404 Not Found nginx

Roger

unread,

Feb 6, 2020, 12:54:57 AM2/6/20

to BigBlueButton-dev

Please note that I had xenial 220-beta running fine on my server, but tonight I tried to upgrade using this command:

# ./bbb-install.sh -v xenial-220 -s tuberedu.ca -e tube...@gmail.com -t

But now when I try to run the site I get the above 404 error. Here is what I get for check:

rmoore@Annapurna:~$ sudo bbb-conf --check

BigBlueButton Server 2.2.0-rc-5 (1685)

Kernel version: 4.4.0-87-generic

Distribution: Ubuntu 16.04.6 LTS (64-bit)

Memory: 49442 MB

CPU cores: 12

/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)

bigbluebutton.web.serverURL: https://tuberedu.ca

defaultGuestPolicy: ALWAYS_ACCEPT

svgImagesRequired: true

/etc/nginx/sites-available/bigbluebutton (nginx)

server name: tuberedu.ca

port: 80, [::]:80

port: 443 ssl

bbb-client dir: /home/rmoore/dev/bigbluebutton/bigbluebutton-client

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)

Port test (tunnel): rtmp://tuberedu.ca

red5: tuberedu.ca

useWebrtcIfAvailable: true

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)

local_ip_v4: 184.68.212.214

external_rtp_ip: stun:stun.freeswitch.org

external_sip_ip: stun:stun.freeswitch.org

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)

ext-rtp-ip: $${local_ip_v4}

ext-sip-ip: $${local_ip_v4}

ws-binding: :5066

wss-binding: 184.68.212.214:7443

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)

playback_host: tuberedu.ca

playback_protocol: https

ffmpeg: 4.2.2-1bbb1~ubuntu16.04

/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)

proxy_pass: 184.68.212.214

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)

kurento.ip: 184.68.212.214

kurento.url: ws://127.0.0.1:8888/kurento

localIpAddress: 184.68.212.214

recordScreenSharing: true

recordWebcams: true

codec_video_main: VP8

codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)

build: 829

kurentoUrl: wss://tuberedu.ca/bbb-webrtc-sfu

enableListenOnly: true

# Potential problems described below

# The following properties in /usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties have no value:

# defaultWelcomeMessageFooter

# Warning: API URL IPs do not match host:

#

# IP from ifconfig: 184.68.212.214

# /var/lib/tomcat7/demo/bbb_api_conf.jsp: tuberedu.ca

# Warning: nginx is not serving the client from /var/www/bigbluebutton/.

# Instead, it's being served from

#

# /home/rmoore/dev/bigbluebutton/bigbluebutton-client

#

# (This is OK if you have setup a development environment.)

# Warning: The API demos are installed and accessible from:

#

# https://tuberedu.ca

#

# and

#

# https://tuberedu.ca/demo/demo1.jsp

#

# These API demos allow anyone to access your server without authentication

# to create/manage meetings and recordings. They are for testing purposes only.

# If you are running a production system, remove them by running:

#

# apt-get purge bbb-demo

rmoore@Annapurna:~$

This is what I get for debug. Do you have any suggestions? I have also tried the suggestions from https://groups.google.com/forum/#!searchin/bigbluebutton-dev/nginx$20404$20Not$20Found|sort:date/bigbluebutton-dev/2I0Fo6ToFEs/CF3KwPwGAQAJ

https://pastebin.com/cVKsyW7M

Fred Dixon

unread,

Feb 6, 2020, 7:55:14 AM2/6/20

to BigBlueButton-dev

Hi Roger,

It looks like you are running a development build of BigBlueButton. Did you restart (npm start) your HTML5 server? See

http://docs.bigbluebutton.org/2.2/dev.html#production-environment

Regards,... Fred

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-dev" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/ac277bac-17ef-42bd-8ca7-d0b920f0923d%40googlegroups.com.

--

BigBlueButton Developer

http://bigbluebutton.org/

Like BigBlueButton? Tweet us at @bigbluebutton

Chad Pilkey

unread,

Feb 6, 2020, 11:24:05 AM2/6/20

to BigBlueButton-dev

You can also run "bbb-conf --status" to see if the HTML5 client is installed and running.

To unsubscribe from this group and stop receiving emails from it, send an email to bigblueb...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/ac277bac-17ef-42bd-8ca7-d0b920f0923d%40googlegroups.com.

