Where are the log files located?

4,447 views
Skip to first unread message

William Karavites

unread,
Sep 28, 2012, 3:07:32 PM9/28/12
to bigblueb...@googlegroups.com
I am trying to find the log files for BBB, specifically for the file upload/conversion process.

I have already tried looking in the following directories and files:

  • root@bigbluebutton:/var/log/bigbluebutton# tail -f bbb-web.log
  • /var/www/bigbluebutton/

The problem I am having is that people are trying to upload files during a meeting and either:
My usual SOP for problems like this would be to look at the logs and see if something is happening...but....that's hard if I can't find the logs. Any idea of where they would be or fixes?

Fred Dixon

unread,
Sep 28, 2012, 3:24:36 PM9/28/12
to bigblueb...@googlegroups.com
Hi William,

See


This also lists the log files for BigBlueButton 0.80.

If your getting an upload error, try the following:

1.  Upload the document to  http://demo.bigbluebutton.org/ to see if you get the same error.

2.  Check that your server hard disk isn't at 100%

3.  The log file to check is

  /var/log/bigbluebutton/bbb-web.log

We have a bug report for an error converting .pptx documents, see


but conversion of .pdf documents should always work.  Let us know the results of 1, 2, and 3 and we'll help narrow down the problem.


Regards,... Fred
-- 
BigBlueButton Developer
BigBlueButton on twitter: @bigbluebutton



--
You received this message because you are subscribed to the Google Groups "BigBlueButton-dev" group.
To view this discussion on the web visit https://groups.google.com/d/msg/bigbluebutton-dev/-/S--pOzBHqWkJ.
To post to this group, send email to bigblueb...@googlegroups.com.
To unsubscribe from this group, send email to bigbluebutton-...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/bigbluebutton-dev?hl=en.





Girish Kumar Gupta

unread,
Nov 6, 2019, 12:44:33 AM11/6/19
to BigBlueButton-dev
To unsubscribe from this group, send email to bigblueb...@googlegroups.com.

Fred Dixon

unread,
Nov 6, 2019, 7:19:10 AM11/6/19
to BigBlueButton-dev
Hi Girish,

> Now new documentation has moved to ...

Thanks for pointing this out -- I had inadvertently used an older link from a search results.

Regards,... Fred

To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/737f5020-9057-46f7-a72d-a76df22855c3%40googlegroups.com.


--
BigBlueButton Developer

Like BigBlueButton?  Tweet us at @bigbluebutton

Chad Pilkey

unread,
Nov 6, 2019, 11:50:26 AM11/6/19
to BigBlueButton-dev
This is also a resurrected post from 2012 when the link was accurate. Grish, please don't resurrect long dead threads.
To unsubscribe from this group and stop receiving emails from it, send an email to bigblueb...@googlegroups.com.

Fred Dixon

unread,
Nov 6, 2019, 1:45:42 PM11/6/19
to BigBlueButton-dev
LOL,

I was wondering the post had such an old link ... that post was from 2012!

The official documentation is at


If you try to follow any old links, you'll get a message giving you the URL to the above docs.

image.png

Regards,... Fred



To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/bigbluebutton-dev/9528f9f8-bb43-44cd-8716-93394afb8877%40googlegroups.com.
Reply all
Reply to author
Forward
0 new messages