Whitelabel Error Page

[Barry Black]

Hi, 

I get a white label error when I try to get into the html5 client. Please see a copy of the error below. Thanks in advance for the assistance!

In the BBB development guide, I'm at the Developing BBB-Web stage. I had just run ./run.sh and wanted to join a demo meeting but I get the whitelabel error.

Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Thu Apr 16 16:46:16 UTC 2020

There was an unexpected error (type=Not Found, status=404).

No message available

Also, I see this in the console that is running grails

ERROR o.b.web.controllers.ApiController - Failed to download presentation=[https://xxx.xxx.xxx/bigbluebutton//default.pdf], meeting=[d8ab3ccb1eb4d27ea1b6888a593ad5b3254d5405-1587054031295], fileName=[]

1. What have I done wrong?

2. Also the guide says: "After going through the steps below, you will end up with the following setup."  I'm guessing this means going through all the steps on the page?

The output of docker logs greenlight_db_1

PostgreSQL Database directory appears to contain a database; Skipping initialization

LOG:  database system was shut down at 2020-04-16 03:55:04 UTC

LOG:  MultiXact member wraparound protections are now enabled

LOG:  autovacuum launcher started

LOG:  database system is ready to accept connections

LOG:  invalid length of startup packet

ERROR:  database "greenlight_production" already exists

STATEMENT:  CREATE DATABASE "greenlight_production" ENCODING = 'utf8'

LOG:  could not close temporary statistics file "pg_stat_tmp/db_0.tmp": No space left on device

LOG:  could not close temporary statistics file "pg_stat_tmp/global.tmp": No space left on device

LOG:  using stale statistics instead of current ones because stats collector is not responding

LOG:  could not write temporary statistics file "pg_stat_tmp/db_12379.tmp": No space left on device

LOG:  could not close temporary statistics file "pg_stat_tmp/db_0.tmp": No space left on device

LOG:  could not close temporary statistics file "pg_stat_tmp/global.tmp": No space left on device

LOG:  using stale statistics instead of current ones because stats collector is not responding

LOG:  could not close temporary statistics file "pg_stat_tmp/db_0.tmp": No space left on device

LOG:  could not close temporary statistics file "pg_stat_tmp/global.tmp": No space left on device

LOG:  using stale statistics instead of current ones because stats collector is not responding

LOG:  could not write temporary statistics file "pg_stat_tmp/db_16384.tmp": No space left on device

LOG:  could not close temporary statistics file "pg_stat_tmp/db_0.tmp": No space left on device

LOG:  could not close temporary statistics file "pg_stat_tmp/global.tmp": No space left on device

LOG:  using stale statistics instead of current ones because stats collector is not responding

LOG:  could not close temporary statistics file "pg_stat_tmp/db_0.tmp": No space left on device

LOG:  could not close temporary statistics file "pg_stat_tmp/global.tmp": No space left on device

LOG:  using stale statistics instead of current ones because stats collector is not responding

LOG:  could not close temporary statistics file "pg_stat_tmp/global.tmp": No space left on device

LOG:  could not close temporary statistics file "pg_stat_tmp/global.tmp": No space left on device

The output of docker logs greenlight-v2

curl: (52) Empty reply from server

Database 'greenlight_production' already exists

>>> Database migration

yarn install v1.3.2

[1/4] Resolving packages...

[2/4] Fetching packages...

[3/4] Linking dependencies...

[4/4] Building fresh packages...

success Saved lockfile.

Done in 0.04s.

I, [2020-04-16T03:55:40.944916 #30]  INFO -- : Writing /usr/src/app/public/assets/pickr.min-46a1bbeb0f07af31f94a0b5a3e2785681316f818d22d498ab8c00eb9a534b718.js

I, [2020-04-16T03:55:40.945452 #30]  INFO -- : Writing /usr/src/app/public/assets/pickr.min-46a1bbeb0f07af31f94a0b5a3e2785681316f818d22d498ab8c00eb9a534b718.js.gz

I, [2020-04-16T03:55:42.181532 #30]  INFO -- : Writing /usr/src/app/public/assets/monolith.min-2a98723abd3caac25e806ca11caaef53eb1ecf3c85ab06cbdbefcab69a8cbbf2.css

I, [2020-04-16T03:55:42.181766 #30]  INFO -- : Writing /usr/src/app/public/assets/monolith.min-2a98723abd3caac25e806ca11caaef53eb1ecf3c85ab06cbdbefcab69a8cbbf2.css.gz