Roger Moore

unread,

Feb 6, 2020, 3:13:33 PM2/6/20

to bigblueb...@googlegroups.com

This is what I get when I do status and version:

rmoore@Annapurna:~/dev/bigbluebutton/bigbluebutton-html5$ sudo bbb-conf --status
nginx —————————————————► [✔ - active]
freeswitch ————————————► [✔ - active]
redis-server ——————————► [✔ - active]
bbb-apps-akka —————————► [✔ - active]
bbb-transcode-akka ————► [✔ - active]
bbb-fsesl-akka ————————► [✔ - active]
red5 ——————————————————► [✔ - active]
tomcat7 ———————————————► [✔ - active]
mongod ————————————————► [✘ - failed]
bbb-html5 —————————————► [✘ - inactive]
bbb-webrtc-sfu ————————► [✔ - active]
kurento-media-server ——► [✔ - active]
etherpad ——————————————► [✔ - active]
bbb-web ———————————————► [✔ - active]
rmoore@Annapurna:~/dev/bigbluebutton/bigbluebutton-html5$ sudo bbb-conf --version

ii bbb-apps 1:2.2.0-36 amd64 BigBlueButton applications for Red5
ii bbb-apps-akka 2.2.0-69 all BigBlueButton Apps (Akka)
ii bbb-apps-screenshare 1:2.2.0-36 amd64 BigBlueButton screenshare module for Red5
ii bbb-apps-sip 1:2.2.0-11 amd64 BigBlueButton SIP module for Red5
ii bbb-apps-video 1:2.2.0-33 amd64 BigBlueButton video module for Red5
ii bbb-apps-video-broadcast 1:2.2.0-8 amd64 BigBlueButton video broadcast module for Red5
ii bbb-client 1:2.2.0-33 amd64 BigBlueButton Flash client
ii bbb-config 1:2.2.0-144 amd64 BigBlueButton configuration utilities
ii bbb-demo 1:2.2.0-9 amd64 BigBlueButton API demos
ii bbb-etherpad 1:2.2.0-48 amd64 The EtherPad Lite components for BigBlueButton
ii bbb-freeswitch-core 2:2.2.0-82 amd64 BigBlueButton build of FreeSWITCH
ii bbb-freeswitch-sounds 1:1.6.7-6 amd64 FreeSWITCH Sounds
ii bbb-fsesl-akka 2.2.0-53 all BigBlueButton FS-ESL (Akka)
ii bbb-html5 1:2.2.0-829 amd64 The HTML5 components for BigBlueButton
ii bbb-mkclean 1:0.8.7-3 amd64 Clean and optimize Matroska and WebM files
ii bbb-playback-presentation 1:2.2.0-28 amd64 BigBluebutton playback of presentation
ii bbb-record-core 1:2.2.0-54 amd64 BigBlueButton record and playback
ii bbb-red5 1:1.0.10-16 amd64 The Red5 server for BigBlueButton
ii bbb-transcode-akka 2.2.0-8 all BigBlueButton Transcoder
ii bbb-web 1:2.2.0-107 amd64 BigBlueButton API
ii bbb-webrtc-sfu 1:2.2.0-82 amd64 BigBlueButton WebRTC SFU
ii bigbluebutton 1:2.2.0-5 amd64 Open source web conferencing platform (bbb)
ii ffmpeg 7:4.2.2-1bbb1~ubuntu16.04 amd64 Tools for transcoding, streaming and playing of multimedia files
ii libavcodec58:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library with de/encoders for audio/video codecs - runtime files
ii libavdevice58:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library for handling input and output devices - runtime files
ii libavfilter7:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library containing media filters - runtime files
ii libavformat58:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library with (de)muxers for multimedia containers - runtime files
ii libavresample4:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg compatibility library for resampling - runtime files
ii libavutil56:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library with functions for simplifying programming - runtime files
ii libpostproc55:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library for post processing - runtime files
ii libswresample3:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library for audio resampling, rematrixing etc. - runtime files
ii libswscale5:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library for image scaling and various conversions - runtime files
rmoore@Annapurna:~/dev/bigbluebutton/bigbluebutton-html5$ sudo apt update
...

