FreeSwitch - external SIP account - Registration Failed with status Service Unavailable [503]

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KFrydrys

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Dec 5, 2014, 5:21:26 AM12/5/14
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Hello,

I use BigBlueButton, 0.81 and we must enable dial into conference via phone.
Several months ago everything was good (working), but now it  does not work ( I was working on thuesday for short time).
I use external SIP account and there is problem with registration .
There is error "2014-12-05 10:38:11.171892 [WARNING] sofia_reg.c:472 Bezposredni Failed Registration [503], setting retry to 60 seconds."

I have just tried in different networks, on different servers and with two independent SIP operators.
The usual voip client (X-Lite) is working ok with SIP accounts.

I have attached a detailed debug log in file freeswitch.log.

Please give any suggestions. I am in very difficult situation, because it is my work and I must repair it, but after several days I have no idea.

Thank you in advance.

Best regards,
Kamil


freeswitch.log

Fred Dixon

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Dec 5, 2014, 8:52:57 AM12/5/14
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Hi Kamil,

> I am in very difficult situation, because it is my work and I must repair it, but after several days I have no idea.

If your using BigBlueButton for a business, consider contacting any of the companies that provide commercial support.


They can help too.


Regards,... Fred


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