Installation Issues on 2.3.x
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Ronald Mweshi
Aug 7, 2021, 1:42:00 AM8/7/21
to BigBlueButton-Setup
Good day, I need help with the installation of Bigbluebutton. I am running Ubuntu 18.04.5 LTS (GNU/Linux 4.15.0 x86_64). I tried to install many times but results are the same. Please help.
bbb-conf --status
nginx ▒————————————————————► [✔ - active]
freeswitch ▒▒——————————————————► [✘ - failed]
redis-server ——————————————————► [✔ - active]
bbb-apps-akka ▒▒—————————————————► [✔ - active]
bbb-fsesl-akka ▒—————————————————► [✔ - active]
tomcat8 ▒▒———————————————————► [✔ - active]
mongod ————————————————————► [✔ - active]
bbb-html5 ———————————————————► [✔ - active]
bbb-webrtc-sfu ▒—————————————————► [✔ - active]
kurento-media-server ▒———————————————► [✔ - active]
bbb-html5-backend@1 ▒▒———————————————► [✘ - failed]
bbb-html5-backend@2 ▒▒———————————————► [✘ - failed]
bbb-html5-frontend@1 ▒———————————————► [✘ - failed]
bbb-html5-frontend@2 ▒———————————————► [✘ - failed]
etherpad ▒———————————————————► [✔ - active]
bbb-web ▒▒———————————————————► [✔ - active]
bbb-conf --check
BigBlueButton Server 2.3.10 (2419)
Kernel version: 4.15.0
Distribution: Ubuntu 18.04.5 LTS (64-bit)
Memory: 16777 MB
CPU cores: 8
/etc/bigbluebutton/bbb-web.properties (override for bbb-web)
/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
bigbluebutton.web.serverURL: https://live1.hostname.com
defaultGuestPolicy: ALWAYS_ACCEPT
svgImagesRequired: true
/etc/nginx/sites-available/bigbluebutton (nginx)
server_name: live1.hostname.com
port: 80, [::]:80
port: 443 ssl
/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
local_ip_v4: inet
external_rtp_ip: xxx.xxx.xxx.60
external_sip_ip: xxx.xxx.xxx.60
/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
ext-rtp-ip: $${external_rtp_ip}
ext-sip-ip: $${external_sip_ip}
ws-binding: xxx.xxx.xxx.60:5066
wss-binding: xxx.xxx.xxx.60:7443
/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
playback_host: live1.hostname.com
playback_protocol: https
ffmpeg: 4.2.4-1ubuntu0.1bbb2~18.04
/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)
proxy_pass: xxx.xxx.xxx.60
protocol: http
/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)
kurento.ip: xxx.xxx.xxx.60
kurento.url: ws://127.0.0.1:8888/kurento
kurento.sip_ip: xxx.xxx.xxx.60
localIpAddress: inet
recordScreenSharing: true
recordWebcams: true
codec_video_main: VP8
codec_video_content: VP8
/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
build: 1829
kurentoUrl: wss://live1.hostname.com/bbb-webrtc-sfu
enableListenOnly: true
sipjsHackViaWs: true
/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)
stun: stun.l.google.com:19302
/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini (STUN Server)
stun: 172.217.212.127:19302
# Potential problems described below
grep: /opt/freeswitch/var/log/freeswitch/freeswitch.log: No such file or directory
#
# Error: Unable to connect to the FreeSWITCH Event Socket Layer on port 8021
#
.
# Warning: The API demos are installed and accessible from:
#
#
# and
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
# apt-get purge bbb-demo
# Error: FreeSWITCH failed to start with SETSCHEDULER error, see
#
#
#
# Warning: Detected that systemctl does not define a UTF-8 language.
#
# To temporarily correct, run the command
#
# sudo systemctl set-environment LANG=en_US.UTF-8
#
#
systemctl status freeswitch
● freeswitch.service - freeswitch
Loaded: loaded (/lib/systemd/system/freeswitch.service; enabled; vendor preset:
Active: failed (Result: exit-code) since Fri 2021-08-06 17:25:34 UTC; 12h ago
Process: 1042 ExecStart=/opt/freeswitch/bin/freeswitch -u freeswitch -g daemon -
Aug 06 17:25:33 live1.hostname.com systemd[1]: freeswitch.service: Con
Aug 06 17:25:33 live1.hostname.com systemd[1]: freeswitch.service: Fai
Aug 06 17:25:33 live1.hostname.com systemd[1]: Failed to start freeswi
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Ser
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Sch
Aug 06 17:25:34 live1.hostname.com systemd[1]: Stopped freeswitch.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Sta
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Fai
Aug 06 17:25:34 live1.hostname.com systemd[1]: Failed to start freeswi
lines 1-14/14 (END)...skipping...