rmoore@Annapurna:~/dev/bigbluebutton/bigbluebutton-html5$ sudo apt update
Ign:1 http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.4 InRelease
Hit:2 http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.4 Release
Hit:3 http://linux.teamviewer.com/deb stable InRelease
Ign:5 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 InRelease
Get:6 https://dl.yarnpkg.com/debian stable InRelease [17.1 kB]
Hit:7 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Get:8 http://security.ubuntu.com/ubuntu xenial-security InRelease [109 kB]
Hit:9 https://deb.nodesource.com/node_8.x xenial InRelease
Hit:10 http://ppa.launchpad.net/bigbluebutton/support/ubuntu xenial InRelease
Hit:11 https://repo.mongodb.org/apt/ubuntu bionic/mongodb-org/4.2 Release
Get:12 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease [109 kB]
Hit:13 https://ubuntu.bigbluebutton.org/xenial-220 bigbluebutton-xenial InRelease
Err:6 https://dl.yarnpkg.com/debian stable InRelease
The following signatures were invalid: KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1580619281 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983
Hit:14 http://ppa.launchpad.net/certbot/certbot/ubuntu xenial InRelease
Get:15 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease [107 kB]
Hit:17 http://ppa.launchpad.net/rmescandon/yq/ubuntu xenial InRelease
Get:18 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages [820 kB]
Get:19 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages [1,100 kB]
Get:20 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages [638 kB]
Get:21 http://security.ubuntu.com/ubuntu xenial-security/main Translation-en [313 kB]
Get:22 http://us.archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages [897 kB]
Get:23 http://security.ubuntu.com/ubuntu xenial-security/universe amd64 Packages [479 kB]
Get:24 http://security.ubuntu.com/ubuntu xenial-security/universe i386 Packages [414 kB]
Get:25 http://us.archive.ubuntu.com/ubuntu xenial-updates/main Translation-en [421 kB]
Get:26 http://security.ubuntu.com/ubuntu xenial-security/universe Translation-en [197 kB]
Get:27 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 Packages [784 kB]
Get:28 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages [711 kB]
Get:29 http://us.archive.ubuntu.com/ubuntu xenial-updates/universe Translation-en [329 kB]
Fetched 7,446 kB in 2s (2,586 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
4 packages can be upgraded. Run 'apt list --upgradable' to see them.
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: https://dl.yarnpkg.com/debian stable InRelease: The following signatures were invalid: KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1580619281 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983
W: Failed to fetch https://dl.yarnpkg.com/debian/dists/stable/InRelease The following signatures were invalid: KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1580619281 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983
W: Some index files failed to download. They have been ignored, or old ones used instead.
rmoore@Annapurna:~/dev/bigbluebutton/bigbluebutton-html5$ sudo apt dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
libjs-sphinxdoc libjs-underscore python-acme python-asn1crypto python-certbot python-certifi python-configargparse python-configobj python-configparser python-cryptography python-enum34 python-funcsigs python-future python-idna python-ipaddress python-josepy
python-mock python-ndg-httpsclient python-openssl python-parsedatetime python-pbr python-pyasn1 python-pyicu python-requests python-requests-toolbelt python-rfc3339 python-tz python-urllib3 python-zope.component python-zope.event python-zope.hookable
python-zope.interface
Use 'sudo apt autoremove' to remove them.
The following packages will be upgraded:
python3-pil python3-renderpm python3-reportlab python3-reportlab-accel
4 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 512 kB/826 kB of archives.
After this operation, 2,048 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 python3-renderpm amd64 3.3.0-1ubuntu0.1 [33.3 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 python3-reportlab-accel amd64 3.3.0-1ubuntu0.1 [18.5 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 python3-reportlab all 3.3.0-1ubuntu0.1 [461 kB]
Fetched 512 kB in 0s (745 kB/s)
(Reading database ... 274975 files and directories currently installed.)
Preparing to unpack .../python3-pil_3.1.2-0ubuntu1.3_amd64.deb ...
Unpacking python3-pil:amd64 (3.1.2-0ubuntu1.3) over (3.1.2-0ubuntu1.1) ...
Preparing to unpack .../python3-renderpm_3.3.0-1ubuntu0.1_amd64.deb ...
Unpacking python3-renderpm:amd64 (3.3.0-1ubuntu0.1) over (3.3.0-1) ...
Preparing to unpack .../python3-reportlab-accel_3.3.0-1ubuntu0.1_amd64.deb ...
Unpacking python3-reportlab-accel:amd64 (3.3.0-1ubuntu0.1) over (3.3.0-1) ...
Preparing to unpack .../python3-reportlab_3.3.0-1ubuntu0.1_all.deb ...
Unpacking python3-reportlab (3.3.0-1ubuntu0.1) over (3.3.0-1) ...
Setting up python3-pil:amd64 (3.1.2-0ubuntu1.3) ...
Setting up python3-renderpm:amd64 (3.3.0-1ubuntu0.1) ...
Setting up python3-reportlab-accel:amd64 (3.3.0-1ubuntu0.1) ...
Setting up python3-reportlab (3.3.0-1ubuntu0.1) ...
rmoore@Annapurna:~/dev/bigbluebutton/bigbluebutton-html5$

