Failed to construct 'WebSocket' - bbb 2.7.16

40 views
Skip to first unread message

Walid DEV

unread,
Aug 7, 2025, 6:21:22 AMAug 7
to BigBlueButton-dev
Hi everyone,

Our installatin is bbb 2.7.16 on ubuntu 20.04 and We have recently encountered the problem: 
"Failed to construct 'WebSocket': An insecure WebSocket connection may not be initiated from a page loaded over HTTPS" after executing 'apt-get upgrade

Thank you in advance for your help.

Ghazi TRIKI

unread,
Aug 7, 2025, 7:18:21 AMAug 7
to BigBlueButton-dev
Hello Walid,

Every BigBlueButton update should happen via `bbb-install`. It is the official recommended process. Problems will liklely happen if you do a simple `dist-upgrade`.

Walid DEV

unread,
Aug 7, 2025, 7:28:55 AMAug 7
to BigBlueButton-dev
Hello Ghazi,
you're right, but if I execute "bbb-install" now will my recordings and the created rooms be lost? otherwise can you help me with the exact parameters of the command.
Thanks

Ghazi TRIKI

unread,
Aug 7, 2025, 7:33:33 AMAug 7
to BigBlueButton-dev
Hi,

Nothing would be lost. You just execute the same `bbb-install` you have executed at install. Assuming you stay on the same major version 2.7.x.

Walid DEV

unread,
Aug 7, 2025, 8:17:24 AMAug 7
to BigBlueButton-dev
ok I will try your suggestion and tell you the result. thank you for your help Ghazi

Walid DEV

unread,
Aug 12, 2025, 4:30:15 AMAug 12
to BigBlueButton-dev
finally I fixed the problem by updating ubuntu 20.04 to 22.04 then reinstalling bbb
now I have bigbluebutton 3.0 on ubuntu 22.04 running without any problem
thank you
Reply all
Reply to author
Forward
0 new messages