BBB 2.0 Beta Warning: API URL IPs do not match host / Error: Could not connect to the configured hostname/IP address
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JVieille
Jun 29, 2018, 9:07:06 AM6/29/18
to BigBlueButton-Setup
Hi,
I am trying to install bbb latest versionover my current working bbb to try the HTML5 client, using this script found at https://github.com/bigbluebutton/bbb-install:
wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -v xenial-200 -s bbb.mywebsite.fr -e webm...@mywebsite.fr -t
This fails with the following warnings:
(note that addresses https://bbb.mywebsite.fr and https://bbb.mywebsite.fr/Webinars_accueil.pdf are accessible through a browser)
** Potential problems described below **
# Warning: API URL IPs do not match host:
#
# IP from ifconfig: 176.31.252.141
# /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: bbb.mywebsite.fr
....................
# Error: Could not connect to the configured hostname/IP address
#
#
# If your BigBlueButton server is behind a firewall, see FAQ.
# Warning: The API demos are installed and accessible from:
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
# sudo apt-get purge bbb-demo
# Warning: The client self check is installed and accessible from:
#
#
# Error: Unable to reach default URL for presentation:
#
#
# Check value for beans.presentationService.defaultUploadedPresentation in
# /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties
# Error: Detected some processes have not started correctly
#
# kurento-media-server: inactive
#
Running debug gives
root@bbb:~# sudo bbb-conf --debug
-- ERRORS found in /usr/share/red5/log/* --
/usr/share/red5/log/sip.log:2018-06-29T14:25:54.024+02:00 ERROR o.b.voiceconf.red5.Application - Invalid number of parameters. param length=4
/usr/share/red5/log/sip.log:2018-06-29T14:25:54.586+02:00 ERROR o.b.voiceconf.red5.Application - Invalid number of parameters. param length=4
-- Errors found in /var/log/syslog --
Jun 29 11:55:46 bbb red5-shutdown.sh[25066]: Exception connecting to 127.0.0.1
Jun 29 11:55:46 bbb red5-shutdown.sh[25066]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 11:59:00 bbb red5-shutdown.sh[25849]: Exception connecting to 127.0.0.1
Jun 29 11:59:00 bbb red5-shutdown.sh[25849]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 12:11:06 bbb red5-shutdown.sh[4530]: Exception connecting to 127.0.0.1
Jun 29 12:11:06 bbb red5-shutdown.sh[4530]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 12:11:22 bbb red5-shutdown.sh[5317]: Exception connecting to 127.0.0.1
Jun 29 12:11:22 bbb red5-shutdown.sh[5317]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 12:17:52 bbb red5-shutdown.sh[12135]: Exception connecting to 127.0.0.1
Jun 29 12:17:52 bbb red5-shutdown.sh[12135]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 12:23:29 bbb red5-shutdown.sh[17072]: Exception connecting to 127.0.0.1
Jun 29 12:23:29 bbb red5-shutdown.sh[17072]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 12:26:10 bbb red5-shutdown.sh[21510]: Exception connecting to 127.0.0.1
Jun 29 12:26:10 bbb red5-shutdown.sh[21510]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 12:26:22 bbb red5-shutdown.sh[22227]: Exception connecting to 127.0.0.1
Jun 29 12:26:22 bbb red5-shutdown.sh[22227]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 13:30:09 bbb bbb-apps-akka[770]: akka.ConfigurationException: Logger specified in config can't be loaded [akka.event.slf4j.Slf4jLogger] due to [akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]]
Jun 29 13:30:09 bbb bbb-apps-akka[770]: Caused by: akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]
Jun 29 13:30:09 bbb bbb-apps-akka[770]: Exception in thread "main" akka.ConfigurationException: Could not start logger due to [akka.ConfigurationException: Logger specified in config can't be loaded [akka.event.slf4j.Slf4jLogger] due to [akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]]]
Jun 29 13:30:10 bbb bbb-transcode-akka[959]: akka.ConfigurationException: Logger specified in config can't be loaded [akka.event.slf4j.Slf4jLogger] due to [akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]]
Jun 29 13:30:10 bbb bbb-transcode-akka[959]: Caused by: akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]
Jun 29 13:30:10 bbb bbb-transcode-akka[959]: Exception in thread "main" akka.ConfigurationException: Could not start logger due to [akka.ConfigurationException: Logger specified in config can't be loaded [akka.event.slf4j.Slf4jLogger] due to [akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]]]
Jun 29 13:30:10 bbb bbb-fsesl-akka[775]: akka.ConfigurationException: Logger specified in config can't be loaded [akka.event.slf4j.Slf4jLogger] due to [akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]]
Jun 29 13:30:10 bbb bbb-fsesl-akka[775]: Caused by: akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]
Jun 29 13:30:10 bbb bbb-fsesl-akka[775]: Exception in thread "main" akka.ConfigurationException: Could not start logger due to [akka.ConfigurationException: Logger specified in config can't be loaded [akka.event.slf4j.Slf4jLogger] due to [akka.event.Logging$LoggerInitializationException: Logger log1-Slf4jLogger did not respond with LoggerInitialized, sent instead [TIMEOUT]]]
Jun 29 14:14:12 bbb red5-shutdown.sh[15767]: Exception connecting to 127.0.0.1
Jun 29 14:14:12 bbb red5-shutdown.sh[15767]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 14:16:29 bbb red5-shutdown.sh[20080]: Exception connecting to 127.0.0.1
Jun 29 14:16:29 bbb red5-shutdown.sh[20080]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 14:19:27 bbb red5-shutdown.sh[24194]: Exception connecting to 127.0.0.1
Jun 29 14:19:27 bbb red5-shutdown.sh[24194]: java.lang.ArrayIndexOutOfBoundsException: 0
Jun 29 14:24:02 bbb red5-shutdown.sh[30433]: Exception connecting to 127.0.0.1
Jun 29 14:24:02 bbb red5-shutdown.sh[30433]: java.lang.ArrayIndexOutOfBoundsException: 0
Thaks for help
Chad Pilkey
Jun 29, 2018, 6:29:23 PM6/29/18
to BigBlueButton-Setup
The error that says "Could not connect to configured hostname" is a wget to "http://server/bigbluebutton/api". You can manually run the command "wget https://bbb.mywebsite.fr/bigbluebutton/api2 -O -" to see why it might be failing. It could be that the hostname doesn't resolve to an IP or the IP isn't reachable.
JVieille
Jun 30, 2018, 3:53:34 AM6/30/18
to BigBlueButton-Setup
I tried
root@bbb:~# wget https://bbb.see.asso.fr/bigbluebutton/api2 -O -
--2018-06-30 08:32:28-- https://bbb.see.asso.fr/bigbluebutton/api2
Resolving bbb.see.asso.fr (bbb.see.asso.fr)... 2001:41d0:8:d8d::1, 127.0.0.1, 17 6.31.252.141
Connecting to bbb.see.asso.fr (bbb.see.asso.fr)|2001:41d0:8:d8d::1|:443... conne cted.
OpenSSL: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
Unable to establish SSL connection.
and that
root@bbb:~# wget http://bbb.see.asso.fr:443/bigbluebutton/api2 -O -
--2018-06-30 08:35:14-- http://bbb.see.asso.fr:443/bigbluebutton/api2
Resolving bbb.see.asso.fr (bbb.see.asso.fr)... 2001:41d0:8:d8d::1, 127.0.0.1, 176.31.252.141
Connecting to bbb.see.asso.fr (bbb.see.asso.fr)|2001:41d0:8:d8d::1|:443... connected.
HTTP request sent, awaiting response... 404 Not Found
2018-06-30 08:35:14 ERROR 404: Not Found.
