Record button disappeared from meeting

[Christos Rodosthenous]

Hello,

I just came across a strange bug (probably). In a meeting the moderator joins through the moodle integration and the recording button is not present. That same meeting was used many times before and the recording button was working just fine.

The same bug also occurred on a server with only greenlight.

Anyone faced a similar issue or know where to look? This is something that appears only on some occasions and it is difficult to reproduce it unless I get a report from a user. I am also able to verify this, as when I log into the meeting with moderator privileges I cannot find the record button.

I am using BBB 2.2

Thanx.

[DistanceLearning.cloud]

start the meeting in moodle.

then  cat /var/log/nginx/bigbluebutton.access.log | grep 'api/create'

do you see the record=true on the api call from moodle?

is this is false or not passed.  the button will not show.

Also make sure the user is coming in as a moderator/teacher.    since viewers/students won;t see.

Its possible in moodle for a teacher to login as another role.  that would cuase as well.

regards,

Stephen

[Odejinmi Samuel]

Hi,

The record button is not showing because "record=true is not passed in the API. Kindly check through to make the correction where needed.

To make recording appear on default, edit  /usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties and make it looks below

# Disable recording by default.
#   true - don't record even if record param in the api call is set to record
#   false - when record param is passed from api, override this default
disableRecordingDefault=false

# Start recording when first user joins the meeting.
# For backward compatibility with 0.81 where whole meeting
# is recorded.
autoStartRecording=false

# Allow the user to start/stop recording.
allowStartStopRecording=true

Make sure a person comes in as moderator else set the autostart recording parameter to true, for auto-starting recording on meeting/class start by anyone.

Hope this helps.

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[Christos Rodosthenous]

Thank you both. I will give it a try.

CR

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[Gerges Bernaba]

DistanceLearning.cloud

The record button does not appear on the meeting screen and i can't start recording how can i enable it to appear on the meeting screen??
when i wrote this ( cat /var/log/nginx/bigbluebutton.access.log | grep 'api/create'    )
the record - false (because i pass it as false to make the MODERATOR control it start or stop the record but no button shown how can i fix this)

[Fred Dixon]

Hi Gerges,

> The record button does not appear on the meeting screen and i can't start recording how can i enable it to appear on the meeting screen??

You're not sharing enough information for others in the community to reproduce your issue and help.   

What version of BigBlueButton are you using? What version of the BigBlueButton plugin for Moodle are you using?  Has this happened before?  etc/

Before your post, check out

  https://docs.bigbluebutton.org/support/getting-help.html

You want to avoid posting something like "X does not work," and wait for others to try to extract the basic information before they can meaningfully help you.

Regards,.. Fred

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[sd...@207me.com]

Your main question.

 

“when i wrote this ( cat /var/log/nginx/bigbluebutton.access.log | grep 'api/create'    )
the record - false (because i pass it as false to make the MODERATOR control it start or stop the record but no button shown how can i fix this)”

 

This is the wrong assumption,   set to record=true the button will appear,  teacher can start and stop.

 

If its set to false, no way to record.

 

There are other recording params to auto start recording,  but record=true must always be set.

https://docs.bigbluebutton.org/dev/api.html#create

 

regards,

Stephen

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