Error starting bbb 2.3 after fresh install

[Mohammad Normohammadi]

I install new version of bbb 2.3 in ubuntu 18.04 but have some error and could not solve it

Now after run command "bbb-conf --check" show this lines 

How can I resolve this errors?

# Not running:  tomcat8 or grails

................................................................................

# Error: Could not connect to the configured hostname/IP address

#

#    https://mysite

#

# If your BigBlueButton server is behind a firewall, see FAQ.

#

# Warning: Detected you have the default shared secret.  You MUST change your shared

# secret NOW for BigBlueButton to finish starting up. Do either

#

#   sudo bbb-conf --setsecret <secret>

#

# or, to have openssl generate a strong secret for you (recommended)

#

#   sudo bbb-conf --setsecret $(openssl rand -base64 32 | sed 's/=//g' | sed 's/+//g' | sed 's/\///g')

#

# Be sure to update any integrations with the new shared secret.

#

and running   bbb-conf --status    command show this:

default

nginx —————————————————► [✔ - active]

freeswitch ————————————► [✔ - active]

redis-server ——————————► [✔ - active]

bbb-apps-akka —————————► [✔ - active]

bbb-fsesl-akka ————————► [✔ - active]

tomcat8 ———————————————► [✔ - active]

mongod ————————————————► [✔ - active]

bbb-html5 —————————————► [✔ - active]

bbb-webrtc-sfu ————————► [✔ - active]

kurento-media-server ——► [✔ - active]

etherpad ——————————————► [✔ - active]

bbb-web ———————————————► [✘ - failed]

Please help me

thanks

[Nikola Z]

Yesterday I installed it on a server in Germany. Everything went well. Used the script wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s - -v bionic-23 -s bbb.example.com -e not...@example.com -g -w I haven't been installing the demo lately.

sudo bbb-conf --status

default
nginx —————————————————► [✔ - active]
freeswitch ————————————► [✔ - active]
redis-server ——————————► [✔ - active]
bbb-apps-akka —————————► [✔ - active]
bbb-fsesl-akka ————————► [✔ - active]

mongod ————————————————► [✔ - active]
bbb-html5 —————————————► [✔ - active]
bbb-webrtc-sfu ————————► [✔ - active]
kurento-media-server ——► [✔ - active]
etherpad ——————————————► [✔ - active]

bbb-web ———————————————► [✔ - active]

_________________

tomcat8 is set for the demo version

сб, 8 трав. 2021 о 11:04 Mohammad Normohammadi <mnordes...@gmail.com> пише:

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[Mohammad Normohammadi]

Thanks  NickZ

But I don't want greenlight in your sent script 

I use this script but the error still remains

[Nikola Z]

But I don't want greenlight in your sent script - It won't bother you. How can the demo version help? I have installed different versions many times. And I don't see the need to install a demo version - it doesn't help. I have access to Bigbluebutton from several sites via API (wordpress, own LMS, greenlight)

сб, 8 трав. 2021 о 12:44 Mohammad Normohammadi <mnordes...@gmail.com> пише:

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/9bcf8043-3bc5-4d6c-a9a0-2785ce67fc0en%40googlegroups.com.

[Nikola Z]

If there are problems, I install everything by first deleting the already installed one. And best with an installation script.

сб, 8 трав. 2021 о 13:26 Nikola Z <ngz...@gmail.com> пише:

[Mohammad Normohammadi]

I installed Ubuntu 18.04 from begin and run your script 

so far have this errors in installation 

Preparing to unpack .../424-bbb-etherpad_1%3a2.3.0-48_amd64.deb ...

Could not connect to Redis at 127.0.0.1:6379: Connection refused

Could not connect to Redis at 127.0.0.1:6379: Connection refused

Could not connect to Redis at 127.0.0.1:6379: Connection refused

Could not connect to Redis at 127.0.0.1:6379: Connection refused

Could not connect to Redis at 127.0.0.1:6379: Connection refused

Could not connect to Redis at 127.0.0.1:6379: Connection refused

Could not connect to Redis at 127.0.0.1:6379: Connection refused

Connecting to ciscobinary.openh264.org (ciscobinary.openh264.org)|92.122.225.225|:80... connected.