I tried to reinstall, below the latest check
root@bbb:~# sudo bbb-conf --check
BigBlueButton Server 2.0.0-RC1 (1413)
Kernel version: 4.14.15-xxxx-std-ipv6-64
Distribution: Ubuntu 16.04.4 LTS (64-bit)
Memory: 16319 MB
/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
Port test (tunnel): rtmp://bbb.see.asso.fr
red5: bbb.see.asso.fr
useWebrtcIfAvailable: true
/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
websocket: 176.31.252.141:7443
WebRTC enabled: true
/etc/nginx/sites-available/bigbluebutton (nginx)
server name: bbb.see.asso.fr
port: 80, [::]:80, [::]:443
port: 443 ssl
bbb-client dir: /var/www/bigbluebutton
/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
bbb-web host: bbb.see.asso.fr
/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (API demos)
url: bbb.see.asso.fr
/var/www/bigbluebutton/check/conf/config.xml (client check)
client check: bbb.see.asso.fr
/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
voice conference: FreeSWITCH
/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
playback host: bbb.see.asso.fr
ffmpeg: 4.0.1-0york0~16.04
/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento)
kurentoUrl: ws://bbb.see.asso.fr:8888/kurento
kurentoIp: 176.31.252.141
localIpAddress: 176.31.252.141
recordScreenSharing: true
recordWebcams: true
Node: v8.11.3
mongoDB: v3.4.15
** Potential problems described below **
# Warning: API URL IPs do not match host:
#
# IP from ifconfig: 176.31.252.141
# /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: bbb.see.asso.fr
....................
# Error: Could not connect to the configured hostname/IP address
#
#
# If your BigBlueButton server is behind a firewall, see FAQ.
# Warning: The API demos are installed and accessible from:
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
# sudo apt-get purge bbb-demo
# Warning: The client self check is installed and accessible from:
#
#
# Error: Unable to reach default URL for presentation:
#
#
# Check value for beans.presentationService.defaultUploadedPresentation in
# /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties
# Error: Detected some processes have not started correctly
#
# kurento-media-server: inactive
#
Wondering why some services want to connect through the IP, not the hostname, this does not work with ssl.
Fred Dixon
Jun 30, 2018, 7:30:28 AM6/30/18
to BigBlueButton-.
Hi Jean,
Just tried connecting to your server at
and was able to connect and run BigBlueButton through the API demo. (You'll want to remove these demos before you go to production).
If you do
ping bbb.see.asso.fr
on your server, does it resolve and give you a response? If not, check the contents of
/etc/hosts
and there may be an entry pointing to the wrong IP address.
Regards,... Fred
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JVieille
Jul 1, 2018, 1:46:06 AM7/1/18
to BigBlueButton-Setup
Hi Fed,
Yes it pings correctly from the serveur itself
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Fred Dixon
Jul 1, 2018, 7:50:21 AM7/1/18
to BigBlueButton-.
On the server, can you do the command
wget -O- -q https://bbb.see.asso.fr/bigbluebutton/api; echo
<response><returncode>SUCCESS</returncode><version>1.1</version></response>
Do you see the above response?
Regards,... Fred
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JVieille
Jul 2, 2018, 1:54:52 AM7/2/18
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JVieille
Jul 2, 2018, 3:25:32 AM7/2/18
to BigBlueButton-Setup
However, bbb seems to run smoothly now, lauching from ly Drupal site. I even activated the HTML5 client.
Fred Dixon
Jul 2, 2018, 6:55:40 AM7/2/18
to BigBlueButton-.
Hi,
It looks like the server is unable to make a connection to itself, which might be a result of
1. An incorrect value in /etc/hosts
2. A firewall rules that are preventing access to local hsot
3. A missing cert on the machine that prevents it from validating the Let's Encrypt certificate
You can test (3) if you try the wget command as http (not https). Here's the result we see
wget -O- -q http://bbb.see.asso.fr/bigbluebutton/api; echo
<response><returncode>SUCCESS</returncode><version>1.1</version></response>
Regards,... Fred
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JVieille
Jul 2, 2018, 8:22:54 AM7/2/18
to BigBlueButton-Setup
Fred,
wget on https returns nothinq, it is ok with http.
