SMTP Connection error : wrong version number

[Zuben]

Checking SMTP connection: Failed

Error connecting to SMTP - SSL_connect returned=1 errno=0 state=error: wrong version number

I opened Email notifications with gmail account.

[Zuben]

~/greenlight# docker run --rm --env-file .env bigbluebutton/greenlight:v2 bundle exec rake conf:check

Checking environment: Passed

Checking Connection: Passed

Checking Secret: Passed

Checking SMTP connection: Failed

Error connecting to SMTP - SSL_connect returned=1 errno=0 state=error: wrong version number

My BBB and Greenlight are installed on the same server using the official bigbluebutton script. Everything is running fine but when I opened SMTP this error occurred. I dont know how to correct it. Please help. 

[Zuben]

Error connecting to SMTP - 535-5.7.8 Username and Password not accepted.

[Zuben]

Getting this error now

Dont know where I am doing wrong

Checking SMTP connectionsendmail: can't connect to remote host (127.0.0.1): Connection refused

[bayden10]

hello

You need to post your .env

~b10

[Zuben]

ALLOW_MAIL_NOTIFICATIONS=true

   SMTP_SERVER=smtp.gmail.com

   SMTP_PORT=587

   SMTP_DOMAIN=mydomain.com (running on g-suite)

   SMTP_USERNAME=a...@mydomain.com

   SMTP_PASSWORD=abc email password

   SMTP_AUTH=plain

   SMTP_STARTTLS_AUTO=true

#

#   enable SMTPS: SMTP over direct TLS connection; usually port 465

#   SMTP_TLS=true

#

# If your mail server has a self-signed certificate, you'll also need to include the line below.

# Please note that enable this presents its own security risks and should not be done unless necessary.

#   SMTP_OPENSSL_VERIFY_MODE=none

# Specify the email address that all mail is sent from

SMTP_SENDER=a...@mydomain.com

# Specify the recipient for test emails (needed for providers like Microsoft, who are very

# strict about RFC 2606)

SMTP_TEST_RECIPIENT=notifi...@example.com

[bayden10]

Hi, have you tried using the actual gmail username account for SMTP?

Also be sure to change your SMTP_TEST_RECIPIENT to an actual email to receive the tests.

Try something like this first to see if gSuite is causing SMTP issue with SSL.

SMTP_SERVER=smtp.gmail.com

SMTP_PORT=587

SMTP_DOMAIN=gmail.com

SMTP_USERNAME=b...@gmail.com

SMTP_PASSWORD=password

SMTP_SENDER=b...@gmail.com

SMTP_AUTH=plain

SMTP_STARTTLS_AUTO=true

SMTP_SENDER=b...@gmail.com

SMTP_TEST_RECIPIENT=m...@mydomain.ca

~b10

[Zuben]

Yeah I tried it earlier as well but it didnt go through. Tried now again with your inputs. But again its the same cannot connect remote host 127.0.0.1 problem.

I changed the domain to gmail.com

used gmail ID password and updated the sender and recipient mails as well. Still the same issue. I also allowed the Use of Less Secure apps in the email settings. Saw that suggestion at several other places.

 

:~/greenlight# docker run --rm --env-file .env bigbluebutton/greenlight:v2 bundle exec rake conf:check

Checking environment: Passed

Checking Connection: Passed

Checking Secret: Passed

Checking SMTP connectionsendmail: can't connect to remote host (127.0.0.1): Connection refused

: Passed

It does say passed in the end though, but dont know what that means. It was there earlier as well.

[bayden10]

Be sure you have FQDN resolving to your public IP

#curl https://ipinfo.io/ip

~b10

[Zuben]

Yes it is working fine. Public IP is resolving to domain name. Private and public IP of the server are displayed correctly as well. I have already working TURN server as well to handle NAT.

[bayden10]

Are you using  postfix/sendmail on localhost? ..

~b10