Thank you! And my first question.

[Nate S]

Thank you for adding me to the group. I am a BBB noob but familiar with some other related open source projects such as Asterisk and such. With that in mind I have a question. Has anyone developed an API method of exporting the chat window to either an SMTP (email server) or a directly to a CRM? My goal is to export the chat to a specific case ticket in MS Dynamics. (I know, I know... M$) I have looked around and haven't been able to find anything along those lines. The end goal is to allow some of the content to be saved selectively while people are in training so that knowledge isn't lost forever. I did look at Matterhorn and it seems like a neat way to do just that, but I also need the text to to to our CRM wiki. Anyways, thanks for anything you do to support the BBB community it is a great project.

Nate

[Chad Pilkey]

You could potentially set all of your meetings to be recorded and then create a custom recording script that would take the chat messages and do what you want with them. It's kind of a roundabout way to do what you're looking for, but I think it should work.

[Nate S]

Clever. I guess we would want to let the presenter decide whether to record and send them is it very difficult to add a button to the UI? Are there development groups that I could harass for pricing or coaching on development? Either way, thanks for your response!

[Chad Pilkey]

Recording has to be decided when the meeting is first started so you would have to know ahead of time that you want to keep a record.

If you're looking for commercial support, the best place to start would be here, http://www.bigbluebutton.org/commercial-support/.

If you instead want to make the modifications yourself and you want to modify the recording processing scripts you should look into how the scripts work currently. You can see them all here, https://github.com/bigbluebutton/bigbluebutton/tree/master/record-and-playback. The processing scripts are all written in Ruby as well.

There's an overview of how the recording processing works on the wiki here, http://code.google.com/p/bigbluebutton/wiki/RecordPlaybackSpecification. It would be a good place to start.

If you have any other questions feel free to post back here and hopefully someone will be able to help you.

Chad

[HostBBB.com]

Nate, depending on how technical you are, and how timely (live or post
processed) you want the chat info into other system here a few
approaches to consider.

1) You can connect to redis and capture the chat events live as they
happen. If you connect to redis with telnet and monitor the messages
you can see them generated live, You can open redis port and have
another system monitor.

2) If recorded, after the meeting you will find in published directory
an events.xml file, this file has all the chat messages shortly after
the meeting is published.


3) Lastly, you could modify the processing .rb scripts (look at
slides.rb, presentation.rb mattorhorn.rb for examples) to take only
chat events needed and either ftp to another server, or insert direct
into a MS-SQL or MYSQL database on other system.

Sounds like a fun project.

regards.
Stephen
http://hostbbb.com

On May 17, 6:18 pm, Chad Pilkey <capil...@gmail.com> wrote:
> Recording has to be decided when the meeting is first started so you would
> have to know ahead of time that you want to keep a record.
>
> If you're looking for commercial support, the best place to start would be

> here,http://www.bigbluebutton.org/commercial-support/.

>
> If you instead want to make the modifications yourself and you want to
> modify the recording processing scripts you should look into how the

> scripts work currently. You can see them all here,https://github.com/bigbluebutton/bigbluebutton/tree/master/record-and....

> The processing scripts are all written in Ruby as well.
>

> There's an overview of how the recording processing works on the wiki here,http://code.google.com/p/bigbluebutton/wiki/RecordPlaybackSpecification. It

> >>> Nate- Hide quoted text -
>
> - Show quoted text -