bbb version 2.3 beta2 - Failed to start BigBlueButton recording processing starter

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Yiğit ÇÖME

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Sep 13, 2020, 4:32:59 PM9/13/20

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Hello guys,

I installed bbb v2.3 beta2 but I cant record my session.

I cannot watch our session recording again because the program does not work.

the error code is as follows.how can i fix this error?

● bbb-rap-starter.service - BigBlueButton recording processing starter



   Loaded: loaded (/usr/lib/systemd/system/bbb-rap-starter.service; disabled; vendor preset: enabled)

   Active: failed (Result: exit-code) since Sun 2020-09-13 20:02:17 UTC; 25min ago

  Process: 10071 ExecStart=/usr/local/bigbluebutton/core/scripts/rap-starter.rb (code=exited, status=1/FAILURE)

 Main PID: 10071 (code=exited, status=1/FAILURE)




Sep 13 20:02:17 localhost systemd[1]: bbb-rap-starter.service: Main process exited, code=exited, status=1/FAILURE

Sep 13 20:02:17 localhost systemd[1]: bbb-rap-starter.service: Failed with result 'exit-code'.

Sep 13 20:02:17 localhost systemd[1]: bbb-rap-starter.service: Service hold-off time over, scheduling restart.

Sep 13 20:02:17 localhost systemd[1]: bbb-rap-starter.service: Scheduled restart job, restart counter is at 5.

Sep 13 20:02:17 localhost systemd[1]: Stopped BigBlueButton recording processing starter.

Sep 13 20:02:17 localhost systemd[1]: bbb-rap-starter.service: Start request repeated too quickly.

Sep 13 20:02:17 localhost systemd[1]: bbb-rap-starter.service: Failed with result 'exit-code'.

Sep 13 20:02:17 localhost systemd[1]: Failed to start BigBlueButton recording processing starter.

Fred Dixon

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Sep 13, 2020, 6:16:25 PM9/13/20

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Hi Yiğit,

We'll be taking a closer look at the recording processing in the upcoming 2.3-alpha3.

Regards,... Fred

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Paul Raper

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Sep 14, 2020, 3:34:57 AM9/14/20

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Hi Fred,

This is great news indeed. We start back with the semester this week, and I'll be using 2.3 as a test with the students: I do have a backup plan, but it will be a great way to figure out what works and what doesn't with live participants.

Best,

Paul

AHmed

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Oct 7, 2020, 12:06:49 PM10/7/20

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Any updates i am using bigblue button 2.3 & have the same issue

Message has been deleted

Gerardo Miranda

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Nov 6, 2020, 3:11:49 PM11/6/20

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Hi, it seems I have a workaround, it seems the problem was caused on file /usr/local/bigbluebutton/core/scripts/rap-starter.rb

A problem about undefined recording_id variable , I commented line 95:

# keep_meeting_events(recording_id, ended_done_file)

and restarted the service with

sudo service bbb-rap-starter start

This was the error message:

/usr/local/bigbluebutton/core/scripts/rap-starter.rb:95:in `block in <main>': undefined local variable or method `recording_id' for main:Object (NameError)

I don't know what side effects could this fix cause, but the recordings seems to be working so far...

Kerem Erzurumlu

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Nov 6, 2020, 3:33:28 PM11/6/20

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I want to write a detailed 2.3 dev installation/fix report but i did not have enough time yet.

You should replace recording_id with recording_dir .

Also you should increase mongodb ramdisk size.

And also, you should increase nginx worker count to solve "width of e" errors.

There are little fixes made here and there. But I do not have exact list now.

Samsung Mobil üzerinden gönderilmiştir.

Yrd.Doç.Dr. Kerem Erzurumlu

UZEM Müdürü

-------- Original message --------

From: Gerardo Miranda <gerpol...@gmail.com>

Date: 11/6/20 23:09 (GMT+03:00)

To: BigBlueButton-dev <bigblueb...@googlegroups.com>

Subject: Re: [bigbluebutton-dev] bbb version 2.3 beta2 - Failed to start BigBlueButton recording processing starter

Hi, it seems I have a workaround, it seems the problem was caused on file /usr/local/bigbluebutton/core/scripts/rap-starter.rb

A problem about undefined recording_id variable , I commented line 95, and restarted the service with

sudo service bbb-rap-starter start

This was the error message:

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/ba8e74c0-6189-435b-8a27-fcc9f625dbf9n%40googlegroups.com.

Gerardo Miranda

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Nov 6, 2020, 5:39:20 PM11/6/20

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Thanks Kerem

Great tips, specially this one:

You should replace recording_id with recording_dir .