But even after I do update and dist-upgrade it looks like a lot of bbb packages didn't upgrade:

rmoore@Annapurna:~/dev/bigbluebutton/bigbluebutton-html5$ sudo bbb-conf --version

ii bbb-apps 1:2.2.0-36 amd64 BigBlueButton applications for Red5
ii bbb-apps-akka 2.2.0-69 all BigBlueButton Apps (Akka)
ii bbb-apps-screenshare 1:2.2.0-36 amd64 BigBlueButton screenshare module for Red5
ii bbb-apps-sip 1:2.2.0-11 amd64 BigBlueButton SIP module for Red5
ii bbb-apps-video 1:2.2.0-33 amd64 BigBlueButton video module for Red5
ii bbb-apps-video-broadcast 1:2.2.0-8 amd64 BigBlueButton video broadcast module for Red5
ii bbb-client 1:2.2.0-33 amd64 BigBlueButton Flash client
ii bbb-config 1:2.2.0-144 amd64 BigBlueButton configuration utilities
ii bbb-demo 1:2.2.0-9 amd64 BigBlueButton API demos
ii bbb-etherpad 1:2.2.0-48 amd64 The EtherPad Lite components for BigBlueButton
ii bbb-freeswitch-core 2:2.2.0-82 amd64 BigBlueButton build of FreeSWITCH
ii bbb-freeswitch-sounds 1:1.6.7-6 amd64 FreeSWITCH Sounds
ii bbb-fsesl-akka 2.2.0-53 all BigBlueButton FS-ESL (Akka)
ii bbb-html5 1:2.2.0-829 amd64 The HTML5 components for BigBlueButton
ii bbb-mkclean 1:0.8.7-3 amd64 Clean and optimize Matroska and WebM files
ii bbb-playback-presentation 1:2.2.0-28 amd64 BigBluebutton playback of presentation
ii bbb-record-core 1:2.2.0-54 amd64 BigBlueButton record and playback
ii bbb-red5 1:1.0.10-16 amd64 The Red5 server for BigBlueButton
ii bbb-transcode-akka 2.2.0-8 all BigBlueButton Transcoder
ii bbb-web 1:2.2.0-107 amd64 BigBlueButton API
ii bbb-webrtc-sfu 1:2.2.0-82 amd64 BigBlueButton WebRTC SFU
ii bigbluebutton 1:2.2.0-5 amd64 Open source web conferencing platform (bbb)
ii ffmpeg 7:4.2.2-1bbb1~ubuntu16.04 amd64 Tools for transcoding, streaming and playing of multimedia files
ii libavcodec58:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library with de/encoders for audio/video codecs - runtime files
ii libavdevice58:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library for handling input and output devices - runtime files
ii libavfilter7:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library containing media filters - runtime files
ii libavformat58:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library with (de)muxers for multimedia containers - runtime files
ii libavresample4:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg compatibility library for resampling - runtime files
ii libavutil56:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library with functions for simplifying programming - runtime files
ii libpostproc55:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library for post processing - runtime files
ii libswresample3:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library for audio resampling, rematrixing etc. - runtime files
ii libswscale5:amd64 7:4.2.2-1bbb1~ubuntu16.04 amd64 FFmpeg library for image scaling and various conversions - runtime files
rmoore@Annapurna:~/dev/bigbluebutton/bigbluebutton-html5$

You received this message because you are subscribed to a topic in the Google Groups "BigBlueButton-dev" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/bigbluebutton-dev/_QjFMjD_jAw/unsubscribe.
To unsubscribe from this group and all its topics, send an email to bigbluebutton-...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/95604d19-35cb-42b4-9298-cf66d8a43f08%40googlegroups.com.