HTTP request sent, awaiting response... 503 Service Unavailable

2021-05-08 10:49:04 ERROR 503: Service Unavailable.

dpkg: error processing package openh264 (--configure):

 installed openh264 package post-installation script subprocess returned error exit status 8

dpkg: error processing package openh264-gst-plugins-bad-1.5:amd64 (--configure):

 dependency problems - leaving unconfigured

dpkg: error processing package bbb-webrtc-sfu (--configure):

 dependency problems - leaving unconfigured

Setting up libijs-0.35:amd64 (0.35-13) ...

No apport report written because the error message indicates its a followup error from a previous failure.

cat: /etc/bigbluebutton/bbb-web.properties: No such file or directory

cat: /etc/bigbluebutton/bbb-web.properties: No such file or directory

dpkg: error processing package bbb-html5 (--configure):

 dependency problems - leaving unconfigured

dpkg: error processing package kurento-media-server (--configure):

 dependency problems - leaving unconfigured

dpkg: error processing package bbb-config (--configure):

 dependency problems - leaving unconfigured

dpkg: error processing package bigbluebutton (--configure):

 dependency problems - leaving unconfigured

cat: /etc/bigbluebutton/bbb-web.properties: No such file or directory

cat: /etc/bigbluebutton/bbb-web.properties: No such file or directory

[Mohammad Normohammadi]

dpkg: error processing package bbb-html5 (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bbb-config:

 bbb-config depends on bbb-html5; however:

  Package bbb-html5 is not configured yet.

dpkg: error processing package bbb-config (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bigbluebutton:

 bigbluebutton depends on bbb-config; however:

  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):

 dependency problems - leaving unconfigured

Processing triggers for libc-bin (2.27-3ubuntu1.4) ...

No apport report written because the error message indicates its a followup error from a previous failure.

No apport report written because MaxReports is reached already

No apport report written because MaxReports is reached already

Processing triggers for systemd (237-3ubuntu10.47) ...

Processing triggers for ureadahead (0.100.0-21) ...

Errors were encountered while processing:

 bbb-libreoffice-docker

 bbb-web

 bbb-html5

 bbb-config

 bigbluebutton

E: Sub-process /usr/bin/dpkg returned an error code (1)

# BigBlueButton does not appear to be installed.  Could not

# locate: /etc/bigbluebutton/bigbluebutton-release

# BigBlueButton does not appear to be installed.  Could not

# locate: /etc/bigbluebutton/bigbluebutton-release

On Saturday, 8 May 2021 at 14:59:40 UTC+4:30 NickZ wrote:

[Fred Dixon]

Hi Mohammed,

> Connecting to ciscobinary.openh264.org (ciscobinary.openh264.org)|92.122.225.225|:80... connected.
> HTTP request sent, awaiting response... 503 Service Unavailable
> 2021-05-08 10:49:04 ERROR 503: Service Unavailable.

This error is causing the rest to fail.  Can you do

  sudo apt-get install openh264

and see if you get the error.  

If not, try

  sudo apt-get install -f

Regards,... Fred

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/218a2694-2b11-4f7d-8457-020389d14515n%40googlegroups.com.

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[Nikola Z]

During installation, the script accesses various repositories. Looking at the errors, it seems that your server is blocking certain addresses. But I think so. Maybe I'm wrong. I did not make such mistakes. Today I plan to put on a local server (by NAT) at home in Ukraine. Version 2.2 required additional settings. With 2.3 - I'll try.

сб, 8 трав. 2021 о 14:01 Mohammad Normohammadi <mnordes...@gmail.com> пише:

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/218a2694-2b11-4f7d-8457-020389d14515n%40googlegroups.com.

[Mohammad Normohammadi]

Hi Fred

Thanks for your reply

I test it  and below error shown

  sudo apt-get install openh264

Reading package lists... Done

Building dependency tree

Reading state information... Done

openh264 is already the newest version (1.5.0-0kurento1.18.04).

0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

5 not fully installed or removed.

After this operation, 0 B of additional disk space will be used.

