Unable to install BBB server 2.4.5

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Roger

unread,
Mar 26, 2022, 3:45:59 PM3/26/22
to BigBlueButton-dev
Please note that I attempted to install right after installing Ubuntu Server 18.04 but it is not working when I try to open a demo at  https://tuberedu.org/demo/demoHTML5.jsp

Secure Connection Failed

An error occurred during a connection to tuberedu.org. PR_CONNECT_RESET_ERROR

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.


 Here is the command and log, along with bbb-check and bbb-conf --status.  Does anyone have any suggestions?  TIA


;; To create a file, visit it with C-x C-f and enter text in its buffer.

Welcome to the Emacs shell

/home/rmoore #
/home/rmoore #
/home/rmoore #
/home/rmoore #
/home/rmoore #
/home/rmoore #
/home/rmoore # wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -w -a -v bionic-24 -s tuberedu.org -e rmo...@ualberta.net
root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > root@bach:/home/rmoore# root@bach:/home/rmoore# root@bach:/home/rmoore# > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
.bash_history              .bashrc                    dotemacsd3.tar.bz2         .emacs.d/                  .gnupg/                    .profile                   .sudo_as_admin_successful  
.bash_logout               .cache/                    .emacs                     .fs_cli_history            Install/                   .ssh/                      
Hit:1 https://deb.nodesource.com/node_12.x bionic InRelease
Hit:2 https://download.docker.com/linux/ubuntu bionic InRelease
Hit:3 http://ca.archive.ubuntu.com/ubuntu bionic InRelease
Ign:4 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 InRelease
Hit:5 http://ppa.launchpad.net/bigbluebutton/support/ubuntu bionic InRelease
Hit:6 https://ubuntu.bigbluebutton.org/bionic-24 bigbluebutton-bionic InRelease
Hit:7 http://ca.archive.ubuntu.com/ubuntu bionic-updates InRelease
Hit:8 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 Release
Get:9 http://ca.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Hit:10 http://ppa.launchpad.net/certbot/certbot/ubuntu bionic InRelease
Get:11 http://ca.archive.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]
Hit:12 http://ppa.launchpad.net/libreoffice/ppa/ubuntu bionic InRelease
Hit:13 http://ppa.launchpad.net/rmescandon/yq/ubuntu bionic InRelease
Fetched 163 kB in 2s (83.7 kB/s)
Reading package lists... Done
Warning: apt-key output should not be parsed (stdout is not a terminal)
LS_COLORS=
LESSCLOSE=/usr/bin/lesspipe %s %s
LANG=en_US.UTF-8
SUDO_GID=1000
USERNAME=root
SUDO_COMMAND=/bin/su
USER=root
PWD=/home/rmoore
LINES=73
HOME=/root
SUDO_USER=rmoore
DEBIAN_FRONTEND=noninteractive
SUDO_UID=1000
COLUMNS=271
MAIL=/var/mail/root
SHELL=/bin/bash
TERM=dumb
SHLVL=2
LOGNAME=root
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
LESSOPEN=| /usr/bin/lesspipe %s
_=/usr/bin/env
'universe' distribution component is already enabled for all sources.
Warning: apt-key output should not be parsed (stdout is not a terminal)
Warning: apt-key output should not be parsed (stdout is not a terminal)
Warning: apt-key output should not be parsed (stdout is not a terminal)
Warning: apt-key output should not be parsed (stdout is not a terminal)
Warning: apt-key output should not be parsed (stdout is not a terminal)
deb [ arch=amd64 ] https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 multiverse
Warning: apt-key output should not be parsed (stdout is not a terminal)
/usr/bin/docker
11-jre-buster: Pulling from library/openjdk
Digest: sha256:c3dd72439aeae680d6691afed95daba141105cbe714adba605bc449b9a56df92
Status: Image is up to date for openjdk:11-jre-buster
docker.io/library/openjdk:11-jre-buster
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:29: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:30: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:29: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:30: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
Successfully installed bundler-2.1.4
/usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated
Parsing documentation for bundler-2.1.4
Done installing documentation for bundler after 2 seconds
1 gem installed
update-alternatives: error: no alternatives for mozilla-javaplugin.so
update-java-alternatives: plugin alternative does not exist: /usr/lib/jvm/java-8-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so
Hit:1 https://deb.nodesource.com/node_12.x bionic InRelease
Hit:2 https://download.docker.com/linux/ubuntu bionic InRelease
Hit:3 http://ca.archive.ubuntu.com/ubuntu bionic InRelease
Ign:4 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 InRelease
Hit:5 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 Release
Hit:6 http://ca.archive.ubuntu.com/ubuntu bionic-updates InRelease
Hit:7 http://ppa.launchpad.net/bigbluebutton/support/ubuntu bionic InRelease
Get:8 http://ca.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Hit:9 https://ubuntu.bigbluebutton.org/bionic-24 bigbluebutton-bionic InRelease
Get:10 http://ca.archive.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]
Hit:11 http://ppa.launchpad.net/certbot/certbot/ubuntu bionic InRelease
Hit:13 http://ppa.launchpad.net/libreoffice/ppa/ubuntu bionic InRelease
Hit:14 http://ppa.launchpad.net/rmescandon/yq/ubuntu bionic InRelease
Fetched 163 kB in 2s (87.1 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree      
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
'universe' distribution component is already enabled for all sources.
Hit:1 https://deb.nodesource.com/node_12.x bionic InRelease
Hit:2 https://download.docker.com/linux/ubuntu bionic InRelease
Ign:3 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 InRelease
Hit:4 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 Release
Hit:5 http://ca.archive.ubuntu.com/ubuntu bionic InRelease
Hit:6 http://ca.archive.ubuntu.com/ubuntu bionic-updates InRelease
Get:7 http://ca.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Hit:8 http://ppa.launchpad.net/bigbluebutton/support/ubuntu bionic InRelease
Hit:9 https://ubuntu.bigbluebutton.org/bionic-24 bigbluebutton-bionic InRelease
Get:10 http://ca.archive.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]
Hit:12 http://ppa.launchpad.net/certbot/certbot/ubuntu bionic InRelease
Hit:13 http://ppa.launchpad.net/libreoffice/ppa/ubuntu bionic InRelease
Hit:14 http://ppa.launchpad.net/rmescandon/yq/ubuntu bionic InRelease
Fetched 163 kB in 2s (83.6 kB/s)
Reading package lists... Done
Warning: apt-key output should not be parsed (stdout is not a terminal)
Hit:1 https://deb.nodesource.com/node_12.x bionic InRelease
Hit:2 https://download.docker.com/linux/ubuntu bionic InRelease
Hit:3 http://ca.archive.ubuntu.com/ubuntu bionic InRelease
Hit:4 http://ca.archive.ubuntu.com/ubuntu bionic-updates InRelease
Hit:5 http://ppa.launchpad.net/bigbluebutton/support/ubuntu bionic InRelease
Ign:6 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 InRelease
Get:7 http://ca.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB]
Hit:8 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 Release
Hit:9 https://ubuntu.bigbluebutton.org/bionic-24 bigbluebutton-bionic InRelease
Get:10 http://ca.archive.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]
Hit:11 http://ppa.launchpad.net/certbot/certbot/ubuntu bionic InRelease
Hit:12 http://ppa.launchpad.net/libreoffice/ppa/ubuntu bionic InRelease
Hit:13 http://ppa.launchpad.net/rmescandon/yq/ubuntu bionic InRelease
Fetched 163 kB in 2s (87.1 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree      
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Assigning tuberedu.org for web application URL in /etc/bigbluebutton/bbb-web.properties
Assigning tuberedu.org for web application URL in /etc/bigbluebutton/bbb-apps-akka.conf
Assigning tuberedu.org for api demos in /var/lib/tomcat8/webapps/demo/bbb_api_conf.jsp
Assigning tuberedu.org for record and playback in /usr/local/bigbluebutton/core/scripts/bigbluebutton.yml
Assigning tuberedu.org for playback of recordings:
Restarting the BigBlueButton 2.4.5 ...
Stopping BigBlueButton


