Installation Issues on 2.3.x

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Ronald Mweshi

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Aug 7, 2021, 1:42:00 AM8/7/21
to BigBlueButton-Setup
Good day, I need help with the installation of Bigbluebutton. I am running Ubuntu 18.04.5 LTS (GNU/Linux 4.15.0 x86_64). I tried to install many times but results are the same. Please help.

bbb-conf --status
nginx ▒————————————————————► [✔ - active]
freeswitch ▒▒——————————————————► [✘ - failed]
redis-server ——————————————————► [✔ - active]
bbb-apps-akka ▒▒—————————————————► [✔ - active]
bbb-fsesl-akka ▒—————————————————► [✔ - active]
tomcat8 ▒▒———————————————————► [✔ - active]
mongod ————————————————————► [✔ - active]
bbb-html5 ———————————————————► [✔ - active]
bbb-webrtc-sfu ▒—————————————————► [✔ - active]
kurento-media-server ▒———————————————► [✔ - active]
bbb-html5-backend@1 ▒▒———————————————► [✘ - failed]
bbb-html5-backend@2 ▒▒———————————————► [✘ - failed]
bbb-html5-frontend@1 ▒———————————————► [✘ - failed]
bbb-html5-frontend@2 ▒———————————————► [✘ - failed]
etherpad ▒———————————————————► [✔ - active]
bbb-web ▒▒———————————————————► [✔ - active]

 bbb-conf --check

BigBlueButton Server 2.3.10 (2419)
                    Kernel version: 4.15.0
                      Distribution: Ubuntu 18.04.5 LTS (64-bit)
                            Memory: 16777 MB
                         CPU cores: 8

/etc/bigbluebutton/bbb-web.properties (override for bbb-web)
/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
       bigbluebutton.web.serverURL: https://live1.hostname.com
                defaultGuestPolicy: ALWAYS_ACCEPT
                 svgImagesRequired: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server_name: live1.hostname.com
                              port: 80, [::]:80
                              port: 443 ssl

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
                       local_ip_v4: inet
                   external_rtp_ip: xxx.xxx.xxx.60
                   external_sip_ip: xxx.xxx.xxx.60

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
                        ext-rtp-ip: $${external_rtp_ip}
                        ext-sip-ip: $${external_sip_ip}
                        ws-binding: xxx.xxx.xxx.60:5066
                       wss-binding: xxx.xxx.xxx.60:7443

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback_host: live1.hostname.com
                 playback_protocol: https
                            ffmpeg: 4.2.4-1ubuntu0.1bbb2~18.04

/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)
                        proxy_pass: xxx.xxx.xxx.60
                          protocol: http

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)
                        kurento.ip: xxx.xxx.xxx.60
                       kurento.url: ws://127.0.0.1:8888/kurento
                    kurento.sip_ip: xxx.xxx.xxx.60
                    localIpAddress: inet
               recordScreenSharing: true
                     recordWebcams: true
                  codec_video_main: VP8
               codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
                             build: 1829
                        kurentoUrl: wss://live1.hostname.com/bbb-webrtc-sfu
                  enableListenOnly: true
                    sipjsHackViaWs: true

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)
                              stun: stun.l.google.com:19302

/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini (STUN Server)
                              stun: 172.217.212.127:19302


# Potential problems described below
grep: /opt/freeswitch/var/log/freeswitch/freeswitch.log: No such file or directory

#
# Error: Unable to connect to the FreeSWITCH Event Socket Layer on port 8021
#
.
# Warning: The API demos are installed and accessible from:
#
#
# and
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    apt-get purge bbb-demo

# Error: FreeSWITCH failed to start with SETSCHEDULER error, see
#
#

#
# Warning: Detected that systemctl does not define a UTF-8 language.
#
# To temporarily correct, run the command
#
#   sudo systemctl set-environment LANG=en_US.UTF-8
#
#

 systemctl status freeswitch
● freeswitch.service - freeswitch
   Loaded: loaded (/lib/systemd/system/freeswitch.service; enabled; vendor preset:
   Active: failed (Result: exit-code) since Fri 2021-08-06 17:25:34 UTC; 12h ago
  Process: 1042 ExecStart=/opt/freeswitch/bin/freeswitch -u freeswitch -g daemon -

Aug 06 17:25:33 live1.hostname.com systemd[1]: freeswitch.service: Con
Aug 06 17:25:33 live1.hostname.com systemd[1]: freeswitch.service: Fai
Aug 06 17:25:33 live1.hostname.com systemd[1]: Failed to start freeswi
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Ser
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Sch
Aug 06 17:25:34 live1.hostname.com systemd[1]: Stopped freeswitch.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Sta
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Fai
Aug 06 17:25:34 live1.hostname.com systemd[1]: Failed to start freeswi
lines 1-14/14 (END)...skipping...
● freeswitch.service - freeswitch
   Loaded: loaded (/lib/systemd/system/freeswitch.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Fri 2021-08-06 17:25:34 UTC; 12h ago
  Process: 1042 ExecStart=/opt/freeswitch/bin/freeswitch -u freeswitch -g daemon -ncwait $DAEMON_OPTS (code=exited, status=214/SETSCHEDULER)

