Problems After a Software Update

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da...@wwns.com

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Oct 28, 2023, 9:58:47 AM10/28/23
to BigBlueButton-dev
Hi Guys,
After a software update everyone trying to log into the bbb server after giving permission for the web cam saw the message  'There was an issue with your media devices' .
I tried reloading the 2.6 version.  That didn't work.  I then tried 2.7.2 with the same result.

The turnserver logs when working:
221228: session 003000000000001347: realm <bbb4.wwns.com> user <>: incoming packet BINDING processed, success
221228: session 003000000000001347: realm <bbb4.wwns.com> user <>: incoming packet BINDING processed, success
221228: session 003000000000001347: realm <bbb4.wwns.com> user <>: incoming packet BINDING processed, success

After the software update the log for the turnserver:

13391: (9646): INFO: session 005000000000000065: delete: realm=<bbb4.wwns.com>, username=<1698533275:w_bj9ht6mda33w>
13392: (9641): INFO: session 000000000000000074: usage: realm=<bbb4.wwns.com>, username=<1698533275:w_bj9ht6mda33w>, rp=3, rb=316, sp=3, sb=304
13392: (9641): INFO: session 000000000000000074: peer usage: realm=<bbb4.wwns.com>, username=<1698533275:w_bj9ht6mda33w>, rp=0, rb=0, sp=0, sb=0
13392: (9641): INFO: session 000000000000000074: closed (2nd stage), user <1698533275:w_bj9ht6mda33w> realm <bbb4.wwns.com> origin <>, local 104.7.140.213:3478, remote 104.7.140.212:53964, reason: allocation timeout
13392: (9641): INFO: session 000000000000000074: delete: realm=<bbb4.wwns.com>, username=<1698533275:w_bj9ht6mda33w>
13429: (9642): INFO: session 001000000000000066: usage: realm=<bbb4.wwns.com>, username=<>, rp=1663, rb=33260, sp=1663, sb=146344

configuration files looked OK.  There may be something else going on, this was the
one log file I saw that looked strange.

Any ideas?
Dave

da...@wwns.com

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Oct 29, 2023, 10:49:28 PM10/29/23
to BigBlueButton-dev
 I ended up reloading the box from scratch.  Everything came up.

Dave
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