BBB Config Problem

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Sogetsu Chang

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Aug 24, 2012, 11:47:29 AM8/24/12
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HI,I’m new to learn to set a bbb server, sorry to my poor english.
My company has an intranet, and not access to internet, also, has a firewall.
I try to build BBB in the intranet, First, I download the BBB VM in my home(internet), boot it to get bbb files (NAT Mode),when it completes download files and installed bbb server, I bring it to the company (intranet), and continued to setup server seting.And, I open the port 80, 9123,1935.
1.change the network mode to bridged, boot vm, login and change password, edit the eth1 to eth0,then reboot. Everything seems fine.
2.I edit the network setting eth0 to static
address 192.168.0.1
netmask 255.255.255.0
gateway 192.168.0.254
reboot, and FreeSwitch didn’t start!
I see the bbb welcome script show
“to launch BigBlueButton, open the following URL:
    http://192.168.0.1/

I don’t use “bbb-conf --setip”, I don’t know how “http:///” become “http://192.168.0.1/
3.set the dns,
nameserver DNServer1
nameserver DNserver2
domain localdomain  ← not change
search localdomain  ← not change

set the hosts
add
192.168.0.1 localhost
bbb.mycompany.com localhost
bbb.mycompany.com 192.168.0.1

reboot, Freeswitch still refuse to start
4.
bbb-conf --setip myIP
I can connect to server use IE8 and IE9, but hangs on “connecting to the server, I have upgrade the flash version to the newest but it doesn’t help.And FreeSwitch still refuse to start.
5.
bbb-conf --setip bbb.mycompany.com
it show more error
“IP does not match:
               IP from ifconfig:192.168.0.1
     /etc/nginx/sites-available/bigbluebutton:bbb.mycompany.com
Warning: API URL IPs do not match host:
               IP from ifconfig:192.168.0.1
    /var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp:bbb.mycompamy.com
Warning: the value (bbb.mycompany.com) from playback host in
     /usr/local/bigbluebutton/core/scripts/slides.yml
does not match the local IP address (192.168.0.1)

I can connect to the server via bbb.mycompany.com and the the welcome pages and demo pages, but still hangs on “connecting to the server” ,and freeswtich refused to start.
I read FAQs and tried to resolve but not help, and anyone figure out which step is wrong
Thanks.

Fred Dixon

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Aug 24, 2012, 1:05:26 PM8/24/12
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Hi Sogetsu,

Can you try setting the IP address of the VM to 192.168.0.2.  The address of 192.168.0.1 is usually resereved for the gateway.


Regards,... Fred
-- 
BigBlueButton Developer
BigBlueButton on twitter: @bigbluebutton



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Sogetsu Chang

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Aug 24, 2012, 7:28:27 PM8/24/12
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OK, the IP address now changed to 192.168.0.239(the hosts and BBB-conf --setip changed,too), but FreeSwitch still refused to start :-<
and one thing I forget to say: after bbb-config --setip bbb.mycompany.com, the bbb welcome script shows
"to launch BigBlueButton, open the following URL:
"
Fred Dixon於 2012年8月25日星期六UTC+8上午1時05分26秒寫道:
Hi Sogetsu,

To unsubscribe from this group, send email to bigbluebutton-setup+unsub...@googlegroups.com.

Fred Dixon

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Aug 24, 2012, 10:35:53 PM8/24/12
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Hi Sogetsu,

You can ignore the message "to launch BigBlueButton ... " as it's a static message created when the BigBlueButton VM first boots.

Can you output the contents of 

  sudo bbb-conf --clean
  sudo bbb-conf --check


Regards,... Fred
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BigBlueButton Developer
BigBlueButton on twitter: @bigbluebutton


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Seun Ojedeji

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Aug 25, 2012, 1:58:27 AM8/25/12
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A quick one here,I notice you are running a private IP on the interface. Could you confirm you can ping/open BBB server through the domain name from another system?

Cheers!

OJ
sent from google nexus

Sogetsu Chang

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Aug 25, 2012, 11:38:08 PM8/25/12
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bbb-conf --check
BigBlueButton Server 0.8-beta4-4 (951)
             Kernel version: 2.6-41-gerneric-pae
               Distribution: Ubuntu 10.04.4 LTS (32-bit)

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                Port test (tunnel): bbb.mycompany.com
                              red5:bbb.mycompany.com

/etc/nginx/sites-available/bigbluebutton (nginx)
                 servername: bbb.mycompany.com
                       port: 80
                 bbb-client:/var/www/bigbluebutton

/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
               bbb-web host: bbb.mycompany.com

/var/lib/tomcat6/webapps/demo/bbb_conf.jsp (API demos)
                    api_url: bbb.mycompany.com

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
           voice conference: FreeSWITCH
/usr/local/bigbluebutton/core/scripts/slides.yml (record and playback)
              playback host: bbb.mycompany.com

**Potential Problems described below **
# IP does not match
#                           IP from ifconfig: 192.168.0.239
#   /etc/nginx/sites-available/bigbluebutton: bbb.mycompany.com
# Warning: API URL IPs do not match host:
#
#                                 IP from ifconfig: 192.168.0.239
#   /var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp: bbb.mycompany.com
# Warning: The value (bbb.mycompany.com) for playback_host in
#
#   /usr/local/bigbluebutton/core/scripts/slides.yml

# Warnging: The API demos are installed and accessible from:
#
#    http://bbb.mycompany.com/
# Use the API demos test your BigBlueButton setup. To remove
#
#    sudo apt-get purge bbb-demo

bbb-conf --clean
Doing a clean restart of BigBlueButton ...
 * Stopping Red5 Server red5
 * Stopping Tomcat servlet engine tomcat6
Stopping nginx: nginx.
Killing:506
Stopping OpenOffice headless server.
Record and Playback monitoring stopped

Cleaning Log Files ...
 * could not access PID file for nginx
 * Red5 Server is not running
 * Tomcat servlet engine is not running.

Starting: FreeSWITCH
Error: stacksize 4194303 is too large: run ulimit -s 240 or run /opt/freeswitch/bin/freeswitch -waste
auto-adjusting stack size for optimal performance...
2305 Backgrounding.
Waiting for FreeSwitch to start: ............................
Starting OpenOffice headless server
Starting nginx: the configuration file /etc/nginx/nginx.conf syntax is ok
configuration file /etc/nginx/nginx.conf test is successful
nginx.
 *Starting Red5 servlet red5                                                   [OK]
 *Starting Tomcat servlet engine tomcat6                                       [OK]
Record and Playback monitoring to finish starting up (this may take a minute): done

**Potential Problems described below **
# IP does not match
#                           IP from ifconfig: 192.168.0.239
#   /etc/nginx/sites-available/bigbluebutton: bbb.mycompany.com
# Warning: API URL IPs do not match host:
#
#                                 IP from ifconfig: 192.168.0.239
#   /var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp: bbb.mycompany.com
# Warning: The value (bbb.mycompany.com) for playback_host in
#
#   /usr/local/bigbluebutton/core/scripts/slides.yml

# Warnging: The API demos are installed and accessible from:
#
#    http://bbb.mycompany.com/
# Use the API demos test your BigBlueButton setup. To remove
#
#    sudo apt-get purge bbb-demo
---------------------------------------------------
thanks

Sogetsu Chang

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Sep 3, 2012, 12:17:04 AM9/3/12
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It seems no solution LOL

HostBBB.com

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Sep 3, 2012, 10:35:01 AM9/3/12
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if i ping bbb.mycompany.com it does not resolve on public
internet... is this the actual subdomain you are trying to use?

regards.
Stephen

Seun Ojedeji

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Sep 3, 2012, 10:38:47 AM9/3/12
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Hello,

Take note you are running a private IP, could you confirm the necessary port forwarding to a public address has been configured?

Cheers!

OJ
sent from google nexus

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BBBMAD

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Jan 8, 2013, 8:50:49 AM1/8/13
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Hi,
I've posted this issue longtime ago when i've encountered the same case: BBB display Connecting to the server......

and never load modules. As far as i remember, it is caused by client's internet connection. After packet dump, It seems that bbb client's browser need to download something to adobe.com before it can able to load modules.

Just allow a client to connect to Internet and i think that your issue will be solved.

Best regards.

LRMADA
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