Getting Error when try to enter the conference room

[ashraf]

Hi All,

I manually installed the BBB 0.80, all the process successfully done.I followed this url http://code.google.com/p/bigbluebutton/wiki/InstallationUbuntu

I am using ubuntu 10.04

After complete installation,  i got the welcome page and i enter my name to join the conference room, then i got below error in browser

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: /demo1.jsp(38,1) /bbb_api.jsp(37,1) File "/bbb_api_conf.jsp" not found

        org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:40)

        org.apache.jasper.compiler.ErrorDispatcher.dispatch(ErrorDispatcher.java:407)

        org.apache.jasper.compiler.ErrorDispatcher.jspError(ErrorDispatcher.java:88)

        org.apache.jasper.compiler.Parser.processIncludeDirective(Parser.java:296)

        org.apache.jasper.compiler.Parser.parseIncludeDirective(Parser.java:329)

        org.apache.jasper.compiler.Parser.parseDirective(Parser.java:437)

        org.apache.jasper.compiler.Parser.parseFileDirectives(Parser.java:1738)

        org.apache.jasper.compiler.Parser.parse(Parser.java:127)

        org.apache.jasper.compiler.ParserController.doParse(ParserController.java:255)

        org.apache.jasper.compiler.ParserController.parseDirectives(ParserController.java:120)

        org.apache.jasper.compiler.Compiler.generateJava(Compiler.java:165)

        org.apache.jasper.compiler.Compiler.compile(Compiler.java:332)

        org.apache.jasper.compiler.Compiler.compile(Compiler.java:312)

        org.apache.jasper.compiler.Compiler.compile(Compiler.java:299)

        org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:589)

        org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:317)

        org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)

        org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)

        javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.24 logs. 

These file are missing /demo1.jsp(38,1) /bbb_api.jsp(37,1) File "/bbb_api_conf.jsp" not found

From where I have to get these file...

Thanks

Ashraf 

[Fred Dixon]

Hi Ashraf,

A few questions:

1.  Did you get any errors during the installation of packages?

2.  Did you install bbb-demo?

3.  What is the output of

   sudo bbb-conf --check

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

Ashraf 

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[ashraf]

Hi Fred,

Thanks fro reply..

I didn't get any error at the time of installation ....

 I already install the bbb-demo..

Below is the output of the sudo bbb-conf --check

BigBlueButton Server 0.8-beta-4 (951)

                    Kernel version: 2.6.32-43-generic

                      Distribution: Ubuntu 10.04.4 LTS (32-bit)

                            Memory: 2013 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)

                Port test (tunnel): 10.0.0.35

                              Red5: 10.0.0.35

/etc/nginx/sites-available/bigbluebutton (nginx)

                       server name: 10.0.0.35

                              port: 80

                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties                                                                  (bbb-web)

                      bbb-web host: 10.0.0.35

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)

                  voice conference: FreeSWITCH

/usr/local/bigbluebutton/core/scripts/slides.yml (record and playback)

                     playback host: 10.0.0.35

** Potential problems described below **

# Warning: The API demos are installed and accessible from:

#

#    http://10.0.0.35/

#

# Use the API demos test your BigBlueButton setup. To remove

#

#    sudo apt-get purge bbb-demo

I am not able to understand, where I did mistake....

Thanks

Ashraf

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[Fred Dixon]

Hi Ashraf,

Everything looks good.  Your BigBlueButton server is current set to serve from IP address 10.0.0.35, which is a local IP address.  Are you able to access

   http://10.0.0.35/

from other machines on your network.  

If you are still getting the error, then

1. Did you get any errors during the installation?

2. Did you make any modifications to the API demos?

3. What is the output of the command

  ls /var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

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[Mohamed Mohamed]

salaam aleikom,

Can you help me with building a bigbluebutton server instal.

Thank you

2012/10/10 ashraf <ashraf...@gmail.com>

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[ashraf]

Walykum asslam..

yaa off-course...give me your email id. 

Thank you

2012/10/10 ashraf <ashraf...@gmail.com>

Ashraf 

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[ashraf]

Thanks Fred,

I install the demo, but it didn't install properly..so I removed and install again demo api.

Now its working properly....

Thank you very much for you support....

Regards,

Ashraf

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