red5 logs saying an application is
> running something will most likely cause memory leaks. Also getting an
> error about something with RoomModule.xml ,,maybe not found as well.

There are a number of error messages that we're working on cleaning up. See

http://code.google.com/p/bigbluebutton/issues/detail?id=829


> Also it kind of concerns me why when doing the bbb-conf --version it
> doesnt find the versioning number

It's a small bug in bbb-conf. See:

http://code.google.com/p/bigbluebutton/issues/detail?id=829


Fundamentally, the BigBlueButton processes don't have enough memory to
run, so all bets are off at the moment.

Regards,... Fred

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