● freeswitch.service - freeswitch
Loaded: loaded (/lib/systemd/system/freeswitch.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Fri 2021-08-06 17:25:34 UTC; 12h ago
Process: 1042 ExecStart=/opt/freeswitch/bin/freeswitch -u freeswitch -g daemon -ncwait $DAEMON_OPTS (code=exited, status=214/SETSCHEDULER)
Aug 06 17:25:33 live1.hostname.com systemd[1]: freeswitch.service: Control process exited, code=exited status=214
Aug 06 17:25:33 live1.hostname.com systemd[1]: freeswitch.service: Failed with result 'exit-code'.
Aug 06 17:25:33 live1.hostname.com systemd[1]: Failed to start freeswitch.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Service hold-off time over, scheduling restart.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Scheduled restart job, restart counter is at 5.
Aug 06 17:25:34 live1.hostname.com systemd[1]: Stopped freeswitch.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Start request repeated too quickly.
Aug 06 17:25:34 live1.hostname.com systemd[1]: freeswitch.service: Failed with result 'exit-code'.
Aug 06 17:25:34 live1.hostname.com systemd[1]: Failed to start freeswitch.
NOTE: I have reinstalled linux for the seventh time now but this version of bbb has been a headache to me. If you may, I can give you logins to help directly from the server.
Thank you in advance
sd...@distancelearning.cloud
Aug 7, 2021, 7:57:15 AM8/7/21
to bigbluebu...@googlegroups.com
Login as sudo.
Run this at shell /opt/freeswitch/bin/freeswitch -u freeswitch
Take the output and look at the logs for errors… paste it in forums.
Should give you the errors.
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Ronald Mweshi
Aug 10, 2021, 5:54:52 AM8/10/21
to BigBlueButton-Setup
Thank you for your response.
some of the copied information from the command:
/opt/freeswitch/bin/freeswitch -u freeswitch
ERROR: Failed to set SCHED_FIFO scheduler (Operation not permitted)
ERROR: Could not set nice level
2021-08-10 09:33:15.359126 [INFO] switch_event.c:712 Activate Eventing Engine.
2021-08-10 09:33:15.370879 [WARNING] switch_event.c:682 Create additional event dispatch thread 0
2021-08-10 09:33:15.471031 [INFO] switch_nat.c:417 Scanning for NAT
2021-08-10 09:33:15.473730 [DEBUG] switch_nat.c:170 Checking for PMP 1/5
2021-08-10 09:33:15.473828 [ERR] switch_nat.c:199 Error checking for PMP [wait s ock failed]
2021-08-10 09:33:15.473845 [DEBUG] switch_nat.c:422 Checking for UPnP
setsockopt: Cannot assign requested address
2021-08-10 09:33:27.487827 [INFO] switch_nat.c:438 No PMP or UPnP NAT devices de tected!
2021-08-10 09:33:28.714820 [NOTICE] switch_scheduler.c:186 Starting task thread
2021-08-10 09:33:28.724563 [DEBUG] switch_scheduler.c:263 Added task 1 heartbeat (core) to run at 1628588008
2021-08-10 09:33:28.724664 [DEBUG] switch_scheduler.c:263 Added task 2 check_ip (core) to run at 1628588008
2021-08-10 09:33:28.725094 [NOTICE] switch_core.c:1467 Created ip list rfc6598.a uto default (deny)
2021-08-10 09:33:28.725139 [NOTICE] switch_utils.c:658 Adding 100.64.0.0/10 (all ow) [] to list rfc6598.auto
2021-08-10 09:33:28.725161 [NOTICE] switch_core.c:1473 Created ip list rfc1918.a uto default (deny)
2021-08-10 09:33:28.725179 [NOTICE] switch_utils.c:658 Adding 10.0.0.0/8 (allow) [] to list rfc1918.auto
2021-08-10 09:33:28.725209 [NOTICE] switch_utils.c:658 Adding 172.16.0.0/12 (all ow) [] to list rfc1918.auto
2021-08-10 09:33:28.725225 [NOTICE] switch_utils.c:658 Adding 192.168.0.0/16 (al low) [] to list rfc1918.auto
2021-08-10 09:33:28.725248 [NOTICE] switch_utils.c:658 Adding fe80::/10 (allow) [] to list rfc1918.auto
2021-08-10 09:33:28.725266 [NOTICE] switch_core.c:1482 Created ip list wan.auto default (allow)
2021-08-10 09:33:28.725282 [NOTICE] switch_utils.c:658 Adding 0.0.0.0/8 (deny) [ ] to list wan.auto
2021-08-10 09:33:28.725298 [NOTICE] switch_utils.c:658 Adding 10.0.0.0/8 (deny) [] to list wan.auto
2021-08-10 09:33:28.725313 [NOTICE] switch_utils.c:658 Adding 172.16.0.0/12 (den y) [] to list wan.auto
2021-08-10 09:33:28.725328 [NOTICE] switch_utils.c:658 Adding 192.168.0.0/16 (de ny) [] to list wan.auto
2021-08-10 09:33:28.725352 [NOTICE] switch_utils.c:658 Adding 169.254.0.0/16 (de ny) [] to list wan.auto
2021-08-10 09:33:28.725370 [NOTICE] switch_utils.c:658 Adding 100.64.0.0/10 (den y) [] to list wan.auto
2021-08-10 09:33:28.725385 [NOTICE] switch_utils.c:658 Adding fe80::/10 (deny) [ ] to list wan.auto
2021-08-10 09:33:28.725401 [NOTICE] switch_core.c:1494 Created ip list wan_v6.au to default (allow)
2021-08-10 09:33:28.725416 [NOTICE] switch_utils.c:658 Adding 0.0.0.0/0 (deny) [ ] to list wan_v6.auto
2021-08-10 09:33:28.725432 [NOTICE] switch_utils.c:658 Adding fe80::/10 (deny) [ ] to list wan_v6.auto
...
