Redis Server Is Not Working

[ragul ragul]

Hi ,

     This is my redis server status.Please Help me to overcome this issue. 

systemctl status redis-server.service

● redis-server.service - Advanced key-value store

   Loaded: loaded (/lib/systemd/system/redis-server.service; enabled; vendor preset: enabled)

   Active: failed (Result: start-limit-hit) since Fri 2019-03-01 12:40:35 IST; 2min 18s ago

     Docs: http://redis.io/documentation,

           man:redis-server(1)

  Process: 340 ExecStart=/usr/bin/redis-server /etc/redis/redis.conf (code=exited, status=1/FAILURE)

  Process: 335 ExecStartPre=/bin/run-parts --verbose /etc/redis/redis-server.pre-up.d (code=exited, status=0/SUCCESS)

 Main PID: 17674 (code=exited, status=1/FAILURE)

Regards,

 Ragul

[Fred Dixon]

Hi Ragul,

Can you provide a bit more information.

1.  What version of BigBlueButton are your running?

2.  Did you get any errors on installation?

3.  Did this initially work?

   (a) If so, did you many any changes to the server (outside of using bbb-conf)?

4.  What is the output of

  sudo bbb-conf --status

5.  What is the output of

  journalctl -u redis

Regards,... Fred

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@bigbluebutton

[ragul ragul]

Hi Fred,

         1. version - 2.0.0-RC11

         2. During installation itself the redis server got error but bigbluebutton got installed.

         3. No it didn't initially work

         4. The output of sudo bbb-conf --status

                   red5 ——————————————————► [✔ - active]

                   tomcat7 ———————————————► [✔ - active]

                   nginx —————————————————► [✔ - active]

                   freeswitch ————————————► [✔ - active]

                   redis-server.service ——► [✘ - failed]

                   bbb-apps-akka —————————► [✔ - active]

                   bbb-transcode-akka ————► [✔ - active]

                   bbb-fsesl-akka ————————► [✔ - active]

                  mongod ————————————————► [✔ - active]

                  bbb-html5 —————————————► [✘ - failed]

                  bbb-webrtc-sfu ————————► [✔ - active]

                  kurento-media-server ——► [✔ - active]

        5.   journalctl -u redis

                  

                -- No entries --

Regards,

Ragul

[Fred Dixon]

Hi Ragul,

> During installation itself the redis server got error but bigbluebutton got installed.

Ok, that's very useful information.  What happens when you do

  sudo apt-get install redis-server

and the output of

  journalctl -u redis-server

Regards,... Fred

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[ragul ragul]

Hi Fred,

   These are the outputs for following commands:

     sudo apt-get install redis-server

    OUTPUT :

   

   ● redis-server.service - Advanced key-value store

   Loaded: loaded (/lib/systemd/system/redis-server.service; enabled; vendor pre                                                                                                                                                                               set: enabled)

   Active: activating (auto-restart) (Result: exit-code) since Sat 2019-03-02 11                                                                                                                                                                               :47:18 IST; 12ms ago

     Docs: http://redis.io/documentation,

           man:redis-server(1)

  Process: 590 ExecStart=/usr/bin/redis-server /etc/redis/redis.conf (code=exite                                                                                                                                                                               d, status=1/FAILURE)

  Process: 584 ExecStartPre=/bin/run-parts --verbose /etc/redis/redis-server.pre                                                                                                                                                                               -up.d (code=exited, status=0/SUCCESS)

 Main PID: 17674 (code=exited, status=1/FAILURE)

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service...

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: Failed to start Adva...

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service...

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service...