Hopefully later you could remember other things to consider 👍🙏

Tam Hoang

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Nov 12, 2020, 3:04:25 AM11/12/20

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Hi all,

I have the same problem and I did replaced recording_id with recording_dir and the issue with the rap-starter.rb is gone but still I cannot get the

GET return no recordings like below (I also tried to remove the field record_id (e.g random-9317853) , didn't help)

<returncode>SUCCESS</returncode>

<messageKey>noRecordings</messageKey>

<message>There are no recordings for the meeting(s).</message>

</response>

root@ubuntu-s-1vcpu-2gb-sgp1-01:/var/bigbluebutton/recording/status/ended# bbb-record --list

Internal MeetingID Time APVD APVDE RAS Slides Processed Published External MeetingID

------------------------------------------------------ ---------------------------- ---- ----- --- ------ -------------------- ------------------ -------------------

5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583 Thu Nov 12 07:32:33 UTC 2020 X 12

d9d4490f4859b2c11f434cdf43645f3006bf268b-1605165559690 Thu Nov 12 07:19:19 UTC 2020 X XXX X XX 12 random-8426463

d27c783a2a71def1ee4ad74ad076174f00928017-1605164663048 Thu Nov 12 07:04:23 UTC 2020 X XXX X XX 12 67lqxjngtkx8xq3eylupkwajnvinndofiocbzlch

d27c783a2a71def1ee4ad74ad076174f00928017-1605164571550 Thu Nov 12 07:02:51 UTC 2020 X XXX X XX 12 67lqxjngtkx8xq3eylupkwajnvinndofiocbzlch

919d3c2172b9130a2aee0849e39991cfbf027428-1605164363043 Thu Nov 12 06:59:23 UTC 2020 X XX X XX 12 presentation presentation 2uzbqekyqhgpjy7ty90ofqs5wozxvngc7i3zqk09

d82480ad212f920e10e8a224070ca83aa30beafb-1605164064648 Thu Nov 12 06:54:24 UTC 2020 X XXXXX XX 12 presentation presentation random-6848564

d82480ad212f920e10e8a224070ca83aa30beafb-1605163674133 Thu Nov 12 06:47:54 UTC 2020 X XXX X XX 12 random-6848564

6d1af4dfeaa53cb4337e0fccc6d465bb956240c2-1605163640190 Thu Nov 12 06:47:20 UTC 2020 X 12

d82480ad212f920e10e8a224070ca83aa30beafb-1605160376843 Thu Nov 12 05:52:56 UTC 2020 X XXXXX XX 12 random-6848564

d82480ad212f920e10e8a224070ca83aa30beafb-1605159724389 Thu Nov 12 05:42:04 UTC 2020 X XXX X XX 12 presentation presentation random-6848564

6e102f9b65692a0624e3792c412a8f1958af5a84-1605159261628 Thu Nov 12 05:34:21 UTC 2020 X 12

4259194ee30e1e983fb6965d933d9c116075a878-1605155633456 Thu Nov 12 04:33:53 UTC 2020 X XXX X XX 12 presentation presentation random-7989393

228945980822a1a6c6d025968d27d36d9d8d4a36-1605155613707 Thu Nov 12 04:33:33 UTC 2020 X 12

853d8be5f5dfe13cb0fe482eee53301810628d4f-1605155118977 Thu Nov 12 04:25:18 UTC 2020 X 12

0 timers listed.

● bbb-rap-starter.service - BigBlueButton recording processing starter

Loaded: loaded (/usr/lib/systemd/system/bbb-rap-starter.service; disabled; vendor preset: enabled)

Active: active (running) since Thu 2020-11-12 07:17:37 UTC; 21min ago

Main PID: 27409 (rap-starter.rb)

Tasks: 2 (limit: 4703)

CGroup: /bbb_record_core.slice/bbb-rap-starter.service

└─27409 /usr/bin/ruby /usr/local/bigbluebutton/core/scripts/rap-starter.rb

Nov 12 07:17:38 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Enqueuing job to archive {:meeting_id=>"d82480ad212f920e10e8a224070ca83aa30beafb-1605163674133", :break_timestamp=>nil}

Nov 12 07:17:38 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Setting up inotify watch on /var/bigbluebutton/recording/status/ended

Nov 12 07:17:38 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Setting up inotify watch on /var/bigbluebutton/recording/status/recorded

Nov 12 07:17:38 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Waiting for new recordings...

