"No data to display" following upgrade Moodle 4.3 to 4.5

[mike....@beardon.com]

Hello all,

I'm looking for a good jumping off point for troubleshooting our Test BBB server.   I'm not sure if there are good logs I can watch. 

Following an upgrade to Moodle from 4.3 to 4.5, recorded meetings are not listed.  Get "No data to display" message.  Environments:

On Moodle Test 4.5.2:

/moodle/ver/bigbluebutton/version.php shows

$plugin->version = 2024100700;
$plugin->requires = 2024100100;
$plugin->component = 'mod_bigbluebuttonbn';

and bbb-conf --version shows

ii  bigbluebutton                         1:2.6-5

This server is on our private lan.  All servers are reachable from internal locations (ssh, ping, winscp, etc).

Any help is greatly appreciated!

-Mike

[mike....@beardon.com]

That version file is "/moodle/mod/bigbluebuttonbn/version.php"

[mike....@beardon.com]

Just a follow up with more details from my troubleshooting.

On an example Moodle course page are several test BBB sessions that were recorded months back.  All of the session pages display the "No data to display" message that appeared after the Moodle update.  I joined one of the sessions and recorded a little video.  I used the bbb-record --watch command and monitored.  When it completed, I refreshed the page but it still displays "No data to display".

On the command line I issue 'bbb-record --list' and pick the top recording that I just made, I get the following behavior:

moodle-bbb-test:/var/bigbluebutton# bbb-record --toexternal 30eedd27d581d217dfb327dbdde5de0ea46c3683-1742245044554
External meeting id related to the given internal meeting id:
-------------------------------------------------------------
5910f6b268be4d5dad0caece901c9dda902539e6-20905-3070[0]" meetingName="8-14-24 - test add new activity (All participants)
-------------------------------------------------------------

moodle-bbb-test:/var/bigbluebutton# bbb-record --tointernal 5910f6b268be4d5dad0caece901c9dda902539e6-20905-3070[0]
Internal meeting ids related to the given external meeting id:
-------------------------------------------------------------
-------------------------------------------------------------

So the internal meeting id shows the name of the meeting, but the meeting itself won't appear on the session page.