I, [2020-04-16T03:55:42.917320 #30]  INFO -- : Writing /usr/src/app/public/assets/bootstrap-select.min-26d1d44da4b2446ef05c95a949d58f0b0e25a3f222875304f7f078f38962f7ea.js

I, [2020-04-16T03:55:42.917559 #30]  INFO -- : Writing /usr/src/app/public/assets/bootstrap-select.min-26d1d44da4b2446ef05c95a949d58f0b0e25a3f222875304f7f078f38962f7ea.js.gz

I, [2020-04-16T03:55:43.413740 #30]  INFO -- : Writing /usr/src/app/public/assets/bootstrap-select.min-b9e80b575c8f077c684a0c7666b407b47b3bcfa8e9c07ca0d2b3f6c76a6a6b90.css

I, [2020-04-16T03:55:43.413969 #30]  INFO -- : Writing /usr/src/app/public/assets/bootstrap-select.min-b9e80b575c8f077c684a0c7666b407b47b3bcfa8e9c07ca0d2b3f6c76a6a6b90.css.gz

I, [2020-04-16T03:55:43.417437 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-brands-400-931d173390b901b84b133796a2e42e54b82a4d60fc7f0baa23e05742af9793e8.eot

I, [2020-04-16T03:55:43.417666 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-brands-400-931d173390b901b84b133796a2e42e54b82a4d60fc7f0baa23e05742af9793e8.eot.gz

I, [2020-04-16T03:55:43.421170 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-regular-400-da05e5ee7c75c965efb151a6e87ab5589b8023f246f698c1d14946414bc31c90.eot

I, [2020-04-16T03:55:43.421365 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-regular-400-da05e5ee7c75c965efb151a6e87ab5589b8023f246f698c1d14946414bc31c90.eot.gz

I, [2020-04-16T03:55:43.426315 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-solid-900-d5342ae679d7064d475403ce5fe05d80f1a0abe5881f729ee0e3272a9c355f3b.eot

I, [2020-04-16T03:55:43.426593 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-solid-900-d5342ae679d7064d475403ce5fe05d80f1a0abe5881f729ee0e3272a9c355f3b.eot.gz

I, [2020-04-16T03:55:43.433096 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-brands-400-85eee11562ca8330dd6e3e7b726309ab95110e062d72c759abc83f897b8ed074.svg

I, [2020-04-16T03:55:43.433813 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-brands-400-85eee11562ca8330dd6e3e7b726309ab95110e062d72c759abc83f897b8ed074.svg.gz

I, [2020-04-16T03:55:43.437581 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-regular-400-e14de0404bcbe28ac413bd4c992f552af250da30823e635ab9a7656e50e77bc8.svg

I, [2020-04-16T03:55:43.438039 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-regular-400-e14de0404bcbe28ac413bd4c992f552af250da30823e635ab9a7656e50e77bc8.svg.gz

I, [2020-04-16T03:55:43.443109 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-solid-900-4ee1b170ff51b7fda11acef551d1ef492c0ebc1aff8e5712d3e30fcbb835776d.svg

I, [2020-04-16T03:55:43.443964 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-solid-900-4ee1b170ff51b7fda11acef551d1ef492c0ebc1aff8e5712d3e30fcbb835776d.svg.gz

I, [2020-04-16T03:55:43.447489 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-brands-400-d7746d2966e30323266a9f7ea24be80940f7a0207a0b91dde1669f3b3bdecd33.ttf

I, [2020-04-16T03:55:43.447882 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-brands-400-d7746d2966e30323266a9f7ea24be80940f7a0207a0b91dde1669f3b3bdecd33.ttf.gz

I, [2020-04-16T03:55:43.450002 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-regular-400-4e2fc1d3828b93e7e943c8017a542b0ad00f6333d28748658bb0697de23fd52e.ttf

I, [2020-04-16T03:55:43.450236 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-regular-400-4e2fc1d3828b93e7e943c8017a542b0ad00f6333d28748658bb0697de23fd52e.ttf.gz

I, [2020-04-16T03:55:43.453326 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-solid-900-9313de7304bef452ff5ac93e0f9ca48c3971d2fbb502c3fa1e2c2ea1f91ad853.ttf

I, [2020-04-16T03:55:43.453898 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-solid-900-9313de7304bef452ff5ac93e0f9ca48c3971d2fbb502c3fa1e2c2ea1f91ad853.ttf.gz

I, [2020-04-16T03:55:43.457091 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-brands-400-ef7234f1e9d303d2e42a209c547c217b90afa49d60502d04f1b14c906efc02d1.woff

I, [2020-04-16T03:55:43.461762 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-regular-400-684157e40f7ee2429707a23d5b77d2c71c5d23f26a9d82839275ff984d13053b.woff