Nov 12 07:18:07 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Enqueuing job to archive {:meeting_id=>"d27c783a2a71def1ee4ad74ad076174f00928017-1605164663048", :break_timestamp=>nil}

Nov 12 07:18:07 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Meeting d27c783a2a71def1ee4ad74ad076174f00928017-1605164663048 had recording enabled, events will be handled after recording archive

Nov 12 07:19:43 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Enqueuing job to archive {:meeting_id=>"d9d4490f4859b2c11f434cdf43645f3006bf268b-1605165559690", :break_timestamp=>nil}

Nov 12 07:19:43 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Meeting d9d4490f4859b2c11f434cdf43645f3006bf268b-1605165559690 had recording enabled, events will be handled after recording archive

Nov 12 07:32:59 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Enqueuing job to archive {:meeting_id=>"5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583", :break_timestamp=>nil}

Nov 12 07:32:59 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[27409]: Meeting 5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583 had recording enabled, events will be handled after recording archive

● bbb-rap-resque-worker.service - BigBlueButton resque worker for recordings

Loaded: loaded (/usr/lib/systemd/system/bbb-rap-resque-worker.service; disabled; vendor preset: enabled)

Active: active (running) since Thu 2020-11-12 05:18:35 UTC; 2h 20min ago

Main PID: 18639 (sh)

Tasks: 22 (limit: 4703)

CGroup: /system.slice/bbb-rap-resque-worker.service

├─18639 /bin/sh -c /usr/bin/rake -f ../Rakefile resque:workers >> /var/log/bigbluebutton/bbb-rap-worker.log

├─18645 /usr/bin/ruby /usr/bin/rake -f ../Rakefile resque:workers

├─18865 resque-2.0.0: Forked 29396 at 1605165907

├─29396 resque-2.0.0: Processing rap:process since 1605165907 [BigBlueButton::Resque::ProcessWorker]

├─29399 ruby /usr/local/bigbluebutton/core/scripts/process/presentation.rb -m d82480ad212f920e10e8a224070ca83aa30beafb-1605160376843

└─29619 ffmpeg -y -v warning -nostats -max_error_rate 1.0 -i /var/bigbluebutton/recording/process/presentation/d82480ad212f920e10e8a224070ca83aa30beafb-1605160376843/webcams.ts -i /var/bigbluebutton/recording/process/presen…bm

Nov 12 07:25:07 ubuntu-s-1vcpu-2gb-sgp1-01 bbb-rap[29396]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::ConfigMap is deprecated

bbb-conf --debug return nothing special, here some piece of log in bbb-web.log(I can see no error):

2020-11-12T07:32:45.417Z INFO o.b.w.services.turn.StunTurnService -

StunTurnService::getStunAndTurnServersFor w_5xhabdcb3wfu

2020-11-12T07:32:59.412Z DEBUG o.b.web.controllers.ApiController - ApiController#end

2020-11-12T07:32:59.413Z INFO o.b.api.ParamsProcessorUtil - CHECKSUM=65d76683e9c7858c3d47a3df0d913a60bc001ad5 length=40

2020-11-12T07:32:59.413Z INFO o.b.web.controllers.ApiController - Retrieving meeting 5f70bf9eec2dc20a83f14d20efe16fa1254389aa

2020-11-12T07:32:59.413Z INFO o.b.web.controllers.ApiController - --analytics-- data={"extMeetingid":"random-9317853","logCode":"end_api","name":"random-9317853","description":"Handle END API.","meetingid":"5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583"}

2020-11-12T07:32:59.425Z INFO o.bigbluebutton.api.MeetingService - --analytics-- data={"duration":0,"record":true,"logCode":"meeting_ended","name":"random-9317853","description":"Meeting has ended.","meetingId":"5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583","externalMeetingId":"random-9317853"}

2020-11-12T07:32:59.426Z INFO o.bigbluebutton.api.MeetingService - --analytics-- data={"logCode":"kick_off_ingest_and_processing","name":"random-9317853","description":"Start processing of recording.","meetingId":"5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583","externalMeetingId":"random-9317853"}

2020-11-12T07:32:59.426Z INFO o.bigbluebutton.api.MeetingService - --analytics-- data={"duration":0,"record":true,"logCode":"meeting_removed_from_running","name":"random-9317853","description":"Meeting removed from list of running meetings.","meetingId":"5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583","externalMeetingId":"random-9317853"}

2020-11-12T07:33:15.141Z DEBUG o.b.web.controllers.ApiController - ApiController#isMeetingRunning

2020-11-12T07:33:15.142Z INFO o.b.api.ParamsProcessorUtil - CHECKSUM=8d8ee0cb4c17b919c174476ef660b0c421cea906 length=40

2020-11-12T07:33:15.144Z INFO o.b.api.ParamsProcessorUtil - CHECKSUM=8d8ee0cb4c17b919c174476ef660b0c421cea906 length=40

2020-11-12T07:33:15.144Z INFO o.b.web.controllers.ApiController - Retrieving meeting 25869b1744eb99f0388ac6d7171113d4950497fa

2020-11-12T07:33:15.168Z DEBUG o.b.web.controllers.ApiController - ApiController#getRecordings

Thank you!

