Error when publishing sub-meetings with chat events

[Mikel Etxeberria Garcia]

Hi,

When recording a meeting, if we use chat events in the sub-rooms, the recordings are done but are not published (one sample meeting):

/var/bigbluebutton/recording/status/archived/43fe76b6071cd23f8eea9096b3bec437f4dfc937-1666859132427.done
/var/bigbluebutton/recording/status/processed/43fe76b6071cd23f8eea9096b3bec437f4dfc937-1666859132427-presentation.done
/var/bigbluebutton/recording/status/sanity/43fe76b6071cd23f8eea9096b3bec437f4dfc937-1666859132427.done
/var/bigbluebutton/recording/status/published/43fe76b6071cd23f8eea9096b3bec437f4dfc937-1666859132427-presentation.fail

And the following error appears on the archive logs:

E, [2022-10-27T11:21:56.539207 #281976] ERROR -- : key not found: "SYSTEM"
E, [2022-10-27T11:21:56.539244 #281976] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/generators/events.rb:787:in `fetch'
E, [2022-10-27T11:21:56.539254 #281976] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/generators/events.rb:787:in `block in get_chat_events'
E, [2022-10-27T11:21:56.539262 #281976] ERROR -- : /usr/local/bigbluebutton/core/vendor/bundle/ruby/2.7.0/gems/nokogiri-1.13.6-x86_64-linux/lib/nokogiri/xml/node_set.rb:234:in `block in each'
E, [2022-10-27T11:21:56.539270 #281976] ERROR -- : /usr/local/bigbluebutton/core/vendor/bundle/ruby/2.7.0/gems/nokogiri-1.13.6-x86_64-linux/lib/nokogiri/xml/node_set.rb:233:in `upto'
E, [2022-10-27T11:21:56.539278 #281976] ERROR -- : /usr/local/bigbluebutton/core/vendor/bundle/ruby/2.7.0/gems/nokogiri-1.13.6-x86_64-linux/lib/nokogiri/xml/node_set.rb:233:in `each'
E, [2022-10-27T11:21:56.539285 #281976] ERROR -- : /usr/local/bigbluebutton/core/lib/recordandplayback/generators/events.rb:769:in `get_chat_events'
E, [2022-10-27T11:21:56.539295 #281976] ERROR -- : /usr/local/bigbluebutton/core/scripts/publish/presentation.rb:1003:in `block in process_chat_messages'
E, [2022-10-27T11:21:56.539302 #281976] ERROR -- : /usr/local/bigbluebutton/core/vendor/bundle/ruby/2.7.0/gems/builder-3.2.4/lib/builder/xmlbase.rb:176:in `_nested_structures'
E, [2022-10-27T11:21:56.539310 #281976] ERROR -- : /usr/local/bigbluebutton/core/vendor/bundle/ruby/2.7.0/gems/builder-3.2.4/lib/builder/xmlbase.rb:69:in `tag!'
E, [2022-10-27T11:21:56.539317 #281976] ERROR -- : /usr/local/bigbluebutton/core/vendor/bundle/ruby/2.7.0/gems/builder-3.2.4/lib/builder/xmlbase.rb:94:in `method_missing'
E, [2022-10-27T11:21:56.539325 #281976] ERROR -- : /usr/local/bigbluebutton/core/scripts/publish/presentation.rb:1002:in `process_chat_messages'
E, [2022-10-27T11:21:56.539332 #281976] ERROR -- : /usr/local/bigbluebutton/core/scripts/publish/presentation.rb:1322:in `<main>'

Thanks in advance for your help,

Mikel.

[Mikel Etxeberria Garcia]

Hi again, 

We have noticed that the error appears exactly when using the option  "Message all the rooms".

Thanks in advance,

Mikel.