BBB 2.4.9 - recordings not processed

[Daniel L]

Hi,

All recordings are no longer being processed on our server running BBB 2.4.9.

Has anyone come across this ?

Any help will be much appreciated !

----------------

# bbb-record --rebuild c279d9ba8825e58b63f546eac-1663171363956
Marking for rebuild c279d9ba8825e58b63f546eac-1663171363956
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:29: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:30: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
Traceback (most recent call last):
    9: from /usr/local/bigbluebutton/core/scripts/rap-enqueue.rb:46:in `<main>'
    8: from /var/lib/gems/2.5.0/gems/resque-2.0.0/lib/resque.rb:120:in `redis='
    7: from /var/lib/gems/2.5.0/gems/resque-2.0.0/lib/resque.rb:120:in `new'
    6: from /var/lib/gems/2.5.0/gems/redis-5.0.5/lib/redis.rb:73:in `initialize'
    5: from /var/lib/gems/2.5.0/gems/redis-5.0.5/lib/redis.rb:157:in `initialize_client'
    4: from /var/lib/gems/2.5.0/gems/redis-5.0.5/lib/redis/client.rb:23:in `config'
    3: from /var/lib/gems/2.5.0/gems/redis-client-0.9.0/lib/redis_client.rb:132:in `config'
    2: from /var/lib/gems/2.5.0/gems/redis-client-0.9.0/lib/redis_client.rb:132:in `new'
    1: from /var/lib/gems/2.5.0/gems/redis-client-0.9.0/lib/redis_client/config.rb:158:in `initialize'
/var/lib/gems/2.5.0/gems/redis-client-0.9.0/lib/redis_client/config.rb:20:in `initialize': unknown keyword: thread_safe (ArgumentError)

-----------------

Daniel

[Jean Pluzo]

Hi Daniel,

- was recording working before?

- did you do an apt upgrade recently?

- do you see any anomalies in bbb-conf --status and bbb-conf --check?

- have you tried restarting both the server an bbb?

Regards,

J.

[Daniel L]

Hi Juan,

I think we have pinpointed the problem to an apt upgrade, where the RubyGems were updated.
We ended up reinstalling the server.

Many thanks for your reply
Regards
Daniel