Tam Hoang

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Nov 12, 2020, 5:32:34 AM11/12/20

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Hi, I just have an update. Greenlight works fine, I can start a room, end it, refresh the landing page and I can see the list of records.

However, using the API mate with this order:

CREATE -> JOIN -> END ->getRecordings => no record return

Thank you!

sd...@distancelearning.cloud

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Nov 12, 2020, 7:34:03 AM11/12/20

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s-1vcpu-2gb-sgp1-01

you need 4cores for BBB to run… is this just a 1 core droplet. That’s probably your issue.

Regards,

Stephen

Thank you!

I don't know what side effects could this fix cause, but the recordings seems to be working so far...

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/3525645b-96ea-44c8-9d84-78068cab4f99n%40googlegroups.com.

Tam Hoang

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Nov 12, 2020, 11:01:03 AM11/12/20

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Hi Stephen & all,

Thank you for guiding me. I switched to a new server with 4 cores but the same thing happens. Sometimes there is no log, sometimes I have the log like this:

root@ubuntu-s-4vcpu-8gb-sgp1-01:~# bbb-record --list

Internal MeetingID Time APVD APVDE RAS Slides Processed Published External MeetingID

------------------------------------------------------ ---------------------------- ---- ----- --- ------ -------------------- ------------------ -------------------

5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339 Thu Nov 12 15:46:42 UTC 2020 X XXX X XX 12 presentation presentation 8id7a8gmzi11plzjqmg4p8id7p1b1e0zmu9koahp

7fd2a0de91abca2135679c86128201dd01ac6ae0-1605195765854 Thu Nov 12 15:42:45 UTC 2020 X XXX X XX 12 presentation presentation random-7694675

7fd2a0de91abca2135679c86128201dd01ac6ae0-1605195689542 Thu Nov 12 15:41:29 UTC 2020 X 12

136e224d163c157667c65dc82acb4ad273594ea9-1605195203419 Thu Nov 12 15:33:23 UTC 2020 X XXX X XX 12 presentation presentation random-8436638

86bb20bbbb6c880634aeba2d2cfb7024b536a9ba-1605194731309 Thu Nov 12 15:25:31 UTC 2020 X XXX X XX 12 presentation presentation random-1681912

0 timers listed.

● bbb-rap-starter.service - BigBlueButton recording processing starter

Loaded: loaded (/usr/lib/systemd/system/bbb-rap-starter.service; disabled; vendor preset: enabled)

Active: active (running) since Thu 2020-11-12 15:40:40 UTC; 7min ago

Main PID: 22409 (rap-starter.rb)

Tasks: 2 (limit: 4915)

CGroup: /bbb_record_core.slice/bbb-rap-starter.service

└─22409 /usr/bin/ruby /usr/local/bigbluebutton/core/scripts/rap-starter.rb

Nov 12 15:40:41 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Meeting 86bb20bbbb6c880634aeba2d2cfb7024b536a9ba-1605194731309 had recording enabled, events will be handled after recording archive

Nov 12 15:40:41 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Meeting 136e224d163c157667c65dc82acb4ad273594ea9-1605195203419 had recording enabled, events will be handled after recording archive

Nov 12 15:40:41 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Setting up inotify watch on /var/bigbluebutton/recording/status/ended

Nov 12 15:40:41 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Setting up inotify watch on /var/bigbluebutton/recording/status/recorded

Nov 12 15:40:41 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Waiting for new recordings...

Nov 12 15:42:40 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Enqueueing job to keep events {:meeting_id=>"7fd2a0de91abca2135679c86128201dd01ac6ae0-1605195689542", :break_timestamp=>nil}

Nov 12 15:43:05 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Enqueuing job to archive {:meeting_id=>"7fd2a0de91abca2135679c86128201dd01ac6ae0-1605195765854", :break_timestamp=>nil}

Nov 12 15:43:05 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Meeting 7fd2a0de91abca2135679c86128201dd01ac6ae0-1605195765854 had recording enabled, events will be handled after recording archive

Nov 12 15:47:19 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Enqueuing job to archive {:meeting_id=>"5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339", :break_timestamp=>nil}

Nov 12 15:47:19 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[22409]: Meeting 5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339 had recording enabled, events will be handled after recording archive

● bbb-rap-resque-worker.service - BigBlueButton resque worker for recordings

Loaded: loaded (/usr/lib/systemd/system/bbb-rap-resque-worker.service; disabled; vendor preset: enabled)

Active: active (running) since Thu 2020-11-12 15:40:40 UTC; 7min ago

Main PID: 22410 (sh)

Tasks: 7 (limit: 4915)

CGroup: /system.slice/bbb-rap-resque-worker.service

├─22410 /bin/sh -c /usr/bin/rake -f ../Rakefile resque:workers >> /var/log/bigbluebutton/bbb-rap-worker.log

