BigBlueButton take a long time to finish starting up

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Mohammed Ashraf

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Oct 28, 2015, 4:33:46 AM10/28/15
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Hi, 
I used this documentation to install BigBlueButton http://docs.bigbluebutton.org/install/install.html#Install_
when write sudo bbb-conf --clean
Doing a restart of BigBlueButton and cleaning out all log files...
 
* Stopping daemon monitor monit                                         [ OK ]
 
* Stopping Red5 Server red5                                             [ OK ]
 
* Stopping Tomcat servlet engine tomcat7                                [ OK ]
Killing: 16806
 
* Stopping bbb-record-core


Cleaning Log Files ...
 
* nginx is not running
 
* Red5 Server is not running, but pid file exists.
 
* Tomcat servlet engine is not running.


19534 Backgrounding.
Waiting for FreeSWITCH to start: ............
 
* Starting Red5 Server red5                                                    
                                                                         
[fail]
 
* Starting Tomcat servlet engine tomcat7                                [ OK ]
 
* Starting daemon monitor monit                                         [ OK ]


Note: monit will automatically start bbb-record-core and LibreOffice within 60 seconds.


Waiting for BigBlueButton to finish starting up (this may take a minute): ...............................................................................................................................................................................................................................
it takes more than an hour and nothing happened, Red5 failed to start and i have tried this https://groups.google.com/forum/#!topic/bigbluebutton-setup/bdZWpN-Roq0 
but still have a problem.
when running this command  sudo bbb-conf --check
BigBlueButton Server 0.9.1 (400)
                   
Kernel version: 3.16.0-51-generic
                     
Distribution: Ubuntu 14.04.3 LTS (64-bit)
                           
Memory: 5865 MB


/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
 
Port test (tunnel): 192.168.1.108
                             
Red5: 192.168.1.108
              useWebrtcIfAvailable
: true


/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port
: 5066
                   
WebRTC enabled: true


/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name
: 192.168.1.108
                              port
: 80
                    bbb
-client dir: /var/www/bigbluebutton


/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb
-web host: 192.168.1.108


/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (API demos)
                           api url
: 192.168.1.108


/var/www/bigbluebutton/check/conf/config.xml (client check)
                      client check
: 192.168.1.108


/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference
: FreeSWITCH
                     capture video
: true
                   capture desktop
: true


/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host
: 192.168.1.108




** Potential problems described below **
# Not Running:  red5
# Unavailable Red5 logs (/usr/share/red5/log):  bigbluebutton.log red5.log sip.log video.log deskshare.log
#    /usr/share/red5/log/sip.log not found
#    /usr/share/red5/log/video.log not found
#    /usr/share/red5/log/bigbluebutton.log not found
#    /usr/share/red5/log/deskshare.log not found
# Error: /usr/share/red5/log/sip.log


#      No /usr/share/red5/log/bigbluebutton.log
# Error: Unable to connect to port 1935 (RTMP) on 192.168.1.108


# Error: Unable to connect to port 9123 (desktop sharing) on 192.168.1.108


# Warning: The API demos are installed and accessible from:
#
#    http://192.168.1.108/
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo


# Warning: The client self check is installed and accessible from:
#
#    http://192.168.1.108/check
#


disk space sudo df 
Filesystem     1K-blocks      Used Available Use% Mounted on
/dev/sda2      100669836  56048264  39484736  59% /
none                   4         0         4   0% /
sys/fs/cgroup
udev            
2992316         4   2992312   1% /dev
tmpfs             600604      1468    599136   1% /
run
none                
5120         0      5120   0% /run/lock
none            
3003004     63900   2939104   3% /run/shm
none              
102400        68    102332   1% /run/user
/dev/sda4      770918396 444957552 325960844  58% /media/mohammed/19084E150A82D635

Client Self-Check



Thanks in advance.
Mohammed 

Fred Dixon

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Oct 28, 2015, 7:27:34 AM10/28/15
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Hi Mohammed,

You need to manually kill red5.  

