Error loading in the browser

[Rustam Borisov]

Hello!

I ask for your help! I reinstalled 3-4 BBB server and always comes out the same.

Command

~# bbb-conf --check


BigBlueButton Server 1.0.0 (1021)
                    Kernel version: 4.4.0-36-generic
                      Distribution: Ubuntu 14.04.5 LTS (64-bit)
                            Memory: 3951 MB


/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                Port test (tunnel): 62.76.180.112
                              Red5: 62.76.180.112
              useWebrtcIfAvailable: true


/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true


/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: 62.76.180.112
                              port: 80
                    bbb-client dir: /var/www/bigbluebutton


/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: 62.76.180.112


/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true


/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host: 62.76.180.112




** Potential problems described below **

Command

# bbb-conf --debug

It does not show any errors.

After that I have successfully created a new conference by API calls. I enter my login and password, but the conference is not loaded in the browser, and crashes when loading modules.

Now, the team shows

# bbb-conf --debug
   -- Errors found in /var/log/nginx/error.log --
2016/09/06 14:41:54 [error] 2317#0: *20 open() "/var/www/bigbluebutton-default/html5client/check" failed (2: No such file or directory), client: 213.230.78.210, server: 62.76.180.112, request: "GET /html5client/check HTTP/1.1", host: "62.76.180.112", referrer: "http://62.76.180.112/client/BigBlueButton.html"
2016/09/06 14:42:16 [error] 2318#0: *32 open() "/var/www/bigbluebutton-default/html5client/check" failed (2: No such file or directory), client: 213.230.78.210, server: 62.76.180.112, request: "GET /html5client/check HTTP/1.1", host: "62.76.180.112", referrer: "http://62.76.180.112/client/BigBlueButton.html"
2016/09/06 14:42:24 [error] 2318#0: *33 open() "/var/www/bigbluebutton-default/html5client/check" failed (2: No such file or directory), client: 213.230.78.210, server: 62.76.180.112, request: "GET /html5client/check HTTP/1.1", host: "62.76.180.112", referrer: "http://62.76.180.112/client/BigBlueButton.html"

I ask your help in the elimination of this trouble!

Thank you!

[Fred Dixon]

Hi Rustam,

What browser are you using to access BigBlueButton?   Just to check, are you able to load

  http://demo.bigbluebutton.org/

The error messages you show are not material (they are just warning), so something else is preventing you from running the client.

Let us know if you can access the demo server and, if so, we'll dig deeper into your setup.

Regards,... Fred

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@bigbluebutton

[Rustam Borisov]

I used the latest version of Mozilla Firefox, Opera, and the latest version of Yandex (based on Google Chrome). All three browsers normally come here http://demo.bigbluebutton.org/

After I cleared the cache in all browsers and tried to come to the conference, created on my server. Unfortunately out as well as I described above. Moreover, all three browsers.

вторник, 6 сентября 2016 г., 19:57:28 UTC+5 пользователь Rustam Borisov написал:

[Chad Pilkey]

Can you try installing the demos and see if you can get in using those (sudo apt-get install bbb-demo).

[Rustam Borisov]

I apologize for the trouble!

I'd forgotten that I have in the code to calls the API call setConfigXML and there had to change the value HOST.

excuse me

вторник, 6 сентября 2016 г., 19:57:28 UTC+5 пользователь Rustam Borisov написал:

Hello!