├─22413 /usr/bin/ruby /usr/bin/rake -f ../Rakefile resque:workers

└─22635 resque-2.0.0: Waiting for rap:archive,rap:publish,rap:process,rap:sanity,rap:captions

<I think the abnormal error is here, but sometimes there is no error like below after I call getRecordings, but the getRecordings API still not working>

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/lib/ruby/vendor_ruby/rake/application.rb:116:in `block (2 levels) in top_level'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/lib/ruby/vendor_ruby/rake/application.rb:116:in `each'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/lib/ruby/vendor_ruby/rake/application.rb:116:in `block in top_level'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/lib/ruby/vendor_ruby/rake/application.rb:125:in `run_with_threads'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/lib/ruby/vendor_ruby/rake/application.rb:110:in `top_level'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/lib/ruby/vendor_ruby/rake/application.rb:83:in `block in run'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/lib/ruby/vendor_ruby/rake/application.rb:186:in `standard_exception_handling'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/lib/ruby/vendor_ruby/rake/application.rb:80:in `run'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: /usr/bin/rake:27:in `<main>'

Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01 bbb-rap[24786]: (Job{rap:publish} | BigBlueButton::Resque::PublishWorker | [{"meeting_id"=>"5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339", "single_step"=>false, "format_name"=>"presentation"}]) failed: #<Errno::ENOENT: No such file or directory @ rb_sysopen - /var/bigbluebutton/recording/status/published/5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339-prese…l>

Hint: Some lines were ellipsized, use -l to show in full.

I also notice that even I cannot get the recording using the getRecordings API but I can access the record via below link:

Here is a real link that you can access

https://nit.com.vn/playback/presentation/2.0/playback.html?meetingId=5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339 (from Greenlight, I can see the record in the list and when clicking the record I get exactly the same link)

But with API mate, still the same:

https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&recordID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f

<response>

<returncode>SUCCESS</returncode>

<recordings/>

<messageKey>noRecordings</messageKey>

<message>There are no recordings for the meeting(s).</message>

</response>

Please shed a different light.

Thank you!

Tam Hoang

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Nov 12, 2020, 12:05:13 PM11/12/20

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Hi again,

I test on the test page: https://mconf.github.io/api-mate/

server http://test-install.blindsidenetworks.com/bigbluebutton/api

8cd8ef52e8e101574e400365b55e11a6

After calling create, join, end, getRecordings.

I get the same results.

<returncode>SUCCESS</returncode>

<messageKey>noRecordings</messageKey>

<message>There are no recordings for the meeting(s).</message>

</response>

So I want to ask, is this an expected behavior? Is that after ending a room, we need to use: <hostname>/playback/presentation/2.0/playback.html?meetingId=<meetingId> to play the video?

Thank you!

Yiğit ÇÖME

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Nov 13, 2020, 4:15:48 PM11/13/20

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-- Information compiled to solve problems in v2.3 recording process --

1) I installed bbb v2.3 beta2 but I cant record my session.

solution:

file path: /usr/local/bigbluebutton/core/scripts/rap-starter.rb

# comment line 95:

# keep_meeting_events(recording_id, ended_done_file)

change

# keep_meeting_events(recording_dir, ended_done_file)

after: restarted the service with

sudo service bbb-rap-starter start

2) If you do more than one survey, the registration process will not work.

The solution for this:

apt-get install python3-gi-cairo

apt install python3-gi-cairo

12 Kasım 2020 Perşembe tarihinde saat 20:05:13 UTC+3 itibarıyla hoang...@gmail.com şunları yazdı:

Tam Hoang

unread,

Nov 16, 2020, 10:52:00 PM11/16/20

to BigBlueButton-dev

Hi,

I want to update what I see about the recording in bbb v2.3alpha2 (AFAIK there is no beta now).

I saw that I have no problem with the processing and publishing phase. The problem is with the API getRecordings.

In bbb 2.2 document, the parameter to pass into this api is the internalMeetingId, but this API in 2.3 it tries to use the recordId (in the example below it is recordID=random-7694675 which is not right)

https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&recordID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f

Instead, if I do this step, the API will work just fine:

- First remove the content of the field recordID, keep it blank, all the test API will change their URL.

- Then create the room, join the room and record, end the meeting

- Again get the recording using the API, now it will be https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f (recordID removed)

The API will return a list of recordings of the meeting room random-7694675

So I believe there is something wrong with the API in bbb2.3alpha2.

Please correct me if I am wrong.

basisbit

unread,

Nov 17, 2020, 5:55:34 PM11/17/20

to BigBlueButton-dev

A couple of people here in this thread are using bbb 2.3 alpha in their production environment or on publicly available setups which are being used by customers. Please stop doing that asap. bbb2.3-alpha2 has a couple of critical security bugs which allow for full takeover of the server by an attacker. In the stable 2.2.x branch those issues were already fixed months ago.

