hi,
think i can contribute a bit on that topic .. :-)
we found out the limit the software currently scales the hard way :-P
depending on optimizations like
* reducing video bandwith
* setting up pagination
* scaling kurento up to 3 instances
* not doing any recodings
and having relatively view users use video, the highest i can confirm
CAN still work on a single instance is 480 users :-D
For that to work you need 16-20 cores and 32GB RAM will do apparently.
It sounds like you only got one Server, that would mean up to 500 users
per instance currently ...?