Scalelite : Recording not show on Moodle

[Dang Van Binh]

Hi all,

I'm using bigbluebutton with Moodle. After installed Scalelite, I can record the meeting, I see it in the server (/mnt/scalelite-recordings/var/bigbluebutton/published/presentation) and I can play it by entering the meeting's id directly on the url but on the Moodle's side, this recording is not displayed.

Is this problem related to the shared volume of recordings?

Thanks all,

Alex

[Ahmad Farhat]

Yes it would seem like Scalelite does not have access to the recording directory.

To test,

- go to API Mate

- enter your Scalelite url and secret

- Click the red clear input button

- Click the getRecordings link in the lower right hand corner

If your recording appears in the xml response that appears, then the issue would be from Moodles end.

If the recording does not appear, then it would seem that the Scalelite container does not have access to the shared volume

[Dang Van Binh]

Hi Ahmed,

I see this error on the bbb-web.log :

2020-03-24T09:06:15.803Z ERROR o.b.api.RecordingService - Exception occured when trying to create /var/bigbluebutton/recording/status/recorded/4eefcfb8bc7251665260a22ef5787aa729920e99-1585040726011.done file.

I set the owner of /var/bigbluebutton on the bigbluebutton server as ubuntu:scalelite-spool

Is my configuration wrong?

Thanks,

[Dang Van Binh]

I fix this error but the problem now is the recording's info are not stored in the database of Scalelite, that's why I don't see the list of recordings on moodle's side (the recording exists on the server and I can play it )

[Ahmad Farhat]

Did you make sure to initialize your database? https://github.com/blindsidenetworks/scalelite/blob/v1/docker-README.md#initialize-the-scalelite-api-database

[Dang Van Binh]

Yes, I did it. The database and all tables exist but no record found when recording (I see the record in /var/bigbluebutton/published/presentation)

Where do I find the log when the record is stored in the db of Scalelite?

Regards,

Alex,

[Ahmad Farhat]

It should be in the recording importer:

docker logs scalelite-recording-importer

The recordings are appearing in /var/bigbluebutton/published/presentation on the BigBlueButton server? or the Scalelite server?

[Dang Van Binh]

The recording are appearing in :

- Scalelite : /mnt/scalelite-recordings/var/bigbluebutton/published/presentation/

- BBB server : /var/bigbluebutton/published/presentation

How do I know if the scalelite-recording-importer runs correctly ?

Here is the log of scalelite-recording-importer :

docker logs scalelite-recording-importer

I, [2020-03-24T04:33:53.254746 #8]  INFO -- : Monitoring /var/bigbluebutton/spool for new recording files

D, [2020-03-24T04:33:53.255017 #8] DEBUG -- : Checking for existing files…

D, [2020-03-24T04:33:53.255106 #8] DEBUG -- : Starting file monitor…

I, [2020-03-24T04:36:44.048908 #8]  INFO -- : Exiting recording importer on signal: SIGTERM

I, [2020-03-24T04:37:07.213879 #6]  INFO -- : Monitoring /var/bigbluebutton/spool for new recording files

D, [2020-03-24T04:37:07.214164 #6] DEBUG -- : Checking for existing files…

D, [2020-03-24T04:37:07.214272 #6] DEBUG -- : Starting file monitor…

I, [2020-03-24T04:37:16.774020 #6]  INFO -- : Exiting recording importer on signal: SIGTERM

I, [2020-03-24T04:37:26.553840 #6]  INFO -- : Monitoring /var/bigbluebutton/spool for new recording files

D, [2020-03-24T04:37:26.554089 #6] DEBUG -- : Checking for existing files…

D, [2020-03-24T04:37:26.554178 #6] DEBUG -- : Starting file monitor…

I, [2020-03-24T08:56:19.220422 #6]  INFO -- : Exiting recording importer on signal: SIGTERM

I, [2020-03-24T08:56:30.800571 #6]  INFO -- : Monitoring /var/bigbluebutton/spool for new recording files

D, [2020-03-24T08:56:30.800949 #6] DEBUG -- : Checking for existing files…

D, [2020-03-24T08:56:30.801053 #6] DEBUG -- : Starting file monitor…

It's seem that there is no recording in the folder /var/bigbluebutton/spool so that the service don't see any change, right?

[Ahmad Farhat]

The importers only job is to import the recordings into the shared NFS, which appears to be done

The spool is only the working directory so it's fine to be empty.

Just out of curiosity, can you do a "docker exec -it  scalelite-api sh" and the search for that same recording in the "/var/bigbluebutton" directory?

[Dang Van Binh]

Hi Ahmad,

I run "docker exec -it  scalelite-api sh" on Scalelite and check the folder /var/bigbluebutton :

- it's the same as /mnt/scalelite-recordings/var/bigbluebutton on Scaelelite

- it's the same as /var/bigbluebutton on the BBB server

Impossible to know why there is no record in the postgresql of Scalelite

[Gökhan Boranalp]

did you telnet from scalelite server to postgresql server 5432?

it smells like a network issue to me.

also you did create scalelite network for docker isn't it?