I, [2020-04-16T03:55:43.469225 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-solid-900-c1450cddfd98668e6e593e2d26f11b4c43faaccb5f033b0b50ea6f1ce7bf4b58.woff

I, [2020-04-16T03:55:43.474811 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-brands-400-1f49b8706547682e2c5ed6642a2f2dcbd287da458314b967c60d774aa7edb473.woff2

I, [2020-04-16T03:55:43.480658 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-regular-400-6a16c04229bc2b4da226eb97e68d94f49ba6437b7b5e16c14a101b21a29384e9.woff2

I, [2020-04-16T03:55:43.485570 #30]  INFO -- : Writing /usr/src/app/public/assets/font-awesome/fa-solid-900-cd398be1a91817126cef10224738e624358edf6f08043abad7e60c1aaeccc8d0.woff2

I, [2020-04-16T03:55:43.488973 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/OFL-8ce06420e0277f1b28f514473263688414965ffdc13c3de4f1f0547a6d45f10b.txt

I, [2020-04-16T03:55:43.489082 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/OFL-8ce06420e0277f1b28f514473263688414965ffdc13c3de4f1f0547a6d45f10b.txt.gz

I, [2020-04-16T03:55:43.493049 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-Bold-9cbab47276fc04c65ac78098e9a2069c55e26f21701b29092734ce4e830f80fb.ttf

I, [2020-04-16T03:55:43.493393 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-Bold-9cbab47276fc04c65ac78098e9a2069c55e26f21701b29092734ce4e830f80fb.ttf.gz

I, [2020-04-16T03:55:43.496928 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-BoldItalic-8d5dd2d79ea1b5ba53c711016e5dbb0b659f94a46a3f6aa3f6bfd04f3e6ffff6.ttf

I, [2020-04-16T03:55:43.497135 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-BoldItalic-8d5dd2d79ea1b5ba53c711016e5dbb0b659f94a46a3f6aa3f6bfd04f3e6ffff6.ttf.gz

I, [2020-04-16T03:55:43.500371 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-Italic-1b78bc1c8104348e13fcc043331926f818ce290556350b1a90a735fe038c73d4.ttf

I, [2020-04-16T03:55:43.500613 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-Italic-1b78bc1c8104348e13fcc043331926f818ce290556350b1a90a735fe038c73d4.ttf.gz

I, [2020-04-16T03:55:43.504796 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-Light-3eb3ad852d98c139c78064804524d0d2472b3efb872dc176b217fb57ae6a6f78.ttf

I, [2020-04-16T03:55:43.505098 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-Light-3eb3ad852d98c139c78064804524d0d2472b3efb872dc176b217fb57ae6a6f78.ttf.gz

I, [2020-04-16T03:55:43.509792 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-LightItalic-3d845629b0f9c122ba4ca398e766ade519062d9623e72404613a61dac9565b7c.ttf

I, [2020-04-16T03:55:43.510007 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-LightItalic-3d845629b0f9c122ba4ca398e766ade519062d9623e72404613a61dac9565b7c.ttf.gz

I, [2020-04-16T03:55:43.515894 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-Regular-c9868de61ff2bab0b5a3a6d01c4b76f299459f08c6ae2f2c0383b4f9f6bedbf3.ttf

I, [2020-04-16T03:55:43.516301 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-Regular-c9868de61ff2bab0b5a3a6d01c4b76f299459f08c6ae2f2c0383b4f9f6bedbf3.ttf.gz

I, [2020-04-16T03:55:43.521772 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-SemiBold-3ba5c382a7ee6a8831bdf90192addceabe6db4278a679e67fe7e9c0226b729cf.ttf

I, [2020-04-16T03:55:43.522081 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-SemiBold-3ba5c382a7ee6a8831bdf90192addceabe6db4278a679e67fe7e9c0226b729cf.ttf.gz

I, [2020-04-16T03:55:43.525633 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-SemiBoldItalic-ad51e3c788064fcfd2ba4662df5732df3b57788cf20c70c1f3e313a6ddec7f9b.ttf

I, [2020-04-16T03:55:43.525824 #30]  INFO -- : Writing /usr/src/app/public/assets/SourceSansPro/SourceSansPro-SemiBoldItalic-ad51e3c788064fcfd2ba4662df5732df3b57788cf20c70c1f3e313a6ddec7f9b.ttf.gz

I, [2020-04-16T03:55:43.536766 #30]  INFO -- : Writing /usr/src/app/public/assets/background-03437e13cc10ea689f7ac9751fb0adcb0647a48af5c0af47ed34ec15948f02a4.png