Chad Pilkey

unread,

Feb 6, 2020, 3:32:20 PM2/6/20

to BigBlueButton-dev

Your package versions match 2.2-RC5 versions.

Can you post the output from "systemctl restart bbb-html5", wait a bit and then get the output from "systemctl status bbb-html5"

To unsubscribe from this group and all its topics, send an email to bigblueb...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/95604d19-35cb-42b4-9298-cf66d8a43f08%40googlegroups.com.

Roger Moore

unread,

Feb 6, 2020, 4:13:57 PM2/6/20

to bigblueb...@googlegroups.com

Please note that now at least it starts to load, but then it hangs on the three white circles. How do I fix the problem with mongodb?

rmoore@Annapurna:~$ systemctl restart bbb-html5
==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ===
Authentication is required to restart 'bbb-html5.service'.
Authenticating as: Roger Moore,,, (rmoore)
Password:
==== AUTHENTICATION COMPLETE ===
rmoore@Annapurna:~$ systemctl status bbb-html5
● bbb-html5.service - BigBlueButton HTML5 service
Loaded: loaded (/usr/lib/systemd/system/bbb-html5.service; enabled; vendor preset: enabled)
Active: active (running) since Thu 2020-02-06 14:10:39 MST; 34s ago
Main PID: 10181 (systemd_start.s)
Tasks: 2
Memory: 804.0K
CPU: 674ms
CGroup: /system.slice/bbb-html5.service
├─10181 /bin/bash -e /usr/share/meteor/bundle/systemd_start.sh
└─10362 sleep 1

Feb 06 14:10:39 Annapurna systemd[1]: Started BigBlueButton HTML5 service.
Feb 06 14:10:39 Annapurna systemd_start.sh[10181]: transparent_hugepage/enabled set to 'never'
Feb 06 14:10:39 Annapurna systemd_start.sh[10181]: transparent_hugepage/defrag set to 'never'
Feb 06 14:10:39 Annapurna systemd_start.sh[10181]: Starting mongoDB
rmoore@Annapurna:~$ sudo bbb-conf --status
[sudo] password for rmoore:

nginx —————————————————► [✔ - active]
freeswitch ————————————► [✔ - active]
redis-server ——————————► [✔ - active]
bbb-apps-akka —————————► [✔ - active]
bbb-transcode-akka ————► [✔ - active]
bbb-fsesl-akka ————————► [✔ - active]
red5 ——————————————————► [✔ - active]
tomcat7 ———————————————► [✔ - active]
mongod ————————————————► [✘ - failed]

bbb-html5 —————————————► [✔ - active]

bbb-webrtc-sfu ————————► [✔ - active]
kurento-media-server ——► [✔ - active]
etherpad ——————————————► [✔ - active]
bbb-web ———————————————► [✔ - active]

rmoore@Annapurna:~$

To unsubscribe from this group and all its topics, send an email to bigbluebutton-...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/e59fd7ec-a872-4280-9b2f-9c4949082ac3%40googlegroups.com.

Chad Pilkey

unread,

Feb 6, 2020, 4:57:09 PM2/6/20

to BigBlueButton-dev

It looks like mongo hasn't started correctly. What's the output from "sudo systemctl status mongod"?

To unsubscribe from this group and all its topics, send an email to bigblueb...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/e59fd7ec-a872-4280-9b2f-9c4949082ac3%40googlegroups.com.

