The page you are looking for is temporarily unavailable.
Pastor Doodah
I'm trying out BBB for my society's school programs and ALMOST have it
working. Any hints on the below would be most appreciated.
We got a server with Ubuntu 9.04 to run it on and followed the package
installation. Everything seemed to go well, and accessing the home URL
produced the familiar BBB demo home page.
I was able to join the demo once and my username appeared in the left
column. However no one else was able to, and I couldn't do anything
while there. I restarted my browser and tried again, but am unable to
join the demo room or do anything else. When you enter a username, it
goes away for a long time, eventually returning the message:
The page you are looking for is temporarily unavailable. Please
try again later.
And that's all it will do.
Also the link on the home page http://190.120.229.189/bigbluebutton/demo/demo1.jsp
does not load.
Below is the report when I tried clean restart and the conf check:
----------------------------------------------------
root@pty13154b:~# bbb-conf --clean
Doing a clean restart of BigBlueButton ...
* Stopping Red5 Server red5
...done.
* Stopping Tomcat servlet engine tomcat6
Stopping nginx: nginx.
Stopping Asterisk PBX: asterisk.
* Stopping Apache ActiveMQ service activemq
...done.
Cleaning Log Files ...
* Asterisk PBX is not running
* Apache ActiveMQ service is not running.
* nginx is not running
* Red5 Server is not running.
* Tomcat servlet engine is running with pid 23284
Starting Asterisk PBX: asterisk.
* Starting Apache ActiveMQ service activemq
...done.
Starting nginx: nginx.
* Starting Red5 Server red5
...done.
* Starting Tomcat servlet engine tomcat6
...done.
----------------------------------------------------
root@pty13154b:~# bbb-conf --check
Current Configuration:
/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
IP for tunnel check: 190.120.229.189
IP for rtmp (red5): 190.120.229.189
host for bbb-web interface: 190.120.229.189
/etc/nginx/sites-available/bigbluebutton (configuration file nginx)
server_name: 190.120.229.189
port: 80
client document root: /var/www/bigbluebutton
/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/
bigbluebutton.properties (bbb-web)
host: 190.120.229.189
/var/lib/tomcat6/webapps/bigbluebutton/demo/bbb_api_conf.jsp (API
demos)
host: 190.120.229.189
/etc/asterisk/bbb_extensions.conf (asterisk)
conference module: konference
empty directory: /var/lib/tomcat6/logs contains
no logs
root@pty13154b:~#
Fred Dixon
Your close. When you receive the message,
"The page you are looking for is temporarily unavailable. Please
try again later."
I means that tomcat6 has not started up. This is confirmed by bbb-
conf --check reporting
empty directory: /var/lib/tomcat6/logs contains no logs
Try the following:
(1) Restart tomcat6
sudo /etc/init.d/tomcat6 stop
sudo /etc/init.d/tomcat6 start
and run bbb-conf --check again. Does it report the same warning of
"empty directory"?
(2) Ensure BigBlueButton is installed. Run the command
dpkg -l | grep bbb
and you should get the following output
firstuser@bbb-vm-20100121:~$ dpkg -l | grep bbb
ii bbb-apps
0.63.0ubuntu52 BigBlueButton applications for
Red5
ii bbb-apps-deskshare
0.62.0ubuntu7 BigBlueButton deskshare module for
Red5
ii bbb-apps-sip
0.63.0ubuntu27 BigBlueButton SIP module for Red5
ii bbb-apps-video
0.63.0ubuntu2 BigBlueButton video module for
Red5
ii bbb-client
0.63.0ubuntu261 BigBlueButton Flash client
ii bbb-common
0.63.0ubuntu121 BigBlueButton common files
ii bbb-config
0.62.0ubuntu17 BigBlueButton group package
ii bbb-openoffice-headless
0.63.0ubuntu10 BigBlueButton wrapper for
OpenOffice
ii bbb-voice-conference
0.63.0ubuntu41 BigBlueButton voice conference
files
ii bbb-web
0.63.0ubuntu152 BigBlueButton web interface
ii bigbluebutton
0.62.0ubuntu6 Open Source Web Conferencing
System (bbb)
Specifically, the first column is "ii", which says the package was
successfully installed.
(3) Check logs for errors
sudo bbb-conf --debug
If you see errors for tomcat6, can you copy and paste them into
http://pastebin.com/ and well see if we can figure out why tomcat6 is
not starting up.
Regards,... Fred
Pastor Doodah
Super helpful.
And here's a thing might be helpful for others, if you upload a jpeg
instead of a pdf, tomcat goes sideways and the app hangs. At that
point no one can use it or log in and we get the missing page alert.
We tried it again and that's what it did again.
Killing tomcat manually does the trick.
Cheers,
-Kent
> If you see errors for tomcat6, can you copy and paste them intohttp://pastebin.com/and well see if we can figure out why tomcat6 is