Aug 06 17:25:33 live1.hostname.com systemd[1]: freeswitch.service: Control process exited, code=exited status=214
Aug 06 17:25:33 live1.hostname.com systemd[1]: freeswitch.service: Failed with result 'exit-code'.
Aug 06 17:25:33 live1.hostname.com systemd[1]: Failed to start freeswitch.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Service hold-off time over, scheduling restart.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Scheduled restart job, restart counter is at 5.
Aug 06 17:25:34 live1.hostname.com systemd[1]: Stopped freeswitch.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Start request repeated too quickly.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Failed with result 'exit-code'.
Aug 06 17:25:34 live1.hostname.com systemd[1]: Failed to start freeswitch.

NOTE: I have reinstalled linux for the seventh time now but this version of bbb has been a headache to me. If you may, I can give you logins to help directly from the server.

Thank you in advance

sd...@distancelearning.cloud

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Aug 7, 2021, 7:57:15 AM8/7/21
to bigbluebu...@googlegroups.com

Login as sudo.

 

Run this at shell  /opt/freeswitch/bin/freeswitch -u freeswitch

 

Take the output and look at the logs for errors…   paste it in forums.

 

Should give you the errors.

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Ronald Mweshi

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Aug 10, 2021, 5:54:52 AM8/10/21
to BigBlueButton-Setup
Thank you for your response.

some of the copied information from the command:
 
/opt/freeswitch/bin/freeswitch -u freeswitch
ERROR: Failed to set SCHED_FIFO scheduler (Operation not permitted)
ERROR: Could not set nice level
2021-08-10 09:33:15.359126 [INFO] switch_event.c:712 Activate Eventing Engine.
2021-08-10 09:33:15.370879 [WARNING] switch_event.c:682 Create additional event                                                                                         dispatch thread 0
2021-08-10 09:33:15.471031 [INFO] switch_nat.c:417 Scanning for NAT
2021-08-10 09:33:15.473730 [DEBUG] switch_nat.c:170 Checking for PMP 1/5
2021-08-10 09:33:15.473828 [ERR] switch_nat.c:199 Error checking for PMP [wait s                                                                                        ock failed]
2021-08-10 09:33:15.473845 [DEBUG] switch_nat.c:422 Checking for UPnP
setsockopt: Cannot assign requested address
2021-08-10 09:33:27.487827 [INFO] switch_nat.c:438 No PMP or UPnP NAT devices de                                                                                        tected!
2021-08-10 09:33:28.714820 [NOTICE] switch_scheduler.c:186 Starting task thread
2021-08-10 09:33:28.724563 [DEBUG] switch_scheduler.c:263 Added task 1 heartbeat                                                                                         (core) to run at 1628588008
2021-08-10 09:33:28.724664 [DEBUG] switch_scheduler.c:263 Added task 2 check_ip                                                                                         (core) to run at 1628588008
2021-08-10 09:33:28.725094 [NOTICE] switch_core.c:1467 Created ip list rfc6598.a                                                                                        uto default (deny)
2021-08-10 09:33:28.725139 [NOTICE] switch_utils.c:658 Adding 100.64.0.0/10 (all                                                                                        ow) [] to list rfc6598.auto
2021-08-10 09:33:28.725161 [NOTICE] switch_core.c:1473 Created ip list rfc1918.a                                                                                        uto default (deny)
2021-08-10 09:33:28.725179 [NOTICE] switch_utils.c:658 Adding 10.0.0.0/8 (allow)                                                                                         [] to list rfc1918.auto
2021-08-10 09:33:28.725209 [NOTICE] switch_utils.c:658 Adding 172.16.0.0/12 (all                                                                                        ow) [] to list rfc1918.auto
2021-08-10 09:33:28.725225 [NOTICE] switch_utils.c:658 Adding 192.168.0.0/16 (al                                                                                        low) [] to list rfc1918.auto
2021-08-10 09:33:28.725248 [NOTICE] switch_utils.c:658 Adding fe80::/10 (allow)                                                                                         [] to list rfc1918.auto
2021-08-10 09:33:28.725266 [NOTICE] switch_core.c:1482 Created ip list wan.auto                                                                                         default (allow)
2021-08-10 09:33:28.725282 [NOTICE] switch_utils.c:658 Adding 0.0.0.0/8 (deny) [                                                                                        ] to list wan.auto
2021-08-10 09:33:28.725298 [NOTICE] switch_utils.c:658 Adding 10.0.0.0/8 (deny)                                                                                         [] to list wan.auto
2021-08-10 09:33:28.725313 [NOTICE] switch_utils.c:658 Adding 172.16.0.0/12 (den                                                                                        y) [] to list wan.auto
2021-08-10 09:33:28.725328 [NOTICE] switch_utils.c:658 Adding 192.168.0.0/16 (de                                                                                        ny) [] to list wan.auto
2021-08-10 09:33:28.725352 [NOTICE] switch_utils.c:658 Adding 169.254.0.0/16 (de                                                                                        ny) [] to list wan.auto
2021-08-10 09:33:28.725370 [NOTICE] switch_utils.c:658 Adding 100.64.0.0/10 (den                                                                                        y) [] to list wan.auto
2021-08-10 09:33:28.725385 [NOTICE] switch_utils.c:658 Adding fe80::/10 (deny) [                                                                                        ] to list wan.auto
2021-08-10 09:33:28.725401 [NOTICE] switch_core.c:1494 Created ip list wan_v6.au                                                                                        to default (allow)
2021-08-10 09:33:28.725416 [NOTICE] switch_utils.c:658 Adding 0.0.0.0/0 (deny) [                                                                                        ] to list wan_v6.auto
2021-08-10 09:33:28.725432 [NOTICE] switch_utils.c:658 Adding fe80::/10 (deny) [                                                                                        ] to list wan_v6.auto

