Presentation convert error

[Hai Hoang]

I'm setting up BBB docker for production

But when trying to import a docx file it only display half of a page

This is on my docker setup

This is on bbb demo site

As you can see on the demo site it displayed the full page, why is that?

I noticed in the compose, the docker setup use collabora instead of libreoffice container, is that the reason?

Thank you very much

[Christian Waidelich]

Do you have the same effect if you change the orientation of the document to landscape?

[Hai Hoang]

Yeah change to other orientation seems to alleviate some problems but still can't display all the content
Here is the page in Word vs BBB

Vào lúc 23:00:12 UTC+7 ngày Chủ Nhật, 22 tháng 6, 2025, Christian Waidelich đã viết:

[Hai Hoang]

Hey i'm still experiencing this error, does anyone know how to solve this?

Vào lúc 23:20:31 UTC+7 ngày Chủ Nhật, 22 tháng 6, 2025, Hai Hoang đã viết:

[benjamin.brauner]

I faced the same issue. U can find more infos here; 

https://github.com/bigbluebutton/docker/issues/356

For other readers

The bbb-export-annotation component doesn't catch errors returned by ghostscript. So debugging isn't easy.

This is valid for the docker install and "bare metal".

Solution for docker, build image with ubuntu.

Am 24.06.2025 um 17:44, Hai Hoang <hvh...@gmail.com> schrieb:

Hey i'm still experiencing this error, does anyone know how to solve this?

Vào lúc 23:20:31 UTC+7 ngày Chủ Nhật, 22 tháng 6, 2025, Hai Hoang đã viết:

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-s...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/bigbluebutton-setup/4c4a8871-3313-4f5d-875a-47ee49445220n%40googlegroups.com.