I, [2020-04-16T03:55:43.540546 #30]  INFO -- : Writing /usr/src/app/public/assets/bbb_logo-75f7f251cbcb96efaf115f7b0ae7413cf589bf92cca7acc487fb36b55e8eefda.png

I, [2020-04-16T03:55:43.542433 #30]  INFO -- : Writing /usr/src/app/public/assets/google-logo-4ac2ad99a3ff6d181822fcf94b78b1cbe473ccef3d5e1924a21521b31b762f7e.png

I, [2020-04-16T03:55:43.548622 #30]  INFO -- : Writing /usr/src/app/public/assets/landing/bbb-9f937740e56ec1efe62b55750e6f9e889ba8ba4d31ad466150dbdf0cc6c7638b.png

I, [2020-04-16T03:55:43.550946 #30]  INFO -- : Writing /usr/src/app/public/assets/landing/mobile-43e3539134ba531b30159d09a1e5d93ef601b8e1d10e1d06d0f9501d3220b5be.png

I, [2020-04-16T03:55:43.552961 #30]  INFO -- : Writing /usr/src/app/public/assets/landing/world-db81c084fd0f6b2a0d28ee482b6dca6d90a1771a2c436c6e591d3a3cd639ba10.png

I, [2020-04-16T03:55:43.555516 #30]  INFO -- : Writing /usr/src/app/public/assets/ldap-logo-640cfe5796ea8801aa0183dfd5446884b820c5256e991350cacec7f24457dc3a.png

I, [2020-04-16T03:55:43.557150 #30]  INFO -- : Writing /usr/src/app/public/assets/logo_with_text-92efcd53c4fd5da57bb688a5529aedb070114bc55902d45511386def234874fd.png

I, [2020-04-16T03:55:43.559222 #30]  INFO -- : Writing /usr/src/app/public/assets/office365-logo-02ff0eb61fa4d08b4c99ebf11eb421c41d8ec2f1c66a4a1f480762cad7834b26.jpg

I, [2020-04-16T03:55:43.561307 #30]  INFO -- : Writing /usr/src/app/public/assets/placeholder-user-ab6c04768c4e7f748d88e4028e10ed77423767fd1c9a1d8d59005191134c3df8.jpg

I, [2020-04-16T03:55:43.563793 #30]  INFO -- : Writing /usr/src/app/public/assets/twitter-logo-1b7eebbb6441be6d6ecb92539fa4a044247850c29e784bea9a298415d0414a23.png

I, [2020-04-16T03:55:43.565676 #30]  INFO -- : Writing /usr/src/app/public/assets/windows-logo-60621adc8d1d538d4269922ebe645d540d0591f190701cf2704143458965b928.png

I, [2020-04-16T03:55:52.549322 #30]  INFO -- : Writing /usr/src/app/public/assets/application-bc174f861bdbd1bc3dbe295f397672c8a0dedff7e0376ea086057b17875ee781.js

I, [2020-04-16T03:55:52.549522 #30]  INFO -- : Writing /usr/src/app/public/assets/application-bc174f861bdbd1bc3dbe295f397672c8a0dedff7e0376ea086057b17875ee781.js.gz

autoprefixer: /usr/src/app/app/assets/stylesheets/application.scss:13187:3: Replace text-decoration-skip: ink to text-decoration-skip-ink: auto, because spec had been changed

I, [2020-04-16T03:55:54.410608 #30]  INFO -- : Writing /usr/src/app/public/assets/application-996333f5f97ef5e39521e0b7457a6340ba7f82ecf374b2943be363b2ca082a80.css

I, [2020-04-16T03:55:54.410847 #30]  INFO -- : Writing /usr/src/app/public/assets/application-996333f5f97ef5e39521e0b7457a6340ba7f82ecf374b2943be363b2ca082a80.css.gz

Puma starting in single mode...

* Version 3.12.4 (ruby 2.5.1-p57), codename: Llamas in Pajamas

* Min threads: 5, max threads: 5

* Environment: production

* Listening on tcp://0.0.0.0:80

Use Ctrl-C to stop

[Vishwadeep Kapoor]

can you post the logs of 

sudo bbb-conf --check

[Dr.D]

I am just and old sysadmin, what when I see. " No space left on device "  What do you think I do.. 

I go try to find out what it taking up the space... 

sudo df    

look at the space....

sudo docker images 

I found docker taking up lots of space with old images before.....

Don 

[Barry Black]

I fixed the issue. I had to reinstall bbb. 

[Barry Black]

I expanded my EBS volume on AWS to solve the no space issue