If you get the recording, there should not be any errors.
Why is taking a long time to get is based on a number of factors, and you need to provide more details.
How many cores, what type of cpu processor?
How many meetings a day are you doing, how many recordings a day.
How many cameras are in each meeting.
Sombody posted a few weeks ago that they had 100 cameras in the meeting. Was that you?
What is the average length of meeting.
It’s not uncommon for a server with lots of meetings and recordings to not be able to process them in a timely manner.
You can add more bbb servers to reduce the workload, or setup a separate recording pipeline that can handle the volume of recordings and quickly publish them.
Provide more details.
Regard,
Stephen
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Look in presentation.xml and make sure you have just
-mp4 format, and comment out the -webm
See if this speeds it up.
Regards,
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