As mentioned in various places already, bbb 2.3.x so far is not ready to be used in public / production yet. Please use the stable versions from 2.2.x instead.

Kerem Erzurumlu

unread,

Nov 22, 2020, 1:12:04 PM11/22/20

to bigblueb...@googlegroups.com

Hi There,

I have couple of 2.3 and 2.2 servers mixed together. But it was not a
choice because we are running BBB on rented servers. The servers did not
have Ubuntu 16.04 support. I checked the "Known Bugs" section of BBB
site, notting there. So I am using 2.3 on couple of servers. It would be
nice to update the web page.

Yes, I saw that it was not ready to production use (I had to track
multiple errors to fix, I wrote them on a separate mail). But as for
now, I can not return to use 2.2 .

It would be nice if you can provide security bugs and their fixes (or
their links).

Also, it would be nice to switch to 20.04 on ubuntu for future use also.

Thanks.

On 18.11.2020 01:55, basisbit wrote:
> A couple of people here in this thread are using bbb 2.3 alpha in their
> production environment or on publicly available setups which are being
> used by customers. Please stop doing that asap. bbb2.3-alpha2 has a
> couple of critical security bugs which allow for full takeover of the
> server by an attacker. In the stable 2.2.x branch those issues were
> already fixed months ago.
>
> As mentioned in various places already, bbb 2.3.x so far is not ready to
> be used in public / production yet. Please use the stable versions from
> 2.2.x instead.
>
> hoang...@gmail.com schrieb am Dienstag, 17. November 2020 um 04:52:00 UTC+1:
>
> Hi,
>
> I want to update what I see about the recording in bbb v2.3alpha2
> (AFAIK there is no beta now).
> I saw that I have no problem with the processing and publishing
> phase. The problem is with the API getRecordings.
> In bbb 2.2 document, the parameter to pass into this api is the
> internalMeetingId, but this API in 2.3 it tries to use the recordId

> (in the example below it is *recordID=random-7694675
> <https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&recordID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f>* which
> is not right)
> *https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&recordID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f*

>
> Instead, if I do this step, the API will work just fine:
> - First remove the content of the field recordID, keep it blank, all
> the test API will change their URL.
> - Then create the room, join the room and record, end the meeting
> - Again get the recording using the API, now it will be

> *https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f
> <https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&recordID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f>*

> (recordID removed)
> The API will return a list of recordings of the meeting room

> *random-7694675
> <https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&recordID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f>*

> <hostname>/playback/presentation/2.0/playback.html?meetingId= <https://nit.com.vn/playback/presentation/2.0/playback.html?meetingId=5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339><meetingId>

> *<I think the abnormal error is here, but sometimes

> there is no error like below after I call getRecordings,

> but the getRecordings API still not working>*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01

> bbb-rap[24786]:
> /usr/lib/ruby/vendor_ruby/rake/application.rb:116:in

> `block (2 levels) in top_level'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01
> bbb-rap[24786]:
> /usr/lib/ruby/vendor_ruby/rake/application.rb:116:in `each'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01

> bbb-rap[24786]:
> /usr/lib/ruby/vendor_ruby/rake/application.rb:116:in

> `block in top_level'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01

> bbb-rap[24786]:
> /usr/lib/ruby/vendor_ruby/rake/application.rb:125:in

> `run_with_threads'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01

> bbb-rap[24786]:
> /usr/lib/ruby/vendor_ruby/rake/application.rb:110:in

> `top_level'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01

> bbb-rap[24786]:
> /usr/lib/ruby/vendor_ruby/rake/application.rb:83:in

> `block in run'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01

> bbb-rap[24786]:
> /usr/lib/ruby/vendor_ruby/rake/application.rb:186:in

> `standard_exception_handling'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01
> bbb-rap[24786]:
> /usr/lib/ruby/vendor_ruby/rake/application.rb:80:in `run'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01
> bbb-rap[24786]: /usr/bin/rake:27:in `<main>'*
> *Nov 12 15:47:32 ubuntu-s-4vcpu-8gb-sgp1-01

> bbb-rap[24786]: (Job{rap:publish} |
> BigBlueButton::Resque::PublishWorker |
> [{"meeting_id"=>"5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339",
> "single_step"=>false, "format_name"=>"presentation"}])
> failed: #<Errno::ENOENT: No such file or directory @
> rb_sysopen -

> /var/bigbluebutton/recording/status/published/5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339-prese…l>*
> *Hint: Some lines were ellipsized, use -l to show in full.*

