Warning: Failed to verify STUN server at ...

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jta...@gmail.com

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Jun 18, 2021, 7:40:09 AM6/18/21
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Hi guys,

I am having the following error after upgrading from 2.2 to BBB 2.3 on ubuntu 18.04

Turn server one installation command - wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -c turn.xxx.com:1234abcd -e in...@example.com

BBB server two installation command - wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s -- -v bionic-23 -s bbb.xxx.com -e in...@example.com -c turn.xxx.com:1234abcd



/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)
                             build: 1783
                        kurentoUrl: wss://skillsfuture.io/bbb-webrtc-sfu
                  enableListenOnly: true
                    sipjsHackViaWs: true

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)
                              stun: turn.xxxx.com

/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini (STUN Server)
                              stun: 172.217.212.127:19302


# Potential problems described below


#
# Warning: Failed to verify STUN server at 172.217.212.127:19302 with command
#
#    stunclient --mode full --localport 30000 172.217.212.127 19302
#


I am not sure what is this error about, can anyone help me out.

Regards.

jta...@gmail.com

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Jun 18, 2021, 8:09:36 AM6/18/21
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The results

$ stunclient --mode full --localport 30000 172.217.212.127 19302

Binding test: success
Local address: 172.xx.xx.219:30000
Mapped address: 13.xxx.xxx.14:30000
Behavior test: fail
Filtering test: fail

jta...@gmail.com

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Jun 18, 2021, 8:22:24 AM6/18/21
to BigBlueButton-dev
I tried the following method, but still the same error....

2021-06-18_20-20-06.jpg

Jignesh Joisar

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Apr 16, 2022, 11:32:14 AM4/16/22
to BigBlueButton-dev
any solution for this error i m getting same error.

Jean Pluzo

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Apr 20, 2022, 5:18:17 AM4/20/22
to BigBlueButton-dev
Hi,

are you running a Stun/Turn Server at the given ip address (172.217.212.127)?
is the port (19302) on the stun/turn Server open (not blocked by a firewall)?

Regards,

J.
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