Problem with recordings not shown in greenlight

[Helge Plack]

Hi,

I would say, I've looked around for answers everywhere now, but I can't find a solution for my problem.

I'm using BBB 3.0 on a virtual machine and it's generally running fine. Actually, it's not being used for anything, it's just a backup system for the case that any other system (skype or such) fails. As that doesn't happen much, I'm only update it every week, test it and that's it.

Here's the result of bbb-conf --check:

BigBlueButton Server 3.0.0-rc.3 (2169)
                    Kernel version: 5.15.0-131-generic
                      Distribution: Ubuntu 22.04.5 LTS (64-bit)
                            Memory: 20476 MB
                         CPU cores: 6

/etc/bigbluebutton/bbb-web.properties (override for bbb-web)
/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
       bigbluebutton.web.serverURL: https://bbb.bioworks-gmbh.de
                defaultGuestPolicy: ALWAYS_ACCEPT
              defaultMeetingLayout: CUSTOM_LAYOUT

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server_name: bbb.___.___
                              port: 80, [::]:80
                              port: 443 ssl

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
                       local_ip_v4: xxx.xxx.xxx.xxx
                   external_rtp_ip: xxx.xxx.xxx.xxx
                   external_sip_ip: xxx.xxx.xxx.xxx

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
                        ext-rtp-ip: $${local_ip_v4}
                        ext-sip-ip: $${local_ip_v4}
                        ws-binding: xxx.xxx.xxx.xxx:5066
                       wss-binding: xxx.xxx.xxx.xxx:7443

UDP port ranges

                        FreeSWITCH: 16384-24576
                    bbb-webrtc-sfu: 24577-32768
                    bbb-webrtc-recorder: 24577-32768

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback_host: bigbluebutton.example.com
                 playback_protocol: https
                            ffmpeg: 4.4.2-0ubuntu0.22.04.1

/usr/share/bigbluebutton/nginx/sip.nginx (sip.nginx)
                        proxy_pass: xxx.xxx.xxx.xxx
                          protocol: http

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (bbb-webrtc-sfu)
/etc/bigbluebutton/bbb-webrtc-sfu/production.yml (bbb-webrtc-sfu - override)
    mediasoup.webrtc.*.announcedIp: xxx.xxx.xxx.xxx
  mediasoup.plainRtp.*.announcedIp: xxx.xxx.xxx.xxx
                 freeswitch.sip_ip: xxx.xxx.xxx.xxx
                  recordingAdapter: bbb-webrtc-recorder
               recordScreenSharing: true
                     recordWebcams: true
                  codec_video_main: VP8
               codec_video_content: VP8

/etc/bbb-webrtc-recorder/bbb-webrtc-recorder.yml (bbb-webrtc-recorder)
/etc/bigbluebutton/bbb-webrtc-recorder.yml (bbb-webrtc-recorder - override)
               debug: false
               recorder.directory: /var/lib/bbb-webrtc-recorder

/usr/share/bigbluebutton/html5-client/private/config/settings.yml (HTML5 client)
/etc/bigbluebutton/bbb-html5.yml (HTML5 client config override)
                             build: 1046
                        kurentoUrl: wss://bbb.bioworks-gmbh.de/bbb-webrtc-sfu
            defaultFullAudioBridge: fullaudio
           defaultListenOnlyBridge: fullaudio
                    sipjsHackViaWs: false


# Potential problems described below

# Warning: You have this server defined for https, but in
#
#   /usr/share/bigbluebutton/nginx/sip.nginx
#
#  did not find the use of https in definition for proxy_pass
#
#            proxy_pass http:// xxx.xxx.xxx.xxx:5066;
#

# Warning: You have this server defined for https, but in
#
#   /usr/share/bigbluebutton/nginx/sip.nginx
#
#  did not find the use of port 7443 in definition for proxy_pass
#
#            proxy_pass http:// xxx.xxx.xxx.xxx:5066;

As you can see in the last couple of lines, the installation is fine so far. Also, I'm possible to open rooms without any issue and start a recording. After stopping the recording and finishing the session, I get transferred to the recordings area of the room and see "Aufzeichnungen werden erstellt" in the upper right corner.

And that's it. This stays there and is always there when I open the recordings area for this room. If I take a look at the folders on the server and check the log files and do "bbb-record -list", I see that there definitely are recordings processed and finished.

I would appreciate any ideas and hints, what I'm doing wrong or am missing.

Thx

[Helge Plack]

Hi again,

I wanted to add another screenshot of recordings area. I actually had to make a video of it and cut out one frame:

Is this normal that you can see this when updating the site for a reeeeally short period of time? Or does it indicate that there are recordings but it's just not showing them?

Thx