Regarding (1), etc/hosts contains the following:
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost bbb.see.asso.fr bbb
176.31.252.141 bbb.see.asso.fr bbb localhost
2001:41d0:0008:0d8d::1 bbb.see.asso.fr bbb localhost
# The following lines are desirable for IPv6 capable hosts
#(added automatically by netbase upgrade)
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
Not sure why "bbb" is there. I don't remember adding this, maybbe done by bbb install?
Regarding (2) , I added the serveur IP to the authorized IPs, no change.
Finally, regarding (3) , Let's Encrypt seems to operate correctly, registered for bbb.see.asso.fr.
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Chad Pilkey
Jul 5, 2018, 6:27:55 PM7/5/18
to BigBlueButton-Setup
If you've solved the problem ignore this.
The problem with the wget options that Fred gave are that when an error occurs nothing is printed to the console about why it failed. I put different options with the wget so that the error would be presented. Unfortunately I put a typo in my original URL and it was looking for "/bigbluebutton/api2" instead of "/bigbluebutton/api". If the request had of worked it would have resulted in a 404, but by the response you got it seems like it didn't get that far.
All of the Googling that I did on "nginx openssl: error:140770fc:ssl routines:ssl23_get_server_hello:unknown protocol" points to the issue being in the nginx configuration.
JVieille
Jul 16, 2018, 10:35:09 AM7/16/18
to BigBlueButton-Setup
What do you suggest as wget in order to get some debugging info?
Nginx configuration is enforced by bbb install.
Thanks
Chad Pilkey
Jul 16, 2018, 11:31:06 AM7/16/18
to BigBlueButton-Setup
Running "wget https://bbb.mywebsite.fr/bigbluebutton/api -O -" should print out any error.I just tried your server though and I could login without issue. There's also this handy site for testing your SSL configuration https://www.ssllabs.com/ssltest/analyze.html. It also didn't come back with any issues.
Is "bbb-conf --check" still saying "Error: Could not connect to the configured hostname/IP address"?
JVieille
Jul 16, 2018, 12:09:33 PM7/16/18
to BigBlueButton-Setup
Same problem
root@bbb:~# bbb-conf --check
BigBlueButton Server 2.0.0-RC1 (1433)
** Potential problems described below **
# Warning: API URL IPs do not match host:
#
# IP from ifconfig: 176.31.252.141
# /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: bbb.see.asso.fr
....................
# Error: Could not connect to the configured hostname/IP address
#
#
# If your BigBlueButton server is behind a firewall, see FAQ.
# Warning: The API demos are installed and accessible from:
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
# sudo apt-get purge bbb-demo
# Warning: The client self check is installed and accessible from:
#
#
# Error: Unable to reach default URL for presentation:
#
#
# Check value for beans.presentationService.defaultUploadedPresentation in
# /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties
# Error: Detected some processes have not started correctly
#
# kurento-media-server: inactive
#
root@bbb:~#
I also tried wget,
From the server, it fails :
root@bbb:~# wget https://bbb.see.asso.fr/bigbluebutton/api -O -
--2018-07-16 18:01:24-- https://bbb.see.asso.fr/bigbluebutton/api
Resolving bbb.see.asso.fr (bbb.see.asso.fr)... 2001:41d0:8:d8d::1, 127.0.0.1, 176.31.252.141
Connecting to bbb.see.asso.fr (bbb.see.asso.fr)|2001:41d0:8:d8d::1|:443... connected.
OpenSSL: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
Unable to establish SSL connection.
