How Much Does Airdroid Cost
Mica Withington
SparkLayer allowed us to get B2B ordering up and running in a matter of weeks with very little technical effort, and negligible cost. We were so impressed with SparkLayer that we immediately decided to launch B2B ordering in the US.
Everyone at Living Proof has said that SparkLayer is easy to use and looks beautiful, and they love having all this information at their fingertips. It was very time-consuming having to manually do things before, and SparkLayer has reduced the opportunity for error.
Implementing SparkLayer meant we were able to prove the value of taking B2B online quickly to our internal stakeholders. It also meant that we have rapidly been able to provide a differentiated and improved customer experience for our customers.
The SparkLayer platform provides a turnkey Shopify solution, granting the merchant an array of wholesale/bulk order functionality not available through the standard Shopify B2B channel. HIGHLY recommend.
As with the Starter, Growth, and Pro plans, we charge a fixed monthly fee that's based on a number of considerations:
- Projected sales volumes
- Required number of sales agents
- Complexity of backend systems (e.g. ERP or WMS system)
- Complexity of storefront implementation
- Extent of ongoing support required
The Enterprise plan also comes with a full end-to-end onboarding process overseen by our expert team. This process includes scoping your requirements, installation and configuration on your storefront, assisting in data migration, connecting your backend systems, and launching SparkLayer.
For Enterprise customers, we're also able to offer an annual plan at a discounted rate.
We only count orders that are placed via SparkLayer towards your monthly total, i.e. B2B orders. If you're using SparkLayer on a Shopify store that also accepts retail orders (i.e. B2C), those orders will not count towards the monthly total.
To get started, you can sign up for a free 14-day trial here. Alternatively, you can Book a Demo and we can run through how SparkLayer works.
Once you've installed this on your Shopify store, our Onboarding Process then guides you through all the steps to get SparkLayer up and running: from setting up B2B price lists and customer groups, to installing special code snippets within your Shopify storefront theme. You can even use our ready-made Shopify B2B theme and get up and running in less than 5 minutes!
If you have more bespoke requirements and the Enterprise plan sounds more suitable, our team will walk you through the onboarding process.
For the Starter, Growth, and Pro plans there are no contracts and you can cancel your account at any time from within the SparkLayer Dashboard. For the Enterprise plan, we typically establish a longer agreement term based on your requirements and this can discussed in more detail with our team.
For the Starter, Growth, and Pro plans, there are limits on the maximum number of orders that can be placed via SparkLayer. SparkLayer treats each individual order on your eCommerce platform (e.g. Shopify) as an order, and even if you subsequently cancel or refund it, it will still contribute towards the total.
If you do exceed the monthly limit, SparkLayer will still continue to function as normal however our team will contact you to discuss whether or not you'd be better suited to an alternative monthly plan.
No. Manual payment methods (such as "Payment on Invoice" or "Request a Quote") are processed as manual payment methods within Shopify and are not subject to their standard transaction fees. If your B2B customers do choose to pay online (i.e. via card payment), those will be subject to your existing Shopify transaction fees.
Due to SparkLayer tightly integrating with platforms that charge in US Dollars, such Shopify and Shopify Plus, you'll be billed in the same currency to make reconcilation more straightforward. How do you charge me each month? The SparkLayer charges can be found within the billing section of the SparkLayer Dashboard and you'll get a full breakdown of how your charges are calculated. For Shopify stores, you'll automatically be billed via Shopify each month via their own billing system.
Yes, we offer a 14-day trial period to test the features of SparkLayer. The free trial starts when you've installed SparkLayer on your eCommerce platform (e.g. Shopify). If you need your trial extended, please contact us.
SparkLayer works with Shopify and BigCommerce with more platforms coming soon! For Shopify, our officially approved 5-star rated SparkLayer Shopify App means you can integrate with SparkLayer with total confidence.
SparkLayer also integrates with a range of other systems, from payment gateways to multi-channel operations platforms. You can find our full list of integrations here.
