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Nicolás López
Mar 25, 2020, 10:26:22 PM3/25/20
to BigBlueButton-dev
Hi All! Some days ago I installed BBB + Greenlight by using the bbb-install.sh , everything went perfect, made some customizations, no issues at all. Today I had to move everything to another server, then I made a fresh install and copied some config files from the first server. Everything works fine on the new server EXCEPT the shared notes pad. It's just missing in the conference screen (see screenshot).
So far I checked /usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml , and I have:
note:
enabled: true
If I open the URL of the pad, it exists.
bbb-conf --status shows everything up and running:
root@svp-02596:~/greenlight# bbb-conf --status
nginx —————————————————► [✔ - active]
freeswitch ————————————► [✔ - active]
redis-server ——————————► [✔ - active]
bbb-apps-akka —————————► [✔ - active]
bbb-transcode-akka ————► [✔ - active]
bbb-fsesl-akka ————————► [✔ - active]
red5 ——————————————————► [✔ - active]
tomcat7 ———————————————► [✔ - active]
mongod ————————————————► [✔ - active]
bbb-html5 —————————————► [✔ - active]
bbb-webrtc-sfu ————————► [✔ - active]
kurento-media-server ——► [✔ - active]
etherpad ——————————————► [✔ - active]
bbb-web ———————————————► [✔ - active]
Any ideas on how to find the cause of this behavior?
sd...@distancelearning.cloud
Mar 25, 2020, 11:02:25 PM3/25/20
to bigblueb...@googlegroups.com
When you install notes (etherpad), it creates an api an session key… the html5 settings.yml has this key.
If you copy over a settings.yml from another server, it has a different key and he client cant connect.
Look in etherpad conf for api key, and add that to settings and it will work.
Been there, done that. Not sure if bbb-conf can detect this.. but manually editing works.
Regards,
Stephen
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Nicolás López
Mar 26, 2020, 8:45:08 AM3/26/20
to BigBlueButton-dev
Hi Stephen,
thanks a lot for your help! You are righ, the issue was the api key. Now it's working properly.
BR,
NIco
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Barry Black
May 4, 2020, 3:36:15 AM5/4/20
to BigBlueButton-dev
Hi,
I'm having the same issue.
Could you tell me where the api key is in settings.yml?
And where is etherpad conf?
public:
app:
mobileFontSize: 16px
desktopFontSize: 13px
audioChatNotification: false
autoJoin: true
listenOnlyMode: false
forceListenOnly: false
skipCheck: true
clientTitle: AppName
appName: AppName
bbbServerVersion: 2.2-dev
copyright: "©2020 App Name ."
html5ClientBuild: HTML5_CLIENT_VERSION
helpLink: App Link
lockOnJoin: true
cdn: ""
basename: "/html5client"
askForFeedbackOnLogout: true
allowUserLookup: false
enableNetworkInformation: false
enableLimitOfViewersInWebcam: false
enableMultipleCameras: false
enableTalkingIndicator: true
viewersInWebcam: 8
ipv4FallbackDomain: ""
allowLogout: true
allowFullscreen: true
defaultSettings:
application:
animations: true
chatAudioAlerts: false
chatPushAlerts: false
userJoinAudioAlerts: false
userJoinPushAlerts: false
raiseHandAudioAlerts: false
raiseHandPushAlerts: false
fallbackLocale: en
overrideLocale: null
audio:
inputDeviceId: undefined
outputDeviceId: undefined
dataSaving:
viewParticipantsWebcams: true
viewScreenshare: true
shortcuts:
openOptions:
accesskey: O