Roger Moore

unread,

Feb 6, 2020, 5:00:12 PM2/6/20

to bigblueb...@googlegroups.com

This is what I see:

rmoore@Annapurna:~$ sudo systemctl status mongod
[sudo] password for rmoore:
● mongod.service - High-performance, schema-free document-oriented database
Loaded: loaded (/etc/systemd/system/mongod.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Thu 2020-02-06 14:27:03 MST; 32min ago
Docs: https://docs.mongodb.org/manual
Process: 1789 ExecStart=/usr/bin/mongod --config /usr/share/meteor/bundle/mongo-ramdisk.conf --oplogSize 8 --replSet rs0 --noauth --nojournal (code=exited, status=203/EXEC)
Process: 1744 ExecStartPre=/usr/share/meteor/bundle/mongod_start_pre.sh (code=exited, status=0/SUCCESS)
Main PID: 1789 (code=exited, status=203/EXEC)

Feb 06 14:27:03 Annapurna systemd[1]: Starting High-performance, schema-free document-oriented database...
Feb 06 14:27:03 Annapurna systemd[1]: Started High-performance, schema-free document-oriented database.
Feb 06 14:27:03 Annapurna systemd[1]: mongod.service: Main process exited, code=exited, status=203/EXEC
Feb 06 14:27:03 Annapurna systemd[1]: mongod.service: Unit entered failed state.
Feb 06 14:27:03 Annapurna systemd[1]: mongod.service: Failed with result 'exit-code'.
rmoore@Annapurna:~$

To unsubscribe from this group and all its topics, send an email to bigbluebutton-...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/1b5def93-d869-4985-88ff-4c256170eaac%40googlegroups.com.

Fred Dixon

unread,

Feb 6, 2020, 5:35:40 PM2/6/20

to BigBlueButton-dev

Hi Roger,

Can you do

tail -f /var/log/mongodb/mongod.log

and then try restarting mongod. Do you see more details on the error in the log?

Regards,... Fred

To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/CAKMbbbso3RHLjkU1PfOpk48ntcL_GLfrf4_%3DKTRPrkncqQ4MLA%40mail.gmail.com.

Roger Moore

unread,

Feb 6, 2020, 6:46:20 PM2/6/20

to bigblueb...@googlegroups.com

This is what I see when I try to check the log:

rmoore@Annapurna:~$ tail -f /var/log/mongodb/mongod.log
tail: cannot open '/var/log/mongodb/mongod.log' for reading: No such file or directory
tail: no files remaining

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/CAOeuy5P%3Dyr6iCEDrZpg3N6jykpAYAeoP4vQm4m_buk0%3De_Tovg%40mail.gmail.com.

Roger Moore

unread,

Feb 6, 2020, 6:54:16 PM2/6/20

to bigblueb...@googlegroups.com

Okay now I did this:

$ sudo apt-get install mongodb

...

Then now if I check the log I get:

rmoore@Annapurna:~$ tail -f /var/log/mongodb/mongodb.log
2020-02-06T16:49:50.649-0700 [FileAllocator] allocating new datafile /var/lib/mongodb/local.0, filling with zeroes...
2020-02-06T16:49:50.649-0700 [FileAllocator] creating directory /var/lib/mongodb/_tmp
2020-02-06T16:49:51.460-0700 [FileAllocator] done allocating datafile /var/lib/mongodb/local.0, size: 64MB, took 0.533 secs
2020-02-06T16:49:51.517-0700 [initandlisten] build index on: local.startup_log properties: { v: 1, key: { _id: 1 }, name: "_id_", ns: "local.startup_log" }
2020-02-06T16:49:51.517-0700 [initandlisten] added index to empty collection
2020-02-06T16:49:51.541-0700 [initandlisten] command local.$cmd command: create { create: "startup_log", size: 10485760, capped: true } ntoreturn:1 keyUpdates:0 numYields:0 reslen:37 1924ms
2020-02-06T16:49:51.541-0700 [initandlisten] waiting for connections on port 27017
2020-02-06T16:50:49.598-0700 [clientcursormon] mem (MB) res:43 virt:380
2020-02-06T16:50:49.598-0700 [clientcursormon] mapped (incl journal view):160
2020-02-06T16:50:49.598-0700 [clientcursormon] connections:0

Roger Moore

unread,

Feb 6, 2020, 6:58:54 PM2/6/20

to bigblueb...@googlegroups.com

Also I notice here that there are a bunch of key expired errors:

Get:14 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease [107 kB]

Err:6 https://dl.yarnpkg.com/debian stable InRelease
The following signatures were invalid: KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1580619281 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983

Hit:15 http://ppa.launchpad.net/certbot/certbot/ubuntu xenial InRelease

Hit:17 http://ppa.launchpad.net/rmescandon/yq/ubuntu xenial InRelease

Fetched 342 kB in 1s (249 kB/s)
Reading package lists... Done

W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: https://dl.yarnpkg.com/debian stable InRelease: The following signatures were invalid: KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1580619281 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983
W: Failed to fetch https://dl.yarnpkg.com/debian/dists/stable/InRelease The following signatures were invalid: KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1580619281 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983 KEYEXPIRED 1507181400 KEYEXPIRED 1546376218 KEYEXPIRED 1546372003 KEYEXPIRED 1580619281 KEYEXPIRED 1580607983
W: Some index files failed to download. They have been ignored, or old ones used instead.