A good question! There are many B2B solutions on the market and each offer a variety of benefits that may suit specific use-cases or customer types. Beyond functionality and features, there is one major benefit of SparkLayer that makes it compelling - you get to use your existing website and SparkLayer simply 'layers' on top (hence the name, SparkLayer!). Many other solutions are built as 'web portals' meaning customers have to use an entirely separate website. Whilst this may be useful, if you already have an existing website (e.g. for your DTC retail customers) or you use an eCommerce platform you're already familiar with, you'll need to manage multiple systems and tools which can add operational complexity.
We'd be happy to discuss this in more detail!
Our head office is located in the beautiful English city of Bath and our team is all based in close proximity. You can learn more about our story here! Since we're UK based, we typically operate our support on UK timezones (Monday to Friday, 8am to 6pm GMT) however we are able to accommodate specific requests should you require assistance outside of these hours. Please speak to our team and we'll be happy to advise.
For customers subscribed to our Enterprise plan, you'll get access to our 24/7 Support SLA and you can learn more here.
For Shopify and BigCommerce, you'll simply need to install our official Shopify or BigCommerce app and go through our simple onboarding process.
When your SparkLayer account is created, our online onboarding process guides you through all the elements of installing SparkLayer on your store and we're here to help if you require assistance.
You can also learn more about how onboarding works
If you're using our built-in tools to manage your pricing and customers, it's possible to set up SparkLayer in a matter of hours (or less!). Our team is on-hand to guide you through the set up process and can even help set up on your Shopify store for you.
For most extensive integrations - typically merchants using our Enterprise plan that require backend connections - set up times vary and we'll work closely with you to create a full project plan.
Yes! It's possible to install SparkLayer onto your existing B2C store (i.e. retail), meaning you can run both B2C and B2B on the same store. We call this a 'hybrid setup' and we've a guide here that explains how works.
When your B2B customers sign in, they simply see the special SparkLayer frontend widgets that allow them to see their prices and place orders.
Sometimes it can be better to separate out your B2B store onto a secondary Shopify store and we've detailed some of the common reasons.
No, the product catalogue and category management is done through your existing eCommerce platform. SparkLayer simply 'overlays' your existing product catalogue with the B2B-specific data such as product pricing and pack sizes. It does this by associating data to the specific product SKU behind-the-scenes and then showing the appropriate content to the customer.
Yes, you're able to change styling such as fonts, colours (e.g. of buttons) and spacing easily via CSS to match your current eCommerce store and typically you can get SparkLayer to fit seamlessly with your website look and feel. You can learn more in our guide and watch our video to see some live examples!
No. For performance, the SparkLayer Frontend only loads when a valid B2B customer successfully logs into a website; for your standard (B2C) customers, no code is loaded at all. When a B2B customer logs in, all loading of the interfaces is asynchronous which means a negligible impact on page load times and performance even though SparkLayer is a hosted third-party solution. The result is the end customer will have a rapid experience browsing products and placing orders.
No! SparkLayer is really simple to install and we have full step-by-step instructions once you sign up. If you have access to your Shopify storefront theme, it's possible for anyone to do. If you like, we can even install for you if you require any assistance.
A good question! It's important to note that "B2B on Shopify" is only available to Shopify Plus merchants and we've a full guide here on how it works and how it compares to using SparkLayer. You can also learn more about Shopify & SparkLayer here.
No, SparkLayer does not handle payment processing and instead simply uses the payment methods set up within your eCommerce platform, e.g. Shopify. It's possible to set up both offline payment methods for your B2B customers (e.g. Pay on Account or Pay by Invoice) as well having them pay online via card. For more details, see our guide.
No. With our powerful import tools, you can configure pricing and customer rules all through the SparkLayer Dashboard without the need to have a backend system in place.
If you are looking to use a backend system, SparkLayer works by connecting directly to your central data sources to retrieve your B2B data. If you're using an iPaaS solution (integration platform as a service), SparkLayer can connect directly to this instead, negating the need to connect to an ERP directly.
If you have the technical expertise, the SparkLayer API lets you connect to any system and we also have a range of 'ready-made' integrations. You can find our full list of integrations here.