webcam upside down

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DJ Chris Purple

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Jul 8, 2020, 7:38:05 PM7/8/20
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Hello,
we recently managed more 1000+ interviews on BBB. all  went well except for 2 cases where the webcam of the student was upside down.
despite those 2 cases are really isolated we still would like to know on what to say to the participant in order to settle this problem.
anyone have a suggestion?
Cheers
Chris

screenshot 2020 07 09 1594251373.png


screenshot 2020 07 09 1594251227.png


Reimar Bauer

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Jul 9, 2020, 6:23:46 AM7/9/20
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DJ Chris Purple

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Jul 9, 2020, 6:33:19 AM7/9/20
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thanks for your help.
the users were on windows.
thanks
Chris


On Thursday, 9 July 2020 18:23:46 UTC+8, ReimarBauer wrote:
DJ Chris Purple <djchri...@gmail.com> schrieb am Do., 9. Juli 2020, 01:38:
Hello,
we recently managed more 1000+ interviews on BBB. all  went well except for 2 cases where the webcam of the student was upside down.
despite those 2 cases are really isolated we still would like to know on what to say to the participant in order to settle this problem.
anyone have a suggestion?
Cheers
Chris

screenshot 2020 07 09 1594251373.png


screenshot 2020 07 09 1594251227.png


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Reimar Bauer

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Jul 9, 2020, 6:45:14 AM7/9/20
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If it was a Windows 10 Asus device this may help



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DJ Chris Purple

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Jul 9, 2020, 10:19:50 AM7/9/20
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great! thank you so much! If you pass by Bali(Indonesia) you got a beer on me.
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