Unknown Caller ID Name in BBB & Freeswitch

[Johnny Lunchpail]

I currently have BBB configured with Freeswitch and everything is
working correctly except for one issue that I can't seem to figure
out.

When a user calls in from their cell phone or anywhere else, their
name shows up as Unknown in the listener table. I found a discussion
on BBB-Setup that shows how to fix this issue using Asterisk but I
can't figure out how to show the Caller ID Number instead of Unknown.

I tried adding the following to my public.xml:
...
<action application="set" data="effective_caller_id_name=BBB User"/>
<action application="set" data="origination_caller_id_name=BBB User"/>
<action application="perl" data="ivr.pl"/>
...

Here's some of the logs:
mod_dialplan_xml.c:331 Processing Unknown <+xxxxxxxxxxx> -> xxx in
context public

2011-03-02 10:58:44.620750 [DEBUG] mod_dptools.c:1059 sofia/external/
+xxxxx...@10.10.15.8:5060 SET [outside_call]=[true]
EXECUTE sofia/external/+xxxxx...@10.10.15.8:5060
set(effective_caller_id_name=BBB User)

2011-03-02 10:58:44.621845 [DEBUG] mod_dptools.c:1059 sofia/external/
+xxxxx...@10.10.15.8:5060 SET [effective_caller_id_name]=[BBB User]
EXECUTE sofia/external/+xxxxx...@10.10.15.8:5060
set(origination_caller_id_name=BBB User)

2011-03-02 10:58:44.621845 [DEBUG] mod_dptools.c:1059 sofia/external/
+xxxxx...@10.10.15.8:5060 SET [origination_caller_id_name]=[BBB
User]
EXECUTE sofia/external/+xxxxx...@10.10.15.8:5060 perl(ivr.pl)

Does anyone else have BBB & Freeswitch working with Caller ID Number
showing instead of Unknown?

[HostBBB.com]

Johnny, we have a number of freeswith installations working with
caller-id appearing fine in listener window.

When you run fs_cll can you see the 10 digit phone number coming from
your SIP provider? by default without any changes freeswitch should
see this, and place it into the listeners window. If you provider is
passing UNKNOWN, then the fix needs to be on their end.

Would be glad to look at your config files.

regards,
Stephen
hostbbb.com

On Mar 2, 2:27 pm, Johnny Lunchpail <jebedi...@gmail.com> wrote:
> I currently have BBB configured with Freeswitch and everything is
> working correctly except for one issue that I can't seem to figure
> out.
>
> When a user calls in from their cell phone or anywhere else, their
> name shows up as Unknown in the listener table. I found a discussion
> on BBB-Setup that shows how to fix this issue using Asterisk but I
> can't figure out how to show the Caller ID Number instead of Unknown.
>
> I tried adding the following to my public.xml:
> ...
> <action application="set" data="effective_caller_id_name=BBB User"/>
> <action application="set" data="origination_caller_id_name=BBB User"/>
> <action application="perl" data="ivr.pl"/>
> ...
>
> Here's some of the logs:
> mod_dialplan_xml.c:331 Processing Unknown <+xxxxxxxxxxx> -> xxx in
> context public
>
> 2011-03-02 10:58:44.620750 [DEBUG] mod_dptools.c:1059 sofia/external/

> +xxxxxxxx...@10.10.15.8:5060 SET [outside_call]=[true]
> EXECUTE sofia/external/+xxxxxxxx...@10.10.15.8:5060

> set(effective_caller_id_name=BBB User)
>
> 2011-03-02 10:58:44.621845 [DEBUG] mod_dptools.c:1059 sofia/external/

> +xxxxxxxx...@10.10.15.8:5060 SET [effective_caller_id_name]=[BBB User]
> EXECUTE sofia/external/+xxxxxxxx...@10.10.15.8:5060

> set(origination_caller_id_name=BBB User)
>
> 2011-03-02 10:58:44.621845 [DEBUG] mod_dptools.c:1059 sofia/external/

> +xxxxxxxx...@10.10.15.8:5060 SET [origination_caller_id_name]=[BBB
> User]
> EXECUTE sofia/external/+xxxxxxxx...@10.10.15.8:5060 perl(ivr.pl)