...
...

frees...@live.mydomain.com> 2021-08-10 09:33:37.706858 [ERR] sofia.c:3322 Error Creating SIP UA for profile: external (sip:mod_...@xxx.xxx.xxx.60:5060;maddr=inet;transport=udp,tcp) ATTEMPT 2 (RETRY IN 5 SEC)
2021-08-10 09:33:38.246800 [ERR] sofia.c:3322 Error Creating SIP UA for profile: internal (sip:mod_sofia@inet:5090;transport=udp,tcp) ATTEMPT 2 (RETRY IN 5 SEC)
2021-08-10 09:33:43.046787 [ERR] sofia.c:3322 Error Creating SIP UA for profile: external (sip:mod_...@xxx.xxx.xxx.60:5060;maddr=inet;transport=udp,tcp) ATTEMPT 3 (RETRY IN 5 SEC)
2021-08-10 09:33:43.046787 [ERR] sofia.c:3333 Error Creating SIP UA for profile: external (sip:mod_...@xxx.xxx.xxx.60:5060;maddr=inet;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.
2021-08-10 09:33:43.607618 [ERR] sofia.c:3322 Error Creating SIP UA for profile: internal (sip:mod_sofia@inet:5090;transport=udp,tcp) ATTEMPT 3 (RETRY IN 5 SEC)
2021-08-10 09:33:43.607618 [ERR] sofia.c:3333 Error Creating SIP UA for profile: internal (sip:mod_sofia@inet:5090;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.


Ronald Mweshi

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Aug 18, 2021, 10:11:09 AM8/18/21
to BigBlueButton-Setup
I still need help if anyone is willing to help please

Thank you very much.

Philipp Memmel

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Aug 18, 2021, 10:19:15 AM8/18/21
to bigbluebu...@googlegroups.com

Looks like you are trying to run BBB inside a container or other virtualized environment where freeswitch cannot set CPU priority level.

Maybe https://docs.bigbluebutton.org/support/troubleshooting.html#freeswitch-fails-to-start-with-a-setscheduler-error helps?

There might be some network issues as well. Can you provide some more information about your (network) setup? Have you used bbb-install.sh? This script usually will determine your network setup all by itself.

Pypo

JarrodJay

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Aug 23, 2021, 7:36:39 AM8/23/21
to BigBlueButton-Setup
I had this issue with 2.3 (Never had the issue before in a LXC container with <2.3). 
Doing the following solved it for me: 

# Override /lib/systemd/system/freeswitch.service
mkdir /etc/systemd/system/freeswitch.service.d
cat <<EOF | tee /etc/systemd/system/freeswitch.service.d/override.conf
[Service]
CPUSchedulingPolicy=other
EOF

# override /usr/lib/systemd/system/bbb-html5-frontend@.service
mkdir /etc/systemd/system/bbb-html5-frontend@.service.d
cat <<EOF | tee /etc/systemd/system/bbb-html5-frontend@.service.d/override.conf
[Service]
CPUSchedulingPolicy=other
EOF

# override /usr/lib/systemd/system/bbb-html5-backend@.service
mkdir /etc/systemd/system/bbb-html5-backend@.service.d
cat <<EOF | tee /etc/systemd/system/bbb-html5-backend@.service.d/override.conf
[Service]
CPUSchedulingPolicy=other
EOF

systemctl daemon-reload
bbb-conf --restart
bbb-conf --status

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