+ need_pkg certbot

Roger Moore

unread,

Feb 6, 2020, 7:55:19 PM2/6/20

to bigblueb...@googlegroups.com

Please note that I setup the system to remove the dev symbolic link but I'm still getting the 404:

root@Annapurna:~/Tools/bbb-install# ln -s -f /etc/bigbluebutton/nginx/client /etc/bigbluebutton/nginx/client.nginx

Fred Dixon

unread,

Feb 6, 2020, 8:57:34 PM2/6/20

to BigBlueButton-dev

Hi Roger,

> W: Some index files failed to download. They have been ignored, or old ones used instead.

Hmm ... your going to want to clean up all these errors and get clean download of packages. Right now, it's not clear which packages are being updated, so this leaves your system in an indeterminate state (and is probably contributing to the strange errors).

Regards,... Fred

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/CAKMbbbtyi7-iM%3DZpcb2CJCD-uLfyQUjhUotNJChqjk70BSvLpg%40mail.gmail.com.

Roger Moore

unread,

Feb 6, 2020, 11:30:26 PM2/6/20

to bigblueb...@googlegroups.com

Okay I executed this command and it appears to have resolved the issue with the mirrors (see https://github.com/yarnpkg/yarn/issues/4453 ); however, I still am getting the 404 error:

curl -sS https://dl.yarnpkg.com/debian/pubkey.gpg | sudo apt-key add -

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/CAOeuy5MiSQqbKc3ipYfQhw-QtGT1yqS5mNWvLvm65FzFcbJMJQ%40mail.gmail.com.

Roger Moore

unread,

Feb 6, 2020, 11:40:10 PM2/6/20

to bigblueb...@googlegroups.com

Please note that I tried to install mongodb based on the documentation ( https://docs.bigbluebutton.org/2.2/install.html)

$ wget -qO - https://www.mongodb.org/static/pgp/server-3.4.asc | sudo apt-key add -
$ echo "deb [ arch=amd64,arm64 ] http://repo.mongodb.org/apt/ubuntu xenial/mongodb-org/3.4 multiverse" | sudo tee /etc/apt/sources.list.d/mongodb-org-3.4.list
$ sudo apt-get update
$ sudo apt-get install -y mongodb-org curl

But this gives me these errors:

rmoore@Annapurna:~/Tools/bbb-install$ sudo apt-get install -y mongodb-org curl

Reading package lists... Done
Building dependency tree
Reading state information... Done

curl is already the newest version (7.47.0-1ubuntu2.14).
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
mongodb-org : Depends: mongodb-org-shell but it is not going to be installed
Depends: mongodb-org-server but it is not going to be installed
Depends: mongodb-org-mongos but it is not going to be installed
E: Unable to correct problems, you have held broken packages.

Roger Moore

unread,

Feb 6, 2020, 11:58:17 PM2/6/20

to bigblueb...@googlegroups.com

Somehow I had both mongodb 4.2 and 3.4 in my sources list. So I just removed the 4.2 and the installation worked. Thank you!

rmoore@Annapurna:/etc/apt/sources.list.d$ ls
bigbluebutton.list bigbluebutton-ubuntu-support-xenial.list jonathonf-ubuntu-ffmpeg-4-xenial.list.save mongodb-org-4.2.list nodesource.list.save teamviewer.list yarn.list.save
bigbluebutton.list~ bigbluebutton-ubuntu-support-xenial.list.save mongodb-org-3.4.list mongodb-org-4.2.list.save rmescandon-ubuntu-yq-xenial.list teamviewer.list.save
bigbluebutton.list.save certbot-ubuntu-certbot-xenial.list mongodb-org-3.4.list.save nodesource.list rmescandon-ubuntu-yq-xenial.list.save yarn.list

Reply all

Reply to author

Forward