Exceptfor the fact that something clearly WAS changed as I cannot change my password to a new one now, and I have a little annotation in Battle-net stating that my password WAS changed on July 27th and I recieved NO email on it. Whether these two issues are related are irrelevant. Something is fouling up.
Because of that, I was not able to buy the name-change. Next step I took was, I immediately went to check via the account page. It showed my Password was changed July 27th. Again I have to stress that this was not authorized.
I then checked my email. I received no email from Blizzard of this development. I immediately went to change my password, but every time I put my original older password in, as it is a necessary part of changing passwords, I am unable to do so because for some reason the password was changed and I do not have it. I do however have a mobile authenticator.
1.) I just fired off a support ticket to Blizzard. My cell-phone immediately alerted me to that, which is a good thing. Let it be known by any GM who reads this that the phone number that was active as of today on my account is the only one that should have any access to this account.
Changing the password for your Battle Net account is an essential step for security, especially if you have been using the same password for a long time. Here is a step-by-step guide to show you how to change your password:
Q. What is Battle Net?
A. Battle Net is an online gaming platform created by Blizzard Entertainment. It allows players access to a variety of games, voice and text chat options, and more.
Q: What are password restrictions and why are they important?
A: Password restrictions refer to the specific criteria that a password must meet in order to be considered secure. These criteria often include minimum character combinations, such as numbers, special characters, and uppercase letters. Password restrictions are important because they help to ensure that passwords are difficult for hackers to guess or crack, thus enhancing overall security.
Q: How can a password manager help improve security?
A: A password manager is a tool that helps users securely store and manage their passwords for various online accounts. By using a password manager, users can generate strong, unique passwords for each account, which helps to prevent password reuse and enhance security. Additionally, password managers often include features such as secure password sharing and automatic password changing, further strengthening security measures.
Q: What is a password reset email and how does it work?
A: A password reset email is a communication sent to a user who has requested to reset their password for a particular account. The email typically contains a link or instructions for the user to create a new password. Password reset emails are a common security measure used by websites and online services to verify the identity of the user requesting the password change and ensure that unauthorized individuals cannot gain access to the account.
Q: How can customer support logs help with password security?
A: Customer support logs can serve as a valuable tool for identifying and resolving security concerns related to passwords. By reviewing customer support logs, companies can track and identify security gaps or breaches that may have occurred, allowing them to take proactive measures to enhance security measures and protect user data.
Q: What is a master password and why is it important?
A: A master password is a single, strong password that is used to access a password manager application or service. The master password is crucial because it serves as the key to unlocking all other stored passwords within the password manager. It is essential to choose a strong and unique master password to ensure the security of all other passwords stored within the manager.
Q: How can self-service password reset websites enhance security?
A: Self-service password reset websites allow users to reset their passwords independently, without the need for manual intervention from customer support. This can help to streamline the password reset process and reduce the risk of human error or security vulnerabilities associated with manual password resets. Additionally, self-service password reset websites often include security features such as multi-factor authentication to further enhance security measures.
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However, you can use keyboard macros or macro/hotkey programs to enter it for you. People (including myself) have been using scripts to automatically launch, enter passwords, and log into various Blizzard games. This is NOT a violation of Blizzard's terms of use, because it does not affect the actual game.
To be more exact, follow the one action, one keystroke rule. Which means that any character action or UI input must be the immediate result of a human pressing a key. So while I can have a single key macro to press multiple hotkeys simultaneously, it would be illegal to make it so that when I press a button, keystrokes would be sent to the game client 5 seconds later. Any sort of "wait" action in your macros are against the ToU. As a multiboxer, I can personally affirm that it is fine to have me press '1' on my keyboard and have all 5 of my shamans cast lightning bolt. It's not fine for me to have a macro that sends 'D' (unload) on a Nydus network every 20 seconds for remote Drone mining.
Blizzard specifically disabled this ability, by removing all ability to change the login screens. They did this in part to prevent spyware/viruses from editing them (to steal your password), and in part because many people play Blizzard games on shared computers in cyber-cafes, where saved passwords could lead to all sorts of mischief.
This is now possible using the Battle.net app. This is available to Battle.net account holders in most regions. You can download the app by logging into your account on
battle.net, selecting "Games & Codes" and then "Download Game Clients".
From the app, you can select StarCraft II from the left hand side, choose the region and click "Play". This is assuming you have the game installed, if not you'll have to install it first, which can be done using the app. Or if the game is installed, but the launcher hasn't recognized it, you can tell it the path.
Blizzard Entertainment, a popular online game company in Hong Kong had issued a notice on the official website. Their security team discovered unauthorized and illegal access to Blizzard's internal network. According to their information, there is not yet any evidence that financial information (such as credit card, billing address, real name etc) was compromised.
The security team found unauthorized accesses to the e-mail address of global users and the answer to the personal security question, and information relating to mobile and dial-in authenticators for the players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia).
Although they believe this information is not enough to allow anyone to log in the Battle.net account, they recommend the players of the North American servers to change their password, and to change their secret questions and answers, as well as update their authenticator software.
Blizzard Entertainment have multiple popular online games in Hong Kong, including Diablo, World of WarCraft, StarCraft etc. Some of the games are also using the affected North American servers. We recommend users to change the password in accordance with the recommendations of the gaming company.
In addition, criminals may take this opportunity to issue a large number of phishing e-mail to steal the user login information. As Blizzard Entertainment said that they will never ask the user's password by email, users shall bear in mind that this tip.
The time has come to migrate your Authenticator from the old Authenticator App to the new Battle.net App. If you currently are using the Battle.net Authenticator app, you must migrate to the new Battle.net mobile app by January 5.
The Authenticator feature is now available in the Battle.net mobile app. The old Authenticator app will be removed from all app stores as early as January 1, 2024, and will no longer be available for download. Players who migrate their authenticator will be able to continue using the Battle.net mobile app to authenticate their account logins.
Battle.net Phone Notifications let you perform certain account actions from your mobile phone (such as removing your Authenticator) and can be set up to provide you with account activity notifications. All you need is a supported text-enabled cell phone to get started.
In addition, you can turn on alerts to have text messages sent directly to your phone notifying you of certain kinds of account activity, like password changes and security feature additions or removals. These text messages are an easy way to help protect your account from unauthorized access and changes.
Remember, you can further safeguard your account by never sharing your password, using unique passwords on each site you visit, and staying aware of potential email and phishing scams.
For more information on Battle.net Phone Notifications and a link to set it up, visit the FAQ.
You currently have an open case with us, and you may only have one support case open at a time. If you open a new case, your open case will be CLOSED and you will be placed at the end of the queue. We recommend waiting for your current case to be resolved
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