Scalelite BBB 2.3.11 Audio Error 1006 when using VPN

[Francois Campbell]

Good day.
We have a Scalelite cluster with many BBB nodes behind it. The majority are using 2.2 with no issue, we are now trying to swop out nodes with 2.3.11

When the BBB node is directly configured from Canvas. The Audio error does not occur regardless of being on or off VPN.

When Canvas is configured to use scalelite and the Specific 2.3.11  BBB node works when not using VPN. When we use VPN, we can connect initially are get a request for Mic permission, the audio works. Subsequent visits to the same BBB node then break with error 1006. If we delete the cookie or change the browser Mic permissions back to ask. We will then be able to access it correctly on the reload or next visit back.

Has anyone experienced something like this before?
Is there is a way to force BBB to ask for Mic permission every time or ignore the cookie?

Scalelite Version 1, installed following the J Frederico instructions ( https://jffederico.medium.com/scalelite-lazy-deployment-745a7be849f6 )

BBB Check details

BigBlueButton Server 2.3.11 (2425)

                    Kernel version: 5.4.0-1055-aws

                      Distribution: Ubuntu 18.04.5 LTS (64-bit)

                            Memory: 32523 MB

                         CPU cores: 16

/etc/bigbluebutton/bbb-web.properties (override for bbb-web)

/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)

       bigbluebutton.web.serverURL: https://DOMAINNAME

                defaultGuestPolicy: ALWAYS_ACCEPT

                 svgImagesRequired: true

/etc/nginx/sites-available/bigbluebutton (nginx)

                       server_name: DOMAINNAME

                              port: 80, [::]:80

                              port: 443 ssl

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)

                       local_ip_v4: INTERNAL_IP

                   external_rtp_ip: EXTERNAL_IP

                   external_sip_ip: EXTERNAL_IP

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)

                        ext-rtp-ip: EXTERNAL_IP

                        ext-sip-ip: EXTERNAL_IP

                        ws-binding: :5066

                       wss-binding: :7443

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)

                     playback_host: DOMAINNAME

                 playback_protocol: https

                            ffmpeg: 4.2.4-1ubuntu0.1bbb2~18.04

/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)

                        proxy_pass: EXTERNAL_IP

                          protocol: https

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)

                        kurento.ip: INTERNAL_IP

                       kurento.url: ws://127.0.0.1:8888/kurento

                    kurento.sip_ip: INTERNAL_IP

                    localIpAddress: INTERNAL_IP

               recordScreenSharing: true

                     recordWebcams: true

                  codec_video_main: VP8

               codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)

                             build: 1832

                        kurentoUrl: wss://DOMAINNAME/bbb-webrtc-sfu

                  enableListenOnly: true

                    sipjsHackViaWs: false

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)

                              stun: stun.l.google.com:19302

/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini (STUN Server)

                              stun: 172.217.212.127:19302

If this belongs in BigBLueButton-Setup, please let me know I will move.

[Francois Campbell]

Resolved by upgrading to 2.4