In BigBlueButton 0.81, we saw cases where the red5 process ID file would match the actually red5 process ID and, when /etc/init.d/bbb-conf tried to stop red5, it would fail.

Then, when the script tried to start red5, it would fail to bind to port 1935 as it's already in use by the old red5 process.  

We've made the stoping of red5 more robust in BigBlueButton 1.0-beta.  

Is it an option for you to upgrade this server to BigBlueButton 1.0-beta.  See


I've made a copy of the latest init.d script for red5 here


The above init.d should work on a 0.9.x server as well.

Regards,... Fred






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Mohammed Ashraf

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Oct 28, 2015, 8:58:33 AM10/28/15
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I have upgraded to BigBlueButton 1.0-beta and still have the same error. 
Is there a problem using Ubuntu 14.04 64-bit LTS not Ubuntu 14.04 64-bit server ? 
sudo bbb-conf --check
BigBlueButton Server 1.0.0-beta (966)
# Error: The updated demo.war did not deploy.  To manually deploy:
#
#    sudo touch /var/lib/tomcat7/webapps/demo.war
#



# Warning: The API demos are installed and accessible from:
#
#    http://192.168.1.108/
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo


# Warning: The client self check is installed and accessible from:
#
#    http://192.168.1.108/check
#


# Error: red5 process ID does not match value in PID file
#
#         pid from top:
#    /var/run/red5.pid: 29642
#



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Mohammed Ashraf

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Oct 28, 2015, 10:17:47 AM10/28/15
to BigBlueButton-Setup
never give me done after sudo bbb-conf --clean
Doing a restart of BigBlueButton and cleaning out all log files...
 * Stopping daemon monitor monit                                         [ OK ] 
 * Stopping Red5 Server red5                                             [ OK ] 
 * Stopping Tomcat servlet engine tomcat7                                [ OK ] 
Killing: 29484
 * Stopping bbb-record-core
bbb-apps-akka stop/waiting
bbb-fsesl-akka stop/waiting

Cleaning Log Files ...
 * nginx is not running
 * Red5 Server is not running.
 * Tomcat servlet engine is not running.

12181 Backgrounding.
Waiting for FreeSWITCH to start: ............
 * Starting Red5 Server red5                                                     
                                                                         [fail]
 * Starting Tomcat servlet engine tomcat7                                [ OK ] 
 * Starting daemon monitor monit                                         [ OK ] 

Note: monit will automatically start bbb-record-core and LibreOffice within 60 seconds.

bbb-apps-akka start/running, process 12460
bbb-fsesl-akka start/running, process 12483
Waiting for BigBlueButton to finish starting up (this may take a minute): ...................................................................................................................................................................................................................................................................................................................................................................................................................................................


Fred Dixon

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Oct 28, 2015, 7:27:53 PM10/28/15
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Hi Mohammed,

The red5 process is still running.  Try killing red5 and then restart BigBlueButton.  

Regards,... Fred

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Tien Tran Minh

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Nov 17, 2015, 5:58:52 AM11/17/15
to BigBlueButton-Setup
Hi Fred,

I got same problem with Mohammed, hơ can i kill red5 process.

I check by: sudo bbb-conf --check and its shơ that: Red5 is not running

Vào 06:27:53 UTC+7 Thứ Năm, ngày 29 tháng 10 năm 2015, Fred Dixon đã viết:
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Fred Dixon

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Nov 17, 2015, 6:14:53 AM11/17/15
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HI Tien,

> I check by: sudo bbb-conf --check and its shơ that: Red5 is not running

Are you still trying to run BigBlueButton within 2G of memory?  It won't work.

Regards,... Fred

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Tien Tran Minh

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Nov 17, 2015, 6:23:12 AM11/17/15
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Hi Fred,

I try to install in other computer with 4GB Ram. All thinh is ok but when i try to install bbb-demo then clean
And i get the same problem with Mohammed.
Do you have any suggest for me to fix this

Best regards
Tien

Vào 18:14:53 UTC+7 Thứ Ba, ngày 17 tháng 11 năm 2015, Fred Dixon đã viết:
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