>
> I also notice that even I cannot get the recording using
> the getRecordings API but I can access the record via
> below link:
> Here is a real link that you can access
> https://nit.com.vn/playback/presentation/2.0/playback.html?meetingId=5072d65858b15aa924c9ffbae102f44c76d1611c-1605196002339
> (from Greenlight, I can see the record in the list and
> when clicking the record I get exactly the same link)
> But with API mate, still the same:

> *https://nit.com.vn/bigbluebutton/api/getRecordings?meetingID=random-7694675&recordID=random-7694675&checksum=5e24c0b5ba07fb406549d7aa01f6c204188d2d8f*
> *<response>*
> *<returncode>SUCCESS</returncode>*
> *<recordings/>*
> *<messageKey>noRecordings</messageKey>*
> *<message>There are no recordings for the
> meeting(s).</message>*
> *</response>*

>
> Please shed a different light.
>
> Thank you!
>
> On Thursday, November 12, 2020 at 7:34:03 PM UTC+7
> DistanceLearning.cloud wrote:
>

> s-1vcpu-2gb-sgp1-01____
>
> __ __

>
> you need 4cores for BBB to run… is this just a 1

> core droplet. That’s probably your issue.____
>
> __ __
>
> Regards,____
>
> Stephen____
>
> __ __
>
> *From:* bigblueb...@googlegroups.com
> <bigblueb...@googlegroups.com> *On Behalf Of *Tam Hoang
> *Sent:* Thursday, November 12, 2020 3:04 AM
> *To:* BigBlueButton-dev <bigblueb...@googlegroups.com>
> *Subject:* Re: [bigbluebutton-dev] bbb version 2.3

> beta2 - Failed to start BigBlueButton recording

> processing starter____
>
> __ __
>
> Hi all,____
>
> __ __

>
> I have the same problem and I did replaced
> recording_id with recording_dir and the issue with
> the rap-starter.rb is gone but still I cannot get

> the ____

>
> GET return no recordings like below (I also tried to
> remove the field record_id (e.g random-9317853) ,

> didn't help)____
>
> <response>____
>
> <returncode>SUCCESS</returncode>____
>
> <recordings/>____
>
> <messageKey>noRecordings</messageKey>____

>
> <message>There are no recordings for the

> meeting(s).</message>____
>
> </response>____
>
> __ __
>
> root@ubuntu-s-1vcpu-2gb-sgp1-01:/var/bigbluebutton/recording/status/ended#
> bbb-record --list____

>
> Internal MeetingID
> Time APVD APVDE RAS
> Slides Processed Published

> External MeetingID____

>
> ------------------------------------------------------
> ---------------------------- ---- ----- --- ------
> -------------------- ------------------

> -------------------____
>
> 5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583
> Thu Nov 12 07:32:33 UTC 2020 X 12____

>
> d9d4490f4859b2c11f434cdf43645f3006bf268b-1605165559690
> Thu Nov 12 07:19:19 UTC 2020 X XXX X XX 12
>

> random-8426463____

>
> d27c783a2a71def1ee4ad74ad076174f00928017-1605164663048
> Thu Nov 12 07:04:23 UTC 2020 X XXX X XX 12
>

> 67lqxjngtkx8xq3eylupkwajnvinndofiocbzlch____

>
> d27c783a2a71def1ee4ad74ad076174f00928017-1605164571550
> Thu Nov 12 07:02:51 UTC 2020 X XXX X XX 12
>

> 67lqxjngtkx8xq3eylupkwajnvinndofiocbzlch____

>
> 919d3c2172b9130a2aee0849e39991cfbf027428-1605164363043
> Thu Nov 12 06:59:23 UTC 2020 X XX X XX 12
> presentation presentation

> 2uzbqekyqhgpjy7ty90ofqs5wozxvngc7i3zqk09____

>
> d82480ad212f920e10e8a224070ca83aa30beafb-1605164064648
> Thu Nov 12 06:54:24 UTC 2020 X XXXXX XX 12
> presentation presentation

> random-6848564____

>
> d82480ad212f920e10e8a224070ca83aa30beafb-1605163674133
> Thu Nov 12 06:47:54 UTC 2020 X XXX X XX 12
>

> random-6848564____
>
> 6d1af4dfeaa53cb4337e0fccc6d465bb956240c2-1605163640190
> Thu Nov 12 06:47:20 UTC 2020 X 12____

>
> d82480ad212f920e10e8a224070ca83aa30beafb-1605160376843
> Thu Nov 12 05:52:56 UTC 2020 X XXXXX XX 12
>

> random-6848564____

>
> d82480ad212f920e10e8a224070ca83aa30beafb-1605159724389
> Thu Nov 12 05:42:04 UTC 2020 X XXX X XX 12
> presentation presentation

> random-6848564____
>
> 6e102f9b65692a0624e3792c412a8f1958af5a84-1605159261628
> Thu Nov 12 05:34:21 UTC 2020 X 12____

