Problems with recordings

[Kostiantyn Herasymenko]

Hello!

I have installed BBB. I have moved recordings from old BBB server (2.2.18) with rsync, apply chown, chmod and bbb-conf --setip. 

I have an issue: some recording play very good, but  some recordings with error 404.

Please HELP me migrate old recordings to a new server.

URL for record with 404 error:

https://bbb.edu-cisco.org/playback/presentation/2.3/ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477?meetingId=ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477

but record is present:

bbb:~# ls -l /var/bigbluebutton/published/presentation/ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477
total 88
drwxr-xr-x 2 bigbluebutton bigbluebutton  4096 Oct  3 08:48 audio
-rw-r--r-- 1 bigbluebutton bigbluebutton     2 Oct  3 08:48 captions.json
-rw-r--r-- 1 bigbluebutton bigbluebutton 37860 Oct  3 08:48 cursor.xml
drwxr-xr-x 2 bigbluebutton bigbluebutton  4096 Oct  3 08:48 deskshare
-rw-r--r-- 1 bigbluebutton bigbluebutton   163 Oct  3 08:48 deskshare.xml
-rw-r--r-- 1 bigbluebutton bigbluebutton  2491 Oct  5 11:25 metadata.xml
-rw-r--r-- 1 bigbluebutton bigbluebutton   318 Oct  3 08:48 panzooms.xml
drwxr-xr-x 4 bigbluebutton bigbluebutton  4096 Oct  3 08:48 presentation
-rw-r--r-- 1 bigbluebutton bigbluebutton   139 Oct  3 08:48 presentation_text.json
-rw-r--r-- 1 bigbluebutton bigbluebutton  3886 Oct  3 08:48 shapes.svg
-rw-r--r-- 1 bigbluebutton bigbluebutton  9861 Oct  3 08:48 slides_new.xml

Error in nginx log:

2021/10/05 12:45:30 [error] 28972#28972: *313 open() "/var/bigbluebutton/published/presentation/ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477/video/webcams.webm" failed (2: No such file or directory), client: 176.38.167.48, server: bbb.edu-cisco.org, request: "HEAD /presentation/ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477/video/webcams.webm HTTP/2.0", host: "bbb.edu-cisco.org", referrer: "https://bbb.edu-cisco.org/playback/presentation/2.3/ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477?meetingId=ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477"

There is no video folder. There are deskdhare:

ls -l /var/bigbluebutton/published/presentation/ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477/deskshare
total 115592
-rw-r--r-- 1 bigbluebutton bigbluebutton 118363816 Oct  3 08:48 deskshare.webm

Please HELP me migrate old recordings to a new server.

Regards, Kostiantyn.

[sd...@distancelearning.cloud]

https://bbb.edu-cisco.org/presentation/ce4f66035464fd862c312fb09dd59c45f24c1afb-1590911068477/metadata.xml

 

your files are there, the issue if you look at the recording link in metadata.xml its trying to load the 2.0 player.  And nginx rules redirect this so not found.

 

There was an issue for this,  not sure it has been resolved yet.

 

Basically nginx needs to allow both players to server content,  so older 2.0 recordings play with old player. 2.3 play with new.

 

I think the new player should play the old one, but not sure.

 

Maybe someone that has implemented mixed recordings already in 2.3 can comment on a solution.

 

Regards,

Stephen

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[Kostiantyn Herasymenko]

Hello!

Anybody know how to enable player version 2 for old recordings ?

Please help me, our students will kill me if recordings are broken.

Regards, Kostiantyn.

вт, 5 жовт. 2021 о 14:09 <sd...@distancelearning.cloud> пише:

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[Kostiantyn Herasymenko]

Hello!

There are information about this issue: https://github.com/bigbluebutton/bbb-playback/issues/112

Quick fix: renaming "audio/audio.webm" to "video/webcams.webm" would also work. I have about ~ 6000 recordings. Thera are some recordings with a video webcam and some without, this method is not good for me.

How to fix a new player or enable player version 2 ?

Regards, Kostiantyn/

вт, 5 жовт. 2021 о 14:23 Kostiantyn Herasymenko <k...@herasymenko.com> пише:

[sd...@distancelearning.cloud]

https://github.com/bigbluebutton/bbb-playback/commit/7998d632d0986393dc618304ba86661da21eeae7

 

So looks like a potential fix was merged to solve older audio only meetings in playback.  Its marked as experimental.

 

You could checkout this branch of player and build it to see if it fixes the issue.

 

Not sure what the plans are for it to land into 2.3 or 2.4 builds.

 

Here is the repo link https://github.com/bigbluebutton/bbb-playback

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[Kostiantyn Herasymenko]

how to fix 404 error with bigbluebutton recordings version 2: enable player version 2:

1. sudo vim /etc/bigbluebutton/nginx/presentation.nginx

2. Comment lines with #:

        location /playback/presentation/2.0/playback.html {
                return 301 /playback/presentation/2.3/$arg_meetingId?$query_string;
        }

3. sudo systemctl reload nginx

Topic are closed.

Regards, Kostiantyn.

вт, 5 жовт. 2021 о 15:16 <sd...@distancelearning.cloud> пише:

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