Do you want to continue? [Y/n] y

Setting up bbb-libreoffice-docker (1:2.3.0-53) ...

cat: /etc/bigbluebutton/bbb-web.properties: No such file or directory

cat: /etc/bigbluebutton/bbb-web.properties: No such file or directory

#

# Building bbb-libreoffice docker image

#

Sending build context to Docker daemon  2.048kB

Step 1/6 : FROM openjdk:11-jre

toomanyrequests: You have reached your pull rate limit. You may increase the limit by authenticating and upgrading: https://www.docker.com/increase-rate-limit

dpkg: error processing package bbb-libreoffice-docker (--configure):

 installed bbb-libreoffice-docker package post-installation script subprocess returned error exit status 1

No apport report written because the error message indicates its a followup error from a previous failure.

                                                                                                          dpkg: dependency problems prevent configuration of bbb-web:

 bbb-web depends on bbb-libreoffice-docker; however:

  Package bbb-libreoffice-docker is not configured yet.

dpkg: error processing package bbb-web (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bbb-html5:

 bbb-html5 depends on bbb-web; however:

  Package bbb-web is not configured yet.

dpkg: error processing package bbb-html5 (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bbb-config:

 bbb-config depends on bbb-html5; however:

  Package bbb-html5 is not configured yet.

dpkg: error processing package bbb-config (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bigbluebutton:

 bigbluebutton depends on bbb-config; however:

  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):

 dependency problemsNo apport report written because the error message indicates its a followup error from a previous failure.

                                                                                                                              No apport report written because MaxReports is reached already

                                                                                                                                                                                            No apport report written because MaxReports is reached already

                                             - leaving unconfigured

Errors were encountered while processing:

 bbb-libreoffice-docker

 bbb-web

 bbb-html5

 bbb-config

 bigbluebutton

E: Sub-process /usr/bin/dpkg returned an error code (1)

[Fred Dixon]

> Step 1/6 : FROM openjdk:11-jre
> toomanyrequests: You have reached your pull rate limit. You may increase the limit by authenticating and upgrading: 

> https://www.docker.com/increase-rate-limit

This is causing the installation of docker image for libreoffice to fail. 

  https://www.docker.com/increase-rate-limit

Regards,... Fred

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/38c902bd-ada9-4b6e-a50c-b8bf8987404bn%40googlegroups.com.

[Mohammad Normohammadi]

Thanks for your help 
Now I have this errors

E: Package 'locales-all' has no installation candidate

E: Package 'libxt6' has no installation candidate

E: Package 'libxrender1' has no installation candidate

The command '/bin/sh -c apt -y install locales-all fontconfig libxt6 libxrender1' returned a non-zero code: 100

dpkg: error processing package bbb-libreoffice-docker (--configure):

 installed bbb-libreoffice-docker package post-installation script subprocess returned error exit status 100

dpkg: dependency problems prevent configuration of bbb-web:

 bbb-web depends on bbb-libreoffice-docker; however:

  Package bbb-libreoffice-docker is not configured yet.

dpkg: error processing package bbb-web (--configure):

 dependency problems - leaving unconfigured

No apport report written because the error message indicates its a followup error from a previous failure.

dpkg: dependency problems prevent configuration of bbb-html5:

 bbb-html5 depends on bbb-web; however:

  Package bbb-web is not configured yet.

dpkg: error processing package bbb-html5 (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bbb-config:

 bbb-config depends on bbb-html5; however:

  Package bbb-html5 is not configured yet.

dpkg: error processing package bbb-config (--configure):

 dependency problems - leaving unconfigured

dpkg: dependency problems prevent configuration of bigbluebutton:

 bigbluebutton depends on bbb-config; however:

  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):

 dependency problems - leaving unconfigured

No apport report written because the error message indicates its a followup error from a previous failure.

No apport report written because MaxReports is reached already

No apport report written because MaxReports is reached already

Errors were encountered while processing:

 bbb-libreoffice-docker

 bbb-web

 bbb-html5

 bbb-config

 bigbluebutton

E: Sub-process /usr/bin/dpkg returned an error code (1)

# BigBlueButton does not appear to be installed.  Could not

# locate: /etc/bigbluebutton/bigbluebutton-release

# BigBlueButton does not appear to be installed.  Could not

# locate: /etc/bigbluebutton/bigbluebutton-release

[Fred Dixon]

Hi,

> Package bbb-libreoffice-docker is not configured yet.

Were you able to get bbb-libreoffice-docker installed without error.

  sudo apt-get install bbb-libreoffice-docker

Regards,... Fred

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/8d46a0c3-15a8-4924-b8dc-58859e5f0bdcn%40googlegroups.com.