>
> 4259194ee30e1e983fb6965d933d9c116075a878-1605155633456
> Thu Nov 12 04:33:53 UTC 2020 X XXX X XX 12
> presentation presentation

> random-7989393____
>
> 228945980822a1a6c6d025968d27d36d9d8d4a36-1605155613707
> Thu Nov 12 04:33:33 UTC 2020 X 12____
>
> 853d8be5f5dfe13cb0fe482eee53301810628d4f-1605155118977
> Thu Nov 12 04:25:18 UTC 2020 X 12____
>
> __ __
>
> --____
>
> 0 timers listed.____
>
> --____
>
> ● bbb-rap-starter.service - BigBlueButton recording
> processing starter____
>
> Loaded: loaded
> (/usr/lib/systemd/system/bbb-rap-starter.service;
> disabled; vendor preset: enabled)____

>
> Active: active (running) since Thu 2020-11-12

> 07:17:37 UTC; 21min ago____
>
> Main PID: 27409 (rap-starter.rb)____
>
> Tasks: 2 (limit: 4703)____
>
> CGroup:
> /bbb_record_core.slice/bbb-rap-starter.service____
>
> └─27409 /usr/bin/ruby
> /usr/local/bigbluebutton/core/scripts/rap-starter.rb____
>
> __ __

>
> Nov 12 07:17:38 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Enqueuing job to archive
> {:meeting_id=>"d82480ad212f920e10e8a224070ca83aa30beafb-1605163674133",

> :break_timestamp=>nil}____

>
> Nov 12 07:17:38 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Setting up inotify watch on

> /var/bigbluebutton/recording/status/ended____

>
> Nov 12 07:17:38 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Setting up inotify watch on

> /var/bigbluebutton/recording/status/recorded____

>
> Nov 12 07:17:38 ubuntu-s-1vcpu-2gb-sgp1-01

> bbb-rap[27409]: Waiting for new recordings...____

>
> Nov 12 07:18:07 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Enqueuing job to archive
> {:meeting_id=>"d27c783a2a71def1ee4ad74ad076174f00928017-1605164663048",

> :break_timestamp=>nil}____

>
> Nov 12 07:18:07 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Meeting
> d27c783a2a71def1ee4ad74ad076174f00928017-1605164663048
> had recording enabled, events will be handled after

> recording archive____

>
> Nov 12 07:19:43 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Enqueuing job to archive
> {:meeting_id=>"d9d4490f4859b2c11f434cdf43645f3006bf268b-1605165559690",

> :break_timestamp=>nil}____

>
> Nov 12 07:19:43 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Meeting
> d9d4490f4859b2c11f434cdf43645f3006bf268b-1605165559690
> had recording enabled, events will be handled after

> recording archive____

>
> Nov 12 07:32:59 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Enqueuing job to archive
> {:meeting_id=>"5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583",

> :break_timestamp=>nil}____

>
> Nov 12 07:32:59 ubuntu-s-1vcpu-2gb-sgp1-01
> bbb-rap[27409]: Meeting
> 5f70bf9eec2dc20a83f14d20efe16fa1254389aa-1605166353583
> had recording enabled, events will be handled after

> recording archive____
>
> __ __
>
> ● bbb-rap-resque-worker.service - BigBlueButton
> resque worker for recordings____
>
> Loaded: loaded
> (/usr/lib/systemd/system/bbb-rap-resque-worker.service;
> disabled; vendor preset: enabled)____

>
> Active: active (running) since Thu 2020-11-12

> 05:18:35 UTC; 2h 20min ago____
>
> Main PID: 18639 (sh)____
>
> Tasks: 22 (limit: 4703)____
>
> CGroup:
> /system.slice/bbb-rap-resque-worker.service____

>
> ├─18639 /bin/sh -c /usr/bin/rake -f ../Rakefile
> resque:workers >>

> /var/log/bigbluebutton/bbb-rap-worker.log____

>
> ├─18645 /usr/bin/ruby /usr/bin/rake -f ../Rakefile

> resque:workers____
>
> ├─18865 resque-2.0.0: Forked 29396 at 1605165907____

>
> ├─29396 resque-2.0.0: Processing rap:process since

> 1605165907 [BigBlueButton::Resque::ProcessWorker]____
>
> ├─29399 ruby
> /usr/local/bigbluebutton/core/scripts/process/presentation.rb
> -m
> d82480ad212f920e10e8a224070ca83aa30beafb-1605160376843____

>
> └─29619 ffmpeg -y -v warning -nostats
> -max_error_rate 1.0 -i
> /var/bigbluebutton/recording/process/presentation/d82480ad212f920e10e8a224070ca83aa30beafb-1605160376843/webcams.ts

> -i /var/bigbluebutton/recording/process/presen…bm____
>
> __ __