Scalelite Playback Chat Problem

[UĞUR ÖZBEK]

Hello everyone,
I am experiencing an issue with the chat playback on my Scalelite
recording servers and would appreciate your help. I have BigBlueButton
3.0.18 servers, and when I view the playback directly on the BBB
servers, the chat messages display correctly with no formatting
problems. However, when the same recordings are processed through
Scalelite, I see incorrect formatting in the chat panel during
playback.
Instead of plain text messages, the chat displays HTML tags such as:

<p>est</p>
<p>test</p>

This issue occurs on two different Scalelite versions: Scalelite 1.6.5
and Scalelite 1.6.11. To help illustrate the problem, I have included:
Screenshots of the Scalelite /version API outputs for both v1.6.5 and
v1.6.11. The docker ps output from the Scalelite 1.6.11 server. A
screenshot from a BBB 3.0.18 server where the chat displays correctly.
A screenshot from the Scalelite 1.6.11 playback where the chat
formatting issue appears.

[Jean Pluzo]

Hi,

this might not be exactly your problem but perhaps you will find some tips there.

https://github.com/bigbluebutton/bbb-playback/issues/329

Regards,

J.

[UĞUR ÖZBEK]

Thank you, Jean. I am so thankful for your help. I researched the GitHub issue and Google Groups last night, but I missed this issue. 
I want to write about the steps I followed here. These steps are for Scalelite version 1.6.11 and bigbluebutton/bbb-playback-proxy: latest Docker image. 

After changing the directory to the docker-compose.yml file. 

docker compose down
docker compose pull
docker compose build --no-cache
docker compose up -d
After that I open my chat problem recording is resolved. 

PS: Is the problem is still same. because of your cookie. Try new page or incognito mode. 

5 Aralık 2025 Cuma tarihinde saat 10:41:25 UTC+3 itibarıyla Jean Pluzo şunları yazdı: