ICE 1007 error

[Dharmendra Sinsinwar]

diogen**@***Stream:~$ sudo bbb-conf --check

BigBlueButton Server 2.6.5 (1153)
                    Kernel version: 5.15.0-1037-azure
                      Distribution: Ubuntu 20.04.6 LTS (64-bit)
                            Memory: 16386 MB
                         CPU cores: 4

/etc/bigbluebutton/bbb-web.properties (override for bbb-web)
/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
       bigbluebutton.web.serverURL: https://***.northeurope.cloudapp.azure.com
                defaultGuestPolicy: ALWAYS_ACCEPT
              defaultMeetingLayout: CUSTOM_LAYOUT

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server_name: ***.northeurope.cloudapp.azure.com
                              port: 80, [::]:80127.0.0.1:82 http2 proxy_protocol, [::1]:82 http2127.0.0.1:81 proxy_protocol, [::1]:81

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
                       local_ip_v4: 10.0.0.4
                   external_rtp_ip: 13.**.192.54
                   external_sip_ip: 13.**.192.54

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
                        ext-rtp-ip: $${local_ip_v4}
                        ext-sip-ip: $${local_ip_v4}
                        ws-binding: 13.**.192.54:5066
                       wss-binding: 13.**.192.54:7443

UDP port ranges

                        FreeSWITCH: 16384-24576
                           kurento: 24577-32768
                    bbb-webrtc-sfu: 24577-32768

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback_host: ***.northeurope.cloudapp.azure.com
                 playback_protocol: https
                            ffmpeg: 4.2.7-0ubuntu0.1

/usr/share/bigbluebutton/nginx/sip.nginx (sip.nginx)
                        proxy_pass: 13.**.192.54
                          protocol: http

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (bbb-webrtc-sfu)
/etc/bigbluebutton/bbb-webrtc-sfu/production.yml (bbb-webrtc-sfu - override)
    mediasoup.webrtc.*.announcedIp: 13.**.192.54
  mediasoup.plainRtp.*.announcedIp: 13.**.192.54
                        kurento.ip: 13.**.192.54
                       kurento.url: ws://127.0.0.1:8888/kurento
                 freeswitch.sip_ip: 13.**.192.54
               recordScreenSharing: true
                     recordWebcams: true
                  codec_video_main: VP8
               codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
/etc/bigbluebutton/bbb-html5.yml (HTML5 client config override)
                             build: 574
                        kurentoUrl: wss://***.northeurope.cloudapp.azure.com/bbb-webrtc-sfu
            defaultFullAudioBridge: sipjs
           defaultListenOnlyBridge: fullaudio
                    sipjsHackViaWs: true


# Potential problems described below

diogen**@***Stream:~$

sudo bbb-conf --version

ii  bbb-apps-akka                            1:2.6-103                         all          BigBlueButton Apps (Akka)
ii  bbb-config                               1:2.6-81                          amd64        BigBlueButton configuration utilities
ii  bbb-etherpad                             1:2.6-8                           amd64        The EtherPad Lite components for BigBlueButton
ii  bbb-export-annotations                   1:2.6-25                          amd64        BigBlueButton Export Annotations
ii  bbb-freeswitch-core                      2:2.6-19                          amd64        BigBlueButton build of FreeSWITCH
ii  bbb-freeswitch-sounds                    1:2.6-1                           amd64        FreeSWITCH Sounds
ii  bbb-fsesl-akka                           1:2.6-66                          all          BigBlueButton FS-ESL (Akka)
ii  bbb-html5                                1:2.6-574                         amd64        The HTML5 components for BigBlueButton
ii  bbb-html5-nodejs                         1:2.6-6                           amd64        Include a specific NodeJS version for bbb-html5
ii  bbb-learning-dashboard                   1:2.6-31                          amd64        BigBlueButton bbb-learning-dashboard
ii  bbb-libreoffice-docker                   1:2.6-9                           amd64        BigBlueButton setup for LibreOffice running in docker
ii  bbb-mkclean                              1:2.6-2                           amd64        Clean and optimize Matroska and WebM files
ii  bbb-pads                                 1:2.6-18                          amd64        BigBlueButton Pads
ii  bbb-playback                             1:2.6-15                          amd64        BigBlueButton playback
ii  bbb-playback-presentation                1:2.6-13                          amd64        BigBluebutton playback of presentation
ii  bbb-record-core                          1:2.6-27                          amd64        BigBlueButton record and playback
ii  bbb-web                                  1:2.6-123                         amd64        BigBlueButton API
ii  bbb-webrtc-sfu                           1:2.6-26                          amd64        BigBlueButton WebRTC SFU
ii  bigbluebutton                            1:2.6-5                           amd64        Open source web conferencing platform (bbb)
ii  libopusenc0                              0.2.1-1bbb1                       amd64        High-level API for encoding Ogg Opus audio streams
ii  yq                                       3.4.1bbb1                         amd64        lightweight and portable command-line YAML processor

sudo bbb-conf --status

nginx —————————————————► [✔ - active]
freeswitch ————————————► [✔ - active]
redis-server ——————————► [✔ - active]
bbb-apps-akka —————————► [✔ - active]
bbb-fsesl-akka ————————► [✔ - active]
mongod ————————————————► [✔ - active]
bbb-html5 —————————————► [✔ - active]
bbb-webrtc-sfu ————————► [✔ - active]
kurento-media-server ——► [✔ - active]
bbb-html5-backend@1 ———► [✔ - active]
bbb-html5-backend@2 ———► [✔ - active]
bbb-html5-frontend@1 ——► [✔ - active]
bbb-html5-frontend@2 ——► [✔ - active]
etherpad ——————————————► [✔ - active]
bbb-web ———————————————► [✔ - active]
bbb-pads ——————————————► [✔ - active]
bbb-export-annotations ► [✔ - active]
bbb-rap-caption-inbox —► [✔ - active]
bbb-rap-resque-worker —► [✔ - active]
bbb-rap-starter ———————► [✔ - active]

I installed the bbb2.6 from the official script, but during connecting the mic it shows 1007 error.

And if another person logs in (while we are sharing our webcam ), then it shows ICE 1107 error.

[distancelearning.cloud]

Are you using the embeded turn server, or an external turnserver?

service coturn status  <-- this will tell you if its embeded..    

If its running,  try to do a sudo service coturn restart.   and see if errors disappear.

there is  an issue with turn servers not accepting connections in tracker.

regards,

Stephen