Applying updates in /etc/bigbluebutton/bbb-conf/apply-config.sh:
  - Enable Firewall and opening 22/tcp, 80/tcp, 443/tcp and 16384:32768/udp
Skipping adding existing rule
Skipping adding existing rule (v6)
Skipping adding existing rule
Skipping adding existing rule (v6)
Skipping adding existing rule
Skipping adding existing rule (v6)
Firewall is active and enabled on system startup

Starting BigBlueButton

BigBlueButton Server 2.4.5 (3018)
                    Kernel version: 4.15.0-173-generic
                      Distribution: Ubuntu 18.04.6 LTS (64-bit)
                            Memory: 32828 MB
                         CPU cores: 12

/etc/bigbluebutton/bbb-web.properties (override for bbb-web)
/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)
       bigbluebutton.web.serverURL: https://tuberedu.org
                defaultGuestPolicy: ALWAYS_ACCEPT
                 svgImagesRequired: true
              defaultMeetingLayout: SMART_LAYOUT

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server_name: tuberedu.org
                              port: 80, [::]:80
                              port: 443 ssl

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)
                       local_ip_v4: 206.75.7.147
                   external_rtp_ip: 206.75.7.147
                   external_sip_ip: 206.75.7.147

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)
                        ext-rtp-ip: $${local_ip_v4}
                        ext-sip-ip: $${local_ip_v4}
                        ws-binding: 206.75.7.147:5066
                       wss-binding: 206.75.7.147:7443

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback_host: tuberedu.org
                 playback_protocol: https
                            ffmpeg: 4.2.4-1ubuntu0.1bbb2~18.04

/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)
                        proxy_pass: 206.75.7.147
                          protocol: http

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)
/etc/bigbluebutton/bbb-webrtc-sfu/production.yml (Kurento SFU - override)
                        kurento.ip: 206.75.7.147
                       kurento.url: ws://127.0.0.1:8888/kurento
                    kurento.sip_ip: 206.75.7.147
               recordScreenSharing: true
                     recordWebcams: true
                  codec_video_main: VP8
               codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
/etc/bigbluebutton/bbb-html5.yml (HTML5 client config override)
                             build: 2539
                        kurentoUrl: wss://tuberedu.org/bbb-webrtc-sfu
                  enableListenOnly: true
                    sipjsHackViaWs: true

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)
                              stun: stun.l.google.com:19302


# Potential problems described below
......
# Warning: The API demos are installed and accessible from:
#
#    https://tuberedu.org
#
# and
#
#    https://tuberedu.org/demo/demo1.jsp
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    apt-get purge bbb-demo

root@bach:/home/rmoore# root@bach:/home/rmoore# exit
/home/rmoore #






Roger Moore

unread,
Mar 26, 2022, 4:18:54 PM3/26/22
to bigblueb...@googlegroups.com
The problem is with my ISP.  It does not let me use the same modem to run a BBB server and then connect to that server via WiFi.  If I use a different WiFi network or cellular data through my phone, then it works.  Thanks anyways!

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Fred Dixon

unread,
Mar 26, 2022, 5:38:26 PM3/26/22
to BigBlueButton-dev
Hi Roger,

> The problem is with my ISP.  It does not let me use the same modem to run a BBB server and then connect to that server via WiFi.  If I use a different WiFi network or cellular data through my phone, then it works.  Thanks anyways!

Thanks for sharing the reason for this error.  It may help others.

Regards,.. Fred


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