Trying without ssl works :
root@bbb:~# wget http://bbb.see.asso.fr:443/bigbluebutton/api -O -
--2018-07-16 18:01:56-- http://bbb.see.asso.fr:443/bigbluebutton/api
Resolving bbb.see.asso.fr (bbb.see.asso.fr)... 2001:41d0:8:d8d::1, 127.0.0.1, 176.31.252.141
Connecting to bbb.see.asso.fr (bbb.see.asso.fr)|2001:41d0:8:d8d::1|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/xml]
Saving to: ‘STDOUT’
- [<=> ] 0 --.-KB/s <- [ <=> ] 75 --.-KB/s in 0s
2018-07-16 18:01:56 (4.83 MB/s) - written to stdout [75]
It looks like Nginx does not get ssl when queried from the server itself...
Chad Pilkey
Jul 16, 2018, 12:22:10 PM7/16/18
to BigBlueButton-Setup
Did some more googling and came back with https://serverfault.com/questions/511162/ssl-error-curl-wget-unknown-protocol-wrong-version-number and https://askubuntu.com/questions/853446/wget-openssl-error140770fcssl-on-same-server-only. The cause of the problem in both posts was a misconfigured /etc/hosts file. What does your hosts file look like? It's possible that your hosts file needs to be modified or simplified to work.
JVieille
Jul 20, 2018, 3:01:17 AM7/20/18
to BigBlueButton-Setup
I already tripple-checked this host file, and I simplified as much as possible
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost
176.31.252.141 bbb.see.asso.fr
2001:41d0:0008:0d8d::1 bbb.see.asso.fr
# The following lines are desirable for IPv6 capable hosts
#(added automatically by netbase upgrade)
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
I rechecked the wget:
[root@bbb ~]# wget -O- -q http://bbb.see.asso.fr/bigbluebutton/api; echo<response><returncode>SUCCESS</returncode><version>1.1</version></response>
[root@bbb ~]# wget -O- -q https://bbb.see.asso.fr/bigbluebutton/api; echo
[root@bbb ~]#
So somethinhg is wrong with ssl locally - not from another server
I checked the suggested links, but cannot find something useful.
Thank you very much for your care.
Fred Dixon
Jul 20, 2018, 10:20:01 AM7/20/18
to BigBlueButton-.
Can you check
/var/log/bigbluebutton/bbb-web.log
just after you try to join a meeting from the API demos and get a 500 error. You may see an error in that log as bbb_api.jsp tries to call the server to create a meeting.
Regards,... Fred
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JVieille
Jul 20, 2018, 12:37:55 PM7/20/18
to BigBlueButton-Setup
After trying to launch a meeting through Greenlight
2018-07-20T18:14:12.044+02:00 DEBUG grails.app.controllers.org.bigbluebutton.web.controllers.ApiController - ApiController#isMeetingRunning
2018-07-20T18:14:12.044+02:00 INFO grails.app.controllers.org.bigbluebutton.web.controllers.ApiController - Retrieving meeting 6d3ef48c70cf5fb12f4c476996e17220b91a2dad
But nothing happens.
