ERROR 1006 ONLY ON MICROPHONE

[Ricardo Ortin]

hi, i have install bbb for testint pourpose, all ist perfect but i cant connect the microphone, i have an error 1006 of time out.

i tried with the test of bbb and works correctly, but in my server i cant start.

I cant found the error on logs.

bbb-conf --status
nginx —————————————————► [✔ - active]
freeswitch ————————————► [✔ - active]
redis-server ——————————► [✔ - active]
bbb-apps-akka —————————► [✔ - active]
bbb-transcode-akka ————► [✔ - active]
bbb-fsesl-akka ————————► [✔ - active]
red5 ——————————————————► [✔ - active]
tomcat7 ———————————————► [✔ - active]
mongod ————————————————► [✔ - active]
bbb-html5 —————————————► [✔ - active]
bbb-webrtc-sfu ————————► [✔ - active]
kurento-media-server ——► [✔ - active]
etherpad ——————————————► [✔ - active]
bbb-web ———————————————► [✔ - active]

igBlueButton Server 2.2.33 (2347)
                    Kernel version: 4.4.0-203-generic
                      Distribution: Ubuntu 16.04.7 LTS (64-bit)
                            Memory: 3947 MB
                         CPU cores: 2

/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
       bigbluebutton.web.serverURL: https://bbb.techconsulting.es
                defaultGuestPolicy: ALWAYS_ACCEPT
                 svgImagesRequired: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server_name: bbb.techconsulting.es
                              port: 80, [::]:80
                              port: 443 ssl

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
                       local_ip_v4: 135.181.27.109
                   external_rtp_ip: 135.181.27.109
                   external_sip_ip: 135.181.27.109

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
                        ext-rtp-ip: $${external_rtp_ip}
                        ext-sip-ip: $${external_rtp_ip}
                        ws-binding: 135.181.27.109:5066
                       wss-binding: 135.181.27.109:7443

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback_host: bbb.techconsulting.es
                 playback_protocol: https
                            ffmpeg: 4.2.4-1ubuntu0.1bbb1~16.04.1

/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)
                        proxy_pass: 135.181.27.109
                          protocol: https

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)
                        kurento.ip: 135.181.27.109
                       kurento.url: ws://127.0.0.1:8888/kurento
                    kurento.sip_ip: 135.181.27.109
                    localIpAddress: 135.181.27.109
               recordScreenSharing: true
                     recordWebcams: true
                  codec_video_main: VP8
               codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
                             build: 1140
                        kurentoUrl: wss://bbb.techconsulting.es/bbb-webrtc-sfu
                  enableListenOnly: true
                    sipjsHackViaWs: true

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)
                              stun:stun.l.google.com:19302

i have tried a lot of configurations and always its the same in all  browser.

my ufw:

Status: active

To                         Action      From
--                         ------      ----
22                         ALLOW       Anywhere                 
80                         ALLOW       Anywhere                 
443                        ALLOW       Anywhere                 
16384:32768/udp            ALLOW       Anywhere                 
1935/tcp                   DENY        Anywhere                 
OpenSSH                    ALLOW       Anywhere                 
Nginx Full                 ALLOW       Anywhere                 
5066                       ALLOW       Anywhere                 
7443                       ALLOW       Anywhere                 
3478                       ALLOW       Anywhere                 
32768:65535/udp            ALLOW       Anywhere                 
5060                       ALLOW       Anywhere                 
5070                       ALLOW       Anywhere                 
22 (v6)                    ALLOW       Anywhere (v6)            
80 (v6)                    ALLOW       Anywhere (v6)            
443 (v6)                   ALLOW       Anywhere (v6)            
16384:32768/udp (v6)       ALLOW       Anywhere (v6)            
1935/tcp (v6)              DENY        Anywhere (v6)            
OpenSSH (v6)               ALLOW       Anywhere (v6)            
Nginx Full (v6)            ALLOW       Anywhere (v6)            
5066 (v6)                  ALLOW       Anywhere (v6)            
7443 (v6)                  ALLOW       Anywhere (v6)            
3478 (v6)                  ALLOW       Anywhere (v6)            
32768:65535/udp (v6)       ALLOW       Anywhere (v6)            
5060 (v6)                  ALLOW       Anywhere (v6)            
5070 (v6)                  ALLOW       Anywhere (v6)     

some ideas??

Thanks

[Fred Dixon]

Hi,

> hi, i have install bbb for testint purpose

How did you install the BigBlueButton server (manual or bbb-install.sh)?

Can you test at

  https://test.bigbluebutton.org/

Regards,... Fred

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[Ricardo Ortin]

i have install it from bbb-install.sh and yes i test https://test.bigbluebutton.org/ and works perfect

[Fred Dixon]

Hi Ricardo,

See 

  https://docs.bigbluebutton.org/2.2/getting-help.html#help-installing-or-running-bigbluebutton

for more details that you can share (especially the output of `sudo bbb-conf --check`) to help others narrow down the issue.

Regards,... Fred

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-setup/aa2de073-d334-4e2e-b912-c2763bb73a87n%40googlegroups.com.

[Fred Dixon]

Looking at 

> /etc/bigbluebutton/nginx/sip.nginx (sip.nginx)
>                        proxy_pass: 135.181.27.109
>                          protocol: https

the protocol should be http.  See 

  

https://docs.bigbluebutton.org/2.2/install.html#configure-freeswitch-for-using-ssl

when you have sipjsHackViaWs to true.

[Ricardo Ortin]

ok, i put all in https mode, so i change sipjsHackViaWs to False.

this is my bbb-conf --check.

Now i have an 1007 ICE error only on microphone, i read that it is caused because the ufw ports, but i show my ufw-status and i have all the ports open it.

My bbb-conf --check:

BigBlueButton Server 2.2.33 (2347)

                    sipjsHackViaWs: false

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)
                              stun:stun.l.google.com:19302

My ufw status:

Status: active

To                         Action      From
--                         ------      ----
22                         ALLOW       Anywhere                 
80                         ALLOW       Anywhere                 
443                        ALLOW       Anywhere                 
16384:32768/udp            ALLOW       Anywhere                 
1935/tcp                   DENY        Anywhere                 
OpenSSH                    ALLOW       Anywhere                 
Nginx Full                 ALLOW       Anywhere                 
5066                       ALLOW       Anywhere                 
7443                       ALLOW       Anywhere                 
3478                       ALLOW       Anywhere                 
32768:65535/udp            ALLOW       Anywhere                 
5060                       ALLOW       Anywhere                 
5070                       ALLOW       Anywhere                 

442                        ALLOW       Anywhere                 

22 (v6)                    ALLOW       Anywhere (v6)            
80 (v6)                    ALLOW       Anywhere (v6)            
443 (v6)                   ALLOW       Anywhere (v6)            
16384:32768/udp (v6)       ALLOW       Anywhere (v6)            
1935/tcp (v6)              DENY        Anywhere (v6)            
OpenSSH (v6)               ALLOW       Anywhere (v6)            
Nginx Full (v6)            ALLOW       Anywhere (v6)            
5066 (v6)                  ALLOW       Anywhere (v6)            
7443 (v6)                  ALLOW       Anywhere (v6)            
3478 (v6)                  ALLOW       Anywhere (v6)            
32768:65535/udp (v6)       ALLOW       Anywhere (v6)            
5060 (v6)                  ALLOW       Anywhere (v6)            
5070 (v6)                  ALLOW       Anywhere (v6)            

442 (v6)                   ALLOW       Anywhere (v6)            

Some ideas why is the ICE error 1007 only on microphone??