Some pptx and pdfs aren't converted correctly

8 views

Skip to first unread message

Mark-Lenla

unread,

Oct 16, 2025, 11:18:15 AM (2 days ago) Oct 16

to BigBlueButton-dev

Hi @all

It seems like BBB 3.0.16 got a little issue with document conversion.

On some files, the right side of the slide is cut off.

I also get the following error during document conversion:

(bbb-conf --watch)

/var/log/bigbluebutton/bbb-web.log:2025-10-11T13:39:52.991+02:00 ERROR o.b.p.h.AbstractCommandHandler - [imgresolution-/var/bigbluebutton/MEETING-ID/ANOTHER-ID/ANOTHER-ID/svgs/slide7.svg] identify: delegate failed `'rsvg-convert' -o '%o' '%i'' @ error/delegate.c/InvokeDelegate/1966.

anyone else getting this error?

Server is running BBB 3.0 since version 3.0.4 and has always been updated the same way (using the bbb install script)