BigBlueButton 2.5.4: recording processing does NOT work…?

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Re. Mu.

unread,
Aug 4, 2022, 6:09:20 AM8/4/22
to BigBlueButton-dev
hi.
it seems there's something wrong/broken with recording process on bbb-2.5.4 (at least).

some details:
fresh new ubuntu 20.04 server.
fresh new BigBlueButton 2.5.4
installed by
# wget -qO- https://ubuntu.bigbluebutton.org/bbb-install-2.5.sh | bash -s -- -v focal-250 -s xx.xx.xx -e x...@xxx.xx  -g

 recordings copied from old bbb-2.4
# cp -p -R /data-rest/var/bigbluebutton/published/* /var/bigbluebutton/published/
# cp -p -R /data-rest/var/bigbluebutton/unpublished/* /var/bigbluebutton/unpublished/
# cp -p -R /data-rest/var/bigbluebutton/recording/raw/* /var/bigbluebutton/recording/raw/
# chown -R bigbluebutton:bigbluebutton /var/bigbluebutton/published
# chown -R bigbluebutton:bigbluebutton /var/bigbluebutton/unpublished
# chown -R bigbluebutton:bigbluebutton /var/bigbluebutton/recording/raw

all's well.
system working like a charm.

now, recipe:
reboot the system
# sudo shutdown -r now



$ sudo bbb-record --watch

results:
-
NEXT LEFT LAST PASSED UNIT ACTIVATES

0 timers listed.
--
● bbb-rap-starter.service - BigBlueButton recording processing starter
     Loaded: loaded (/lib/systemd/system/bbb-rap-starter.service; disabled; vendor preset: enabled)
     Active: inactive (dead)

● bbb-rap-resque-worker.service - BigBlueButton resque worker for recordings
     Loaded: loaded (/lib/systemd/system/bbb-rap-resque-worker.service; disabled; vendor preset: enabled)
     Active: inactive (dead)
--
in fact, recording does NOT work (i mean: presentations are NOT published)

try:
$ sudo bbb-conf --restart



$ sudo bbb-record --watch

results:
--
NEXT LEFT LAST PASSED UNIT ACTIVATES

0 timers listed.
--
● bbb-rap-starter.service - BigBlueButton recording processing starter
     Loaded: loaded (/lib/systemd/system/bbb-rap-starter.service; disabled; vendor preset: enabled)
     Active: active (running) since Thu 2022-08-04 09:30:36 UTC; 57s ago
   Main PID: 8143 (rap-starter.rb)
      Tasks: 1 (limit: 9103)
     Memory: 38.5M
     CGroup: /bbb_record_core.slice/bbb-rap-starter.service
             └─8143 /usr/bin/ruby /usr/local/bigbluebutton/core/scripts/rap-starter.rb
###### systemd[1]: Started BigBlueButton recording processing starter.
###### bbb-rap[8143]: Setting up inotify watch on /var/bigbluebutton/recording/status/ended
###### bbb-rap[8143]: Setting up inotify watch on /var/bigbluebutton/recording/status/archived
###### bbb-rap[8143]: Setting up inotify watch on /var/bigbluebutton/recording/status/recorded
###### bbb-rap[8143]: Waiting for new recordings...

now recording DOES work (i mean: presentations ARE published, even the ones previously ignored)
--------
try:
reboot (again) the system



same as above.
i need to execute bbb-conf --restart to get recording working again

also in my system those files didn't exist.
i.e.:
touch /var/log/bigbluebutton/bbb-rap-worker.log
touch /var/log/bigbluebutton/post_process.log
touch /var/log/bigbluebutton/bbb-recording-cleanup.log
touch /var/log/bigbluebutton/sanity.log
chown  bigbluebutton:bigbluebutton /var/log/bigbluebutton/bbb-rap-worker.log
chown  bigbluebutton:bigbluebutton /var/log/bigbluebutton/post_process.log
chown  bigbluebutton:bigbluebutton /var/log/bigbluebutton/bbb-recording-cleanup.log
chown  bigbluebutton:bigbluebutton /var/log/bigbluebutton/sanity.log

it SEEMS to work.
but, after every system reboot, recording goes down again and i need to restart bbb to get it working again.

any ideas?

TIA

-
p.s.: bigBlueButton is ANYWAY a wonderful, inestimable, great piece of software. and i love it :-)

Sakis

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Aug 22, 2022, 3:14:33 PM8/22/22
to BigBlueButton-dev
indeed, I think there is a problem-bug.

I had published this a month ago and I think we have the same problem. I haven't updated to 2.5.4 yet. I 'll do it soon.
Since then I have lost a couple of recordings. Today I performed a reboot because last week's recordings (~10. once per day) haven't appeared. There are not even raw data. 
Fortunately, after reboot, the process has begun and I am waiting to see if all my recordings will appear.
Ιt's weird that no one else has mentioned it.

Did you manage to find a solution?

Jean Pluzo

unread,
Aug 23, 2022, 3:55:49 AM8/23/22
to BigBlueButton-dev
Hi,

there was a bug, but to my knowledge, it has been fixed.
If you're still having problems after each reboot:
- The bbb-rap-starter.service and bbb-rap-resque-worker.service seem to be disabled.
- Do a systemctl enable bbb-rap-starter.service and systemctl enable bbb-rap-resque-worker.service (this will enable the systemd units and will persist after a reboot).
- Reboot or do systemctl start bbb-rap-starter.service and systemctl start bbb-rap-resque-worker.service

Regards,

J.

Flavio Vega

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Aug 23, 2022, 10:43:51 AM8/23/22
to bigblueb...@googlegroups.com
Same issue with 2.6.0-alpha.2

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