[root@bbb ~]# wget -O- -q https://bbb.see.asso.fr/bigbluebutton/api; echo
<response><returncode>SUCCESS</returncode><version>1.1</version></response>
[root@bbb ~]# wget https://bbb.see.asso.fr/bigbluebutton/api -O -
--2018-07-20 18:05:19-- https://bbb.see.asso.fr/bigbluebutton/api
Resolving bbb.see.asso.fr (bbb.see.asso.fr)... 176.31.252.141
Connecting to bbb.see.asso.fr (bbb.see.asso.fr)|176.31.252.141|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/xml]
Saving to: 'STDOUT'
<response><returncode>SUCCESS</returncode><version>1.1</version></response>
0K 7.66M=0s
2018-07-20 18:05:19 (7.66 MB/s) - written to stdout [75]
which looks fine... and also
[root@bbb ~]# bbb-conf --check
BigBlueButton Server 2.0.0-RC2 (1461)
Kernel version: 4.14.15-xxxx-std-ipv6-64
Distribution: Ubuntu 16.04.5 LTS (64-bit)
mongoDB: v3.4.16
** Potential problems described below **
# Warning: API URL IPs do not match host:
#
# IP from ifconfig: 176.31.252.141
# /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: bbb.see.asso.fr
# Warning: The API demos are installed and accessible from:
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
# sudo apt-get purge bbb-demo
# Warning: The client self check is installed and accessible from:
#
#
# Error: Detected some processes have not started correctly
#
# kurento-media-server: inactive
#
[root@bbb ~]#
There is still
- "Warning: API URL IPs do not match host:",
- and also "kurento-media-server: inactive" - the webcam is not working actually
The only thing I did was insisting reinstalling using the all-in-one install command
wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -v xenial-200 -s bbb.example.com -e in...@example.com -t -gChad Pilkey
Jul 20, 2018, 2:40:18 PM7/20/18
to BigBlueButton-Setup
You can try to start the service manually "sudo systemctl start kurento-media-server.service" and then check to see if there are any errors on start "journalctl -u kurento-media-server.service"
JVieille
Jul 21, 2018, 8:49:03 AM7/21/18
to BigBlueButton-Setup
Her is the response
Jul 21 14:47:23 bbb.see.asso.fr systemd[1]: Starting Kurento Media Server daemon... Jul 21 14:47:23 bbb.see.asso.fr systemd[1]: Started Kurento Media Server daemon. Jul 21 14:47:23 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Main process exited, code=exited, status=1/FAILURE Jul 21 14:47:23 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Unit entered failed state. Jul 21 14:47:23 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Failed with result 'exit-code'. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Service hold-off time over, scheduling restart. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: Stopped Kurento Media Server daemon. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: Starting Kurento Media Server daemon... Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: Started Kurento Media Server daemon. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Main process exited, code=exited, status=1/FAILURE Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Unit entered failed state. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Failed with result 'exit-code'. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Service hold-off time over, scheduling restart. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: Stopped Kurento Media Server daemon. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: Starting Kurento Media Server daemon... Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: Started Kurento Media Server daemon. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Main process exited, code=exited, status=1/FAILURE Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Unit entered failed state. Jul 21 14:47:24 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Failed with result 'exit-code'. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Service hold-off time over, scheduling restart. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: Stopped Kurento Media Server daemon. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: Starting Kurento Media Server daemon... Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: Started Kurento Media Server daemon. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Main process exited, code=exited, status=1/FAILURE Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Unit entered failed state. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Failed with result 'exit-code'. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Service hold-off time over, scheduling restart. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: Stopped Kurento Media Server daemon. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: Starting Kurento Media Server daemon... Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: Started Kurento Media Server daemon. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Main process exited, code=exited, status=1/FAILURE Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Unit entered failed state. Jul 21 14:47:25 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Failed with result 'exit-code'. Jul 21 14:47:26 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Service hold-off time over, scheduling restart. Jul 21 14:47:26 bbb.see.asso.fr systemd[1]: Stopped Kurento Media Server daemon. Jul 21 14:47:26 bbb.see.asso.fr systemd[1]: kurento-media-server.service: Start request repeated too quickly. Jul 21 14:47:26 bbb.see.asso.fr systemd[1]: Failed to start Kurento Media Server daemon.
Message has been deleted
JVieille
Jul 21, 2018, 10:48:18 AM7/21/18
to BigBlueButton-Setup
I am getting closer to success, but greenlight and mongod did not not resume after a server reboot.