Hint: Some lines were ellipsized, use -l to show in full.

dpkg: error processing package redis-server (--configure):

 subprocess installed post-installation script returned error exit status 1

dpkg: dependency problems prevent configuration of bbb-web:

 bbb-web depends on redis-server; however:

  Package redis-server is not configured yet.

dpkg: error processing package bbb-web (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bbb-record-core:

 bbb-record-core depends on redis-server; however:

  Package redis-server is not configured yet.

dpkg: error processing package bbb-record-core (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bbb-playback-presentation:

 bbb-playback-presentation depends on bbb-record-core; however:

  Package bbb-record-core is not configured yet.

dpkg: error processing package bbb-playback-presentation (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bbb-config:

 bbb-config depends on bbb-web; however:

  Package bbb-web is not configured yet.

 bbb-config depends on bbb-playback-presentation; however:

  Package bbb-playback-presentation is not configured yet.

dpkg: error processing package bbb-config (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bigbluebutton:

 bigbluebutton depends on bbb-config; however:

  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):

 dependency problems - leaving unconfigured

Errors were encountered while processing:

 redis-server

 bbb-web

 bbb-record-core

 bbb-playback-presentation

 bbb-config

 bigbluebutton

E: Sub-process /usr/bin/dpkg returned an error code (1)

 sudo journalctl -u redis-server

OUTPUT:

-- Logs begin at Sat 2019-03-02 08:00:36 IST, end at Sat 2019-03-02 11:47:55 IST. --

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: Starting Advanced key-value store...

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in redis-server[590]: 590:C 02 Mar 11:47:18.377 # Fatal error, can't open config file '/etc/redis/redis.conf'

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Control process exited, code=exited status=1

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: Failed to start Advanced key-value store.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Unit entered failed state.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Failed with result 'exit-code'.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: Stopped Advanced key-value store.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: Starting Advanced key-value store...

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in redis-server[622]: 622:C 02 Mar 11:47:18.783 # Fatal error, can't open config file '/etc/redis/redis.conf'

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Control process exited, code=exited status=1

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: Failed to start Advanced key-value store.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Unit entered failed state.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Failed with result 'exit-code'.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: Stopped Advanced key-value store.

Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in systemd[1]: Starting Advanced key-value store...

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in redis-server[642]: 642:C 02 Mar 11:47:19.038 # Fatal error, can't open config file '/etc/redis/redis.conf'

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Control process exited, code=exited status=1

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Failed to start Advanced key-value store.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Unit entered failed state.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Failed with result 'exit-code'.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Stopped Advanced key-value store.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Starting Advanced key-value store...

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in redis-server[655]: 655:C 02 Mar 11:47:19.322 # Fatal error, can't open config file '/etc/redis/redis.conf'

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Control process exited, code=exited status=1

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Failed to start Advanced key-value store.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Unit entered failed state.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Failed with result 'exit-code'.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Stopped Advanced key-value store.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Starting Advanced key-value store...

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in redis-server[671]: 671:C 02 Mar 11:47:19.534 # Fatal error, can't open config file '/etc/redis/redis.conf'

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Control process exited, code=exited status=1

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Failed to start Advanced key-value store.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Unit entered failed state.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Failed with result 'exit-code'.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Stopped Advanced key-value store.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Start request repeated too quickly.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: Failed to start Advanced key-value store.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Unit entered failed state.

Mar 02 11:47:19 e2e-27-31.e2enetworks.net.in systemd[1]: redis-server.service: Failed with result 'start-limit-hit'.

Regards,

  Ragul

[Fred Dixon]

Hi Ragul,

> Errors were encountered while processing:

> redis-server

OK, that's a problem :-).  There is a clue here

> Mar 02 11:47:18 e2e-27-31.e2enetworks.net.in redis-server[590]: 590:C 02 Mar 11:47:18.377 # Fatal error, can't open config file '/etc/redis/redis.conf'

Does this file exist and is writable by redis?

Regards,... Fred

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[ragul ragul]

Hi Fred,

      I cant find the config file redis.conf inside the redis folder.It Doesnot exist there. Please help me to overcome this issue....

  Regards,

  Ragul 

[Fred Dixon]

Hi Ragul,

> I cant find the config file redis.conf inside the redis folder

Did the installation for redis-server finish without error?  What is the permission on that directory (it might be that redis-server is running but can't write to the directory)?

Regards,... Fred

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