Installation fails: 'uninstall Apache 2 first'

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Stefan Schoch

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Mar 3, 2020, 8:29:18 AM3/3/20
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Hi there,

I have an odd problem when installing BBB on a completely fresh server (virtual machine, Ubuntu 16.04, clean install by my provider (Alfa Hosting Germany).

When running the BBB install script, 
wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -v xenial-220 -a
 
I get this error:
bbb-install: You must unisntall the Apache2 server first

I searched this forum, found the hint to run:
 apt-get remove apache2  
did that, same error when trying again.
also tried:
 apt-get purge apache2
didn't help either.

What can I do?

Stefan

Stefan Schoch

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Mar 3, 2020, 8:39:53 AM3/3/20
to BigBlueButton-Setup
Addition:
I tried these steps:
  1. sudo service apache2 stop

  2. sudo apt-get purge apache2 apache2-utils apache2.2-bin apache2-common

  3. sudo apt-get autoremove

  4. whereis apache2

  5. sudo rm -rf /etc/apache2
BBB Installa script throws:
Reading package lists...
Building dependency tree...
Reading state information...
E: Unable to locate package apt-transport-https
bbb-install: You must unisntall the Apache2 server first

Please help... 

-----

sd...@distancelearning.cloud

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Mar 3, 2020, 8:41:23 AM3/3/20
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Your provider has configured some control panel most likely using apache…

You need to find out what port it uses.  If its not one of the BBB ports you will be fine.

 

Try   ps aux | grep apache 

See if a process is running,  you can do a kill -9 on the process.

 

Cross your fingers, and try bbb-install.sh again..

 

Might get you thru the install, but ultimately need to disable so does not restart on a reboot.

 

Regards,

Stephen

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Fred Dixon

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Mar 3, 2020, 8:42:11 AM3/3/20
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Also check

 dpkg -l | grep -i apache

and see if there are any apache packages installed.

Regards,... Fred


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Stefan Schoch

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Mar 3, 2020, 8:48:48 AM3/3/20
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Done.
Result:
root@vps34860:~# dpkg -l | grep -i apache
rc  apache2                       2.4.18-2ubuntu3.14                    amd64        Apache HTTP Server
ii  apache2-bin                   2.4.18-2ubuntu3.14                    amd64        Apache HTTP Server (modules and other binary files)
ii  apache2-data                  2.4.18-2ubuntu3.14                    all          Apache HTTP Server (common files)
ii  apache2-doc                   2.4.18-2ubuntu3.14                    all          Apache HTTP Server (on-site documentation)
ii  apache2-utils                 2.4.18-2ubuntu3.14                    amd64        Apache HTTP Server (utility programs for web servers)
ii  libapr1:amd64                 1.5.2-3                               amd64        Apache Portable Runtime Library
ii  libaprutil1:amd64             1.5.4-1build1                         amd64        Apache Portable Runtime Utility Library
ii  libaprutil1-dbd-sqlite3:amd64 1.5.4-1build1                         amd64        Apache Portable Runtime Utility Library - SQLite3 Driver
ii  libaprutil1-ldap:amd64        1.5.4-1build1                         amd64        Apache Portable Runtime Utility Library - LDAP Driver

And now?

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Fred Dixon

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Mar 3, 2020, 2:11:33 PM3/3/20
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Remove the apache2 packages -- they should not be installed on a BigBlueButton server, and then try running the installer again.

Regards,... Fred

Done.
Result:

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stefan....@gmail.com

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Mar 3, 2020, 3:15:37 PM3/3/20
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I’d love to remove the apache2 packages, if I only knew how…

 

I’m not a Unix admin, so I unfortunately have no idea how to pursue that.

Any tips?

 

Stefan

Fred Dixon

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Mar 3, 2020, 6:32:00 PM3/3/20
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Hi Stefan,

You need to give yourself a bit of time to learn some basics of Linux Administration of your going to run a BigBlueButton server.  We would recommend googling for

  Ubuntu remove packages

We did the above search and this link should help you get going



Regards,.. Fred

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