I resintalled everything after having removed the greenlight container - that was the way to go instead of simply re-run install.sh. The webcam still fails to start. Bellow the output of the installation script which shows a linux package issue:
[root@bbb greenlight]# wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -v xenial-200 -s bbb.see.asso.fr -e webm...@see.asso.fr -t -g Get:1 http://ubuntu.mirrors.ovh.net/ftp.ubuntu.com/ubuntu xenial InRelease [247 kB] Hit:2 http://ppa.launchpad.net/jonathonf/ffmpeg-4/ubuntu xenial InRelease Ign:3 http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.4 InRelease Get:4 http://ubuntu.mirrors.ovh.net/ftp.ubuntu.com/ubuntu xenial-updates InRelease [109 kB] Get:5 http://ubuntu.mirrors.ovh.net/ftp.ubuntu.com/ubuntu xenial-backports InRelease [107 kB] Ign:6 http://webmin.mirror.somersettechsolutions.co.uk/repository sarge InRelease Hit:7 http://webmin.mirror.somersettechsolutions.co.uk/repository sarge Release Hit:8 http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.4 Release Get:9 http://security.ubuntu.com/ubuntu xenial-security InRelease [107 kB] Ign:10 http://download.webmin.com/download/repository sarge InRelease Get:11 http://ubuntu.mirrors.ovh.net/ftp.ubuntu.com/ubuntu xenial-updates/main amd64 Packages [809 kB] Hit:12 https://download.docker.com/linux/ubuntu xenial InRelease Hit:13 https://deb.nodesource.com/node_8.x xenial InRelease Get:14 http://ubuntu.mirrors.ovh.net/ftp.ubuntu.com/ubuntu xenial-updates/main i386 Packages [737 kB] Hit:15 http://download.webmin.com/download/repository sarge Release Hit:17 https://download.jitsi.org stable/ InRelease Hit:19 https://ubuntu.bigbluebutton.org/xenial-200 bigbluebutton-xenial InRelease Fetched 2116 kB in 1s (2016 kB/s) Reading package lists... Reading package lists... Building dependency tree... Reading state information... grub-pc is already the newest version (2.02~beta2-36ubuntu3.18). 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Reading package lists... Building dependency tree... Reading state information... Calculating upgrade... 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. RTNETLINK answers: File exists deb [ arch=amd64,arm64 ] http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.4 multiverse Get:1 http://ubuntu.mirrors.ovh.net/ftp.ubuntu.com/ubuntu xenial InRelease Hit:2 http://security.ubuntu.com/ubuntu xenial-security InRelease Hit:3 http://ppa.launchpad.net/jonathonf/ffmpeg-4/ubuntu xenial InRelease Ign:4 http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.4 InRelease Hit:5 http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.4 Release Ign:6 http://webmin.mirror.somersettechsolutions.co.uk/repository sarge InRelease Hit:7 http://webmin.mirror.somersettechsolutions.co.uk/repository sarge Release Hit:8 https://download.docker.com/linux/ubuntu xenial InRelease Hit:9 https://deb.nodesource.com/node_8.x xenial InRelease Ign:10 http://download.webmin.com/download/repository sarge InRelease Get:11 http://ubuntu.mirrors.ovh.net/ftp.ubuntu.com/ubuntu xenial-updates InRelease [109 kB] Get:12 http://ubuntu.mirrors.ovh.net/ftp.ubuntu.com/ubuntu xenial-backports InRelease [107 kB] Hit:15 https://download.jitsi.org stable/ InRelease Hit:16 http://download.webmin.com/download/repository sarge Release Hit:17 https://ubuntu.bigbluebutton.org/xenial-200 bigbluebutton-xenial InRelease Fetched 463 kB in 1s (397 kB/s) Reading package lists... Reading package lists... Building dependency tree... Reading state information... bbb-webrtc-sfu is already the newest version (1:2.0.0-52). 