descId: openOptions
toggleUserList:
accesskey: U
descId: toggleUserList
toggleMute:
accesskey: M
descId: toggleMute
joinAudio:
accesskey: J
descId: joinAudio
leaveAudio:
accesskey: L
descId: leaveAudio
togglePublicChat:
accesskey: P
descId: togglePublicChat
hidePrivateChat:
accesskey: H
descId: hidePrivateChat
closePrivateChat:
accesskey: G
descId: closePrivateChat
openActions:
accesskey: A
descId: openActions
openStatus:
accesskey: S
descId: openStatus
branding:
displayBrandingArea: false
connectionTimeout: 60000
showHelpButton: true
effectiveConnection:
- critical
- danger
- warning
externalVideoPlayer:
enabled: true
networkMonitoring:
enableNetworkMonitoring: false
packetLostThreshold: 10
kurento:
wsUrl: wss://xxx.xxx.xxx/bbb-webrtc-sfu
chromeDefaultExtensionKey: akgoaoikmbmhcopjgakkcepdgdgkjfbc
chromeDefaultExtensionLink: https://chrome.google.com/webstore/detail/bigbluebutton-screenshare/akgoaoikmbmhcopjgakkcepdgdgkjfbc
chromeExtensionKey: KEY
chromeExtensionLink: LINK
chromeScreenshareSources:
- window
- screen
firefoxScreenshareSource: window
cameraProfiles:
- id: low
name: Low quality
default: false
bitrate: 100
- id: medium
name: Medium quality
default: true
bitrate: 200
- id: high
name: High quality
default: false
bitrate: 500
- id: hd
name: High definition
default: false
bitrate: 800
enableScreensharing: true
enableVideo: true
enableVideoMenu: true
enableListenOnly: true
autoShareWebcam: false
skipVideoPreview: false
pingPong:
clearUsersInSeconds: 180
pongTimeInSeconds: 15
allowOutsideCommands:
toggleRecording: false
toggleSelfVoice: false
poll:
enabled: true
max_custom: 5
captions:
enabled: true
enableDictation: false
backgroundColor: "#000000"
fontColor: "#FFFFFF"
fontFamily: Calibri
fontSize: 24px
takeOwnership: true
lines: 2
time: 5000
chat:
enabled: true
min_message_length: 1
max_message_length: 5000
grouping_messages_window: 10000
type_system: SYSTEM_MESSAGE
type_public: PUBLIC_ACCESS
type_private: PRIVATE_ACCESS
system_userid: SYSTEM_MESSAGE
system_username: SYSTEM_MESSAGE
public_id: public
public_group_id: MAIN-PUBLIC-GROUP-CHAT
public_userid: public_chat_userid
public_username: public_chat_username
storage_key: UNREAD_CHATS
system_messages_keys:
chat_clear: PUBLIC_CHAT_CLEAR
typingIndicator:
enabled: true
note:
enabled: false
url: ETHERPAD_HOST
config:
showLineNumbers: false
showChat: false
noColors: true
showControls: true
rtl: false
layout:
autoSwapLayout: false
hidePresentation: false
webcamsDefaultPlacement: "top"
media:
stunTurnServersFetchAddress: "/bigbluebutton/api/stuns"
mediaTag: "#remote-media"
callTransferTimeout: 5000
callHangupTimeout: 2000
callHangupMaximumRetries: 10
echoTestNumber: '9196'
relayOnlyOnReconnect: false
presentation:
allowDownloadable: true
defaultPresentationFile: default.pdf
panZoomThrottle: 32
uploadEndpoint: "/bigbluebutton/presentation/upload"
uploadSizeMin: 0
uploadSizeMax: 50000000
uploadValidMimeTypes:
- extension: .pdf
mime: application/pdf
- extension: .doc
mime: application/msword
- extension: .docx
mime: application/vnd.openxmlformats-officedocument.wordprocessingml.document
- extension: .xls
mime: application/vnd.ms-excel
- extension: .xlsx
mime: application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
- extension: .ppt
mime: application/vnd.ms-powerpoint
- extension: .pptx