...
frees...@live.mydomain.com> 2021-08-10 09:33:37.706858 [ERR] sofia.c:3322 Error Creating SIP UA for profile: external (sip:mod_...@xxx.xxx.xxx.60:5060;maddr=inet;transport=udp,tcp) ATTEMPT 2 (RETRY IN 5 SEC)
2021-08-10 09:33:38.246800 [ERR] sofia.c:3322 Error Creating SIP UA for profile: internal (sip:mod_sofia@inet:5090;transport=udp,tcp) ATTEMPT 2 (RETRY IN 5 SEC)
2021-08-10 09:33:43.046787 [ERR] sofia.c:3322 Error Creating SIP UA for profile: external (sip:mod_...@xxx.xxx.xxx.60:5060;maddr=inet;transport=udp,tcp) ATTEMPT 3 (RETRY IN 5 SEC)
2021-08-10 09:33:43.046787 [ERR] sofia.c:3333 Error Creating SIP UA for profile: external (sip:mod_...@xxx.xxx.xxx.60:5060;maddr=inet;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.
2021-08-10 09:33:43.607618 [ERR] sofia.c:3322 Error Creating SIP UA for profile: internal (sip:mod_sofia@inet:5090;transport=udp,tcp) ATTEMPT 3 (RETRY IN 5 SEC)
2021-08-10 09:33:43.607618 [ERR] sofia.c:3333 Error Creating SIP UA for profile: internal (sip:mod_sofia@inet:5090;transport=udp,tcp)
The likely causes for this are:
1) Another application is already listening on the specified address.
2) The IP the profile is attempting to bind to is not local to this system.
Ronald Mweshi
Aug 18, 2021, 10:11:09 AM8/18/21
to BigBlueButton-Setup
I still need help if anyone is willing to help please
Thank you very much.
Philipp Memmel
Aug 18, 2021, 10:19:15 AM8/18/21
to bigbluebu...@googlegroups.com
Looks like you are trying to run BBB inside a container or other virtualized environment where freeswitch cannot set CPU priority level.
Maybe https://docs.bigbluebutton.org/support/troubleshooting.html#freeswitch-fails-to-start-with-a-setscheduler-error helps?
There might be some network issues as well. Can you provide some
more information about your (network) setup? Have you used
bbb-install.sh? This script usually will determine your network
setup all by itself.
Pypo
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-setup/6b1afe66-eceb-46ec-a36b-6b227aa12bden%40googlegroups.com.
JarrodJay
Aug 23, 2021, 7:36:39 AM8/23/21
to BigBlueButton-Setup
I had this issue with 2.3 (Never had the issue before in a LXC container with <2.3).
Doing the following solved it for me:
# Override /lib/systemd/system/freeswitch.service
mkdir /etc/systemd/system/freeswitch.service.d
cat <<EOF | tee /etc/systemd/system/freeswitch.service.d/override.conf
[Service]
CPUSchedulingPolicy=other
EOF
# override /usr/lib/systemd/system/bbb-html5-frontend@.service
mkdir /etc/systemd/system/bbb-html5-frontend@.service.d
cat <<EOF | tee /etc/systemd/system/bbb-html5-frontend@.service.d/override.conf
[Service]
CPUSchedulingPolicy=other
EOF
# override /usr/lib/systemd/system/bbb-html5-backend@.service
mkdir /etc/systemd/system/bbb-html5-backend@.service.d
cat <<EOF | tee /etc/systemd/system/bbb-html5-backend@.service.d/override.conf
[Service]
CPUSchedulingPolicy=other
EOF
systemctl daemon-reload
bbb-conf --restart
bbb-conf --status
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