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Reading package lists... Building dependency tree... Reading state information... Package 'kms-core-6.0' is not installed, so not removed Package 'kms-elements-6.0' is not installed, so not removed Package 'kurento-media-server-6.0' is not installed, so not removed 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Error response from daemon: No such container: greenlight-v2 Error: No such container: greenlight-v2 ce4e612c8fd69a9086dc057f96a1321eaaceedbb11320350345eaa1c3d7e0e8c Reading package lists... Building dependency tree... Reading state information... E: Unable to locate package linux-image-extra-4.14.15-xxxx-std-ipv6-64 E: Couldn't find any package by glob 'linux-image-extra-4.14.15-xxxx-std-ipv6-64' E: Couldn't find any package by regex 'linux-image-extra-4.14.15-xxxx-std-ipv6-64' /usr/bin/docker Reading package lists... Building dependency tree... Reading state information... 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Assigning bbb.see.asso.fr for testing for firewall in /var/www/bigbluebutton/client/conf/config.xml Assigning bbb.see.asso.fr for rtmp:// in /var/www/bigbluebutton/client/conf/config.xml Assigning bbb.see.asso.fr for servername in /etc/nginx/sites-available/bigbluebutton Assigning bbb.see.asso.fr for http[s]:// in /var/www/bigbluebutton/client/conf/config.xml Assigning bbb.see.asso.fr for publishURI in /var/www/bigbluebutton/client/conf/config.xml Assigning bbb.see.asso.fr for web application URL in /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties Assigning bbb.see.asso.fr for web application URL in /usr/share/bbb-apps-akka/conf/application.conf Assigning bbb.see.asso.fr for api demos in /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp Assigning bbb.see.asso.fr for record and playback in /usr/local/bigbluebutton/core/scripts/bigbluebutton.yml Assigning bbb.see.asso.fr for playback of recordings: Assigning bbb.see.asso.fr for client self check to /var/www/bigbluebutton/check/conf/config.xml Restarting the BigBlueButton 2.0.0-RC2 ... Stopping BigBlueButton Starting BigBlueButton BigBlueButton Server 2.0.0-RC2 (1461) Kernel version: 4.14.15-xxxx-std-ipv6-64 Distribution: Ubuntu 16.04.5 LTS (64-bit) Memory: 16319 MB /var/www/bigbluebutton/client/conf/config.xml (bbb-client) Port test (tunnel): rtmp://bbb.see.asso.fr
kurentoIp: 176.31.252.141
localIpAddress: 176.31.252.141
recordScreenSharing: true
recordWebcams: true
Node: v8.11.3
mongoDB: v3.4.16
** Potential problems described below **
# Warning: API URL IPs do not match host:
#
# IP from ifconfig: 176.31.252.141
# /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: bbb.see.asso.fr
......
# Warning: The API demos are installed and accessible from:
#
# https://bbb.see.asso.fr/demo/demo1.jsp
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
# sudo apt-get purge bbb-demo
# Warning: The client self check is installed and accessible from:
#
# https://bbb.see.asso.fr/check
#
# Error: Detected some processes have not started correctly
#
# kurento-media-server: inactive
#JVieille
Jul 21, 2018, 1:40:32 PM7/21/18
to BigBlueButton-Setup
The kernel issue seems to prevent AUFS support.
docker info indicates
Storage Driver: overlay2
Is that needed for BBB / Greenlight?
JVieille
Jul 22, 2018, 11:48:22 AM7/22/18
to BigBlueButton-Setup
I found the problem.
A previous install of jitsi-meet was conflicting on port 8888.
The camera is now working.
Fred Dixon
Jul 22, 2018, 4:30:15 PM7/22/18
to BigBlueButton-.
:-)
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Patrick Williams
Nov 28, 2019, 1:39:07 PM11/28/19
to BigBlueButton-Setup
Do you offer a paid support service that I can use to get the service fully functional?
On Friday, June 29, 2018 at 9:07:06 AM UTC-4, JVieille wrote:
Fred Dixon
Nov 28, 2019, 2:06:35 PM11/28/19
to BigBlueButton-.
Hi Patrick,
> Do you offer a paid support service that I can use to get the service fully functional?
There is no commercial support in these forums -- we all volunteer our time to help. For more support options, check out
Regards,... Fred
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BigBlueButton Developer
Scott T
Aug 7, 2020, 5:54:07 PM8/7/20
to BigBlueButton-Setup
Is there any way to get BBB to run IPv6 only? My one IPv4 address is behind NginX Proxy Manager and BBB is NginX based. NginX does not play well behind NginX Proxy Manager. I have an AAAA record set, but BBB fails to work with IPv6 only.
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