mime: application/vnd.openxmlformats-officedocument.presentationml.presentation
- extension: .txt
mime: text/plain
- extension: .rtf
mime: application/rtf
- extension: .odt
mime: application/vnd.oasis.opendocument.text
- extension: .ods
mime: application/vnd.oasis.opendocument.spreadsheet
- extension: .odp
mime: application/vnd.oasis.opendocument.presentation
- extension: .odg
mime: application/vnd.oasis.opendocument.graphics
- extension: .odc
mime: application/vnd.oasis.opendocument.chart
- extension: .odi
mime: application/vnd.oasis.opendocument.image
- extension: .jpg
mime: image/jpeg
- extension: .jpeg
mime: image/jpeg
- extension: .png
mime: image/png
user:
role_moderator: MODERATOR
role_viewer: VIEWER
whiteboard:
annotations:
status:
start: DRAW_START
update: DRAW_UPDATE
end: DRAW_END
toolbar:
multiUserPenOnly: false
colors:
- label: black
value: "#000000"
- label: white
value: "#ffffff"f
- label: red
value: "#ff0000"
- label: orange
value: "#ff8800"
- label: eletricLime
value: "#ccff00"
- label: Lime
value: "#00ff00"
- label: Cyan
value: "#00ffff"
- label: dodgerBlue
value: "#0088ff"
- label: blue
value: "#0000ff"
- label: violet
value: "#8800ff"
- label: magenta
value: "#ff00ff"
- label: silver
value: "#c0c0c0"
thickness:
- value: 14
- value: 12
- value: 10
- value: 8
- value: 6
- value: 4
- value: 2
- value: 1
font_sizes:
- value: 36
- value: 32
- value: 28
- value: 24
- value: 20
- value: 16
tools:
- icon: text_tool
value: text
- icon: line_tool
value: line
- icon: circle_tool
value: ellipse
- icon: triangle_tool
value: triangle
- icon: rectangle_tool
value: rectangle
- icon: pen_tool
value: pencil
- icon: hand
value: hand
presenterTools:
- text
- line
- ellipse
- triangle
- rectangle
- pencil
- hand
multiUserTools:
- text
- line
- ellipse
- triangle
- rectangle
- pencil
- hand
clientLog:
server: { enabled: true, level: info }
console: { enabled: true, level: debug }
external: { enabled: false, level: info, url: https://LOG_HOST/html5Log, method: POST, throttleInterval: 400, flushOnClose: true, logTag: "" }
private:
app:
host: 127.0.0.1
port: 3000
localesUrl: /locales
pencilChunkLength: 100
loadSlidesFromHttpAlways: false
etherpad:
apikey: ETHERPAD_APIKEY
version: 1.2.13
host: 127.0.0.1
port: 9001
redis:
host: 127.0.0.1
port: '6379'
timeout: 5000
password: null
debug: false
channels:
toAkkaApps: to-akka-apps-redis-channel
toThirdParty: to-third-party-redis-channel
subscribeTo:
- to-html5-redis-channel
- from-akka-apps-*
- from-third-party-redis-channel
- from-etherpad-redis-channel
async:
- from-akka-apps-wb-redis-channel
ignored:
- CheckAlivePongSysMsg
- DoLatencyTracerMsg
serverLog:
level: info
streamerLog: false
memoryMonitoring:
stat:
enabled: false
leak:
enabled: false
heapdump:
enabled: false
minBrowserVersions:
- browser: chrome
version: 72
- browser: chromeMobileIOS
version: Infinity
- browser: firefox
version: 63
- browser: firefoxMobile
version: 68
- browser: edge
version: 79
- browser: ie
version: Infinity
- browser: safari
version: [12, 1]
- browser: mobileSafari
version: [12, 1]
- browser: opera
version: 50
- browser: electron
version: [0, 36]
- browser: YandexBrowser
version: 19
Barry Black
May 4, 2020, 1:37:43 PM5/4/20
to BigBlueButton-dev
Solved it. Take a look at: https://github.com/bigbluebutton/bigbluebutton/issues/9027#issue-597508647
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