No Sound On Hold

[Steve Baumgartner]

So, I am having some problems with the new version of BBB. I’m not getting any hold music when I’m the only one or anyone is in the conference by their selves. I have tried in the demo and in the dev set up. I have tried on 2 VM’s and 1 standalone server. I have checked the freeswitch config file and everything looks right from what I can see. It’s the same one in the forked version. I have to be missing something. Any ideas?

 

Steve Baumgartner

SMB Computers

Owner

Office: (614) 991-4869

Cell: (614) 743-3166

www.smbcomputers.net

 

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[Fred Dixon]

Hi Steve,

By default, the music on hold is disabled for 0.8-beta.  See

   http://code.google.com/p/bigbluebutton/wiki/FAQ#How_do_I_turn_off_the_music_on_hold_when_there_is_only_one_user

The above FAQ entry tells you how to disable/enable the music on hold.

Regards,.. Fred

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[Steve Baumgartner]

Using the following command

sudo vi /opt/freeswitch/conf/autoload_configs/conference.conf.xml

I see the following

 

In profile “wideband”

Line 104 – it shows

<!-- param name="moh-sound" value="$${hold_music}"/>

 

In profile”ultrawideband”

Line 139 – it shows

<param name="moh-sound" value="$${hold_music}"/>

 

In profile “cdquality”

Line 164 – it shows

<param name="moh-sound" value="$${hold_music}"/>

 

Line 189 on the config file shows

</configuration>

 

There must be something else

 

Steve Baumgartner

SMB Computers

Owner

Office: (614) 991-4869

Cell: (614) 743-3166

www.smbcomputers.net

 

This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.
If you have received this e-mail in error please notify the sender immediately.

 

[Fred Dixon]

Hi Steve,

Google "XML comments".  In XML, anything between

<!--  -->

is considered a comment and not visible to the XML parser.  The moh-sound is commented out.

Regards,... Fred

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BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

[Steve Baumgartner]

Yes, I got that part. When I set it to read it freeswitch keeps saying “waiting for freeswitch to start. 10 minutes now. That option also enables the options below “enter-sound” and “exit-sound”. If I turn those options off below it does work. That has been my problem. The other 2 below it turn on and I don’t realize it.

 

So the issue is resolved. I just had to look for the 4^th time to figure out the other options turn on when you enable that setting.

 

Thanks