After IP Change Greenlight loads cannot login

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bayden10

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Jan 6, 2021, 1:35:23 PM1/6/21
to BigBlueButton-Setup
After updating to a new private/public IP BBB install script was used and resolved most to the new IP but some manual edits were required (freeswitch). 

Greenlight docker image was shutdown and restarted and the GL home page loads using the FQDN. When trying to login in after providing email and password hangs then get a 404 Not Found message.

~b10

bayden10

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Jan 7, 2021, 12:52:27 AM1/7/21
to BigBlueButton-Setup
Nothing found here

tail -f ~/greenlight/log/production.log -n50

2021-01-07 05:40:25 +0000 - INFO: [8fb21e2f-6d9f-41ca-9ee4-37659c99c057] method=GET path=/b/ format=html controller=MainController action=index status=200 duration=39.93 view=18.62 db=7.73 host=greenlight
2021-01-07 05:40:45 +0000 - INFO: [ebed2c27-04cd-42c9-9134-c161a4bedf22] method=GET path=/b/signin format=html controller=SessionsController action=signin status=200 duration=25.49 view=17.52 db=1.69 host=greenlight
2021-01-07 05:41:04 +0000 - INFO: [0a1a2792-49be-4056-ac37-719249691011] Support: us...@domain.ca is attempting to login.
2021-01-07 05:41:05 +0000 - INFO: [0a1a2792-49be-4056-ac37-719249691011] Support: us...@domain.ca has successfully logged in.
2021-01-07 05:41:05 +0000 - INFO: [0a1a2792-49be-4056-ac37-719249691011] method=POST path=/b/u/login format=html controller=SessionsController action=create status=302 duration=292.57 view=0.00 db=4.69 location=https://bbb.domain.ca/b/bbb-dfo-0q1 host=greenlight
2021-01-07 05:42:05 +0000 - INFO: [bc29a3e5-f34e-4642-8690-509b14ea9364] method=GET path=/b/bbb-dfo-0q1 format=html controller=RoomsController action=show status=200 duration=60171.70 view=60037.11 db=9.10 host=greenlight

Or here no errors or warnings.

docker-compose logs -f

greenlight-v2.7.14 | [1] Puma starting in cluster mode...
greenlight-v2.7.14 | [1] * Version 3.12.6 (ruby 2.5.1-p57), codename: Llamas in Pajamas
greenlight-v2.7.14 | [1] * Min threads: 5, max threads: 5
greenlight-v2.7.14 | [1] * Environment: production
greenlight-v2.7.14 | [1] * Process workers: 1
greenlight-v2.7.14 | [1] * Preloading application
greenlight-v2.7.14 | [1] * Listening on tcp://0.0.0.0:80
greenlight-v2.7.14 | [1] ! WARNING: Detected 1 Thread(s) started in app boot:
greenlight-v2.7.14 | [1] ! #<Thread:0x0000559470a88ef0@/usr/src/app/vendor/bundle/ruby/2.5.0/gems/activerecord-5.2.4.4/lib/active_record/connection_adapters/abstract/connection_pool.rb:299 sleep> - /usr/src/app/vendor/bundle/ruby/2.5.0/gems/activerecord-5.2.4.4/lib/active_record/connection_adapters/abstract/connection_pool.rb:301:in `sleep'
greenlight-v2.7.14 | [1] Use Ctrl-C to stop
greenlight-v2.7.14 | [1] - Worker 0 (pid: 126) booted, phase: 0

Also removed docker images and rebuilt including the Postgres

then

docker run --rm --env-file .env bigbluebutton/greenlight:v2 bundle exec rake conf:check

~b10

bayden10

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Jan 12, 2021, 11:26:11 AM1/12/21
to BigBlueButton-Setup
Any clue as to why this would be happening, need to change several BBB hosts IP over to new IPs.

~b10

ICT Cloud

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Jan 18, 2021, 11:18:33 PM1/18/21
to BigBlueButton-Setup
This is related to Issue 2156
After upgrading GL on other BBB hosts with users who were created many months ago they all see this error. No updates yet.

ICT Cloud

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Feb 12, 2021, 11:37:47 AM2/12/21
to BigBlueButton-Setup
My issue was related to Docker Swarm indicating old IPs and NETMAP-->DSTNAT rules. Talk about pulling hairs.. My issue is now Resolved.. 
I had to leave the Docker Swarm and adjust NETMAP to DST-NAT --> DSTNAT. I never had this issue until I think it was GL v2.7.9 was upgraded.

~b10
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