Version 2.36 The presentation is not displayed

[NickZ]

Version 2.36 The presentation is not displayed. Where is the reason? So far, everything has been fine. Rearranging the server and bigbluebutton did not work.

[s.mckib...@gmail.com]

I can second this, same version where we just ran into the very same issue. Uploaded the Power Point slides the normal way, but the presentation is blank. There's the bar shown on the screen to flip between slides showing the correct amount of slides, but nothing else. Quite weird.

[oo.b...@mail.ru]

I join! The same issue occured on version 2.36.

First there was a problem with GreenLight (BigBlueButton Endpoint and Secret)

But it was possible to solve it in the way from this topic https://groups.google.com/g/bigbluebutton-greenlight/c/lUiuMFuHsRQ

After that, when entering the BBB, the presentation stopped loading. The default presentation and any loading presentation are not displayed.

пятница, 1 октября 2021 г. в 05:59:12 UTC+5, s.mckib...@gmail.com:

[s.mckib...@gmail.com]

Just tried a test again. Same thing, get the bar at the bottom to control the slides but don't see anything. I went ahead and clicked on the slides on a hunch though you don't see anything. The recording actually shows the slides...

[Nikola Z]

I solved my problem! 

пт, 1 жовт. 2021 о 07:23 'oo.b...@mail.ru' via BigBlueButton-dev <bigblueb...@googlegroups.com> пише:

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[s.mckib...@gmail.com]

That didn't solve the problem unfortunately. argh.

[yand...@gmail.com]

¿How?

[oo.b...@mail.ru]

1. If you have ERROR BigBlueButton Endpoint and Secret:

cd /root/greenlight 

docker-compose down 

docker pull bigbluebutton/greenlight:v2 

docker-compose up -d

2. Later. If the presentation does not load (each command is entered separately!):

apt-get install snapd

apt-get remove -y certbot

snap install certbot --classic

certbot renew --force-renewal --preferred-chain "ISRG Root X1"

3. Then, MANDATORY! We enter these commands:

bbb-conf --clean

systemctl restart nginx

суббота, 2 октября 2021 г. в 03:15:16 UTC+5, yand...@gmail.com:

[Nikola Z]

apt-get remove certbot
apt-get install snapd
snap install --classic certbot
ln -s /snap/bin/certbot /usr/bin/certbot
certbot renew --force-renewal --cert-name mybbb.server.com --preferred-chain "ISRG Root X1"
sudo /etc/init.d/nginx restart

сб, 2 жовт. 2021 о 01:15 yand...@gmail.com <yand...@gmail.com> пише:

To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/13483974-e45d-4c8f-b082-30a38d1c84d1n%40googlegroups.com.

[s.mckib...@gmail.com]

I've tried the above but still very much having a problem with this. Is there a work around from using snapd?