Job Title: Lead Salesforce developer
Worksite Address: Columbus, Ohio
Required Work Model: Onsite - Interview will be in person
Required Candidate Location: Local
Citizenship/VISA Requirements: Green Card / US Citizens preferred
Tax Related Worker Classification: 1099 , W2 preferred
Responsibilities
• Acts as lead Salesforce CRM developer and works very closely with Business Analysts,
Architects & Project managers in planning the releases.
• Work with business teams to understand their processes and translate their needs into
actionable salesforce requirements for conf iguration/development.
• Involved in all aspects of the Project life cycle, f rom the initial kickof f through the
requirements analysis, design, implementation, testing and post -production solution and user
support.
• Maintains and provides enhancements to the existing Salesforce solutions using latest
features.
• Familiar with Salesforce.com best practices related to release management and deploying
changes through the various sandboxes to production.
• All aspects of user and license management including new user setup/deactivation, roles,
prof iles, permissions, public groups, OWD, sharing rules
• Data management to improve Salesforce data quality, implementing rules and automation as
needed.
• Provide ad hoc data extracts as per business area needs.
• Proactive system maintenance including Security Reviews, Release Updates, Health Check,
and Optimizer
• Identify unused or underutilized platform features.
• Develops and creates dashboards and complex customized reports as per business need.
Manages user testing to include developing test plans, creating user test cases.
• Create and maintain documentation on processes, policies, conf iguration, and user guides.
• Leads the Integrations and supports MuleSof t architect in converting existing custom API’s to
MuleSof t Anypoint platform.
• Create a roadmap and def ine priorities, liaising with stakeholders.
• Mentors and trains State Development resources.
Detailed Day-To-Day Job Duties to be performed:
Responsibilities:
• As a lead and senior developer is involved in all aspects of the project life cycle,
f rom the initial kickof f through the requirements analysis, design,
implementation, testing, deployment, and postproduction support of the highquality
business solutions on the Force.com platform.
• Works with Project Managers, BA’s & Architects in planning the releases.
• Leads daily scrum meetings, reviews, and coordinates the assignment of user stories.
• Works with leadership and stakeholders to provide overall direction, guidance,
def inition, and facilitation for the advancement of sof tware development
solutions required to meet business strategies and goals for the associated
enterprise system.
• Identif ies major interfaces, business capabilities need, and existing application weaknesses and
opportunities for new technical solutions for systems within the organization.
• Conducts code reviews and performs requirements validation to ensure the enhancements are
developed aligning with standards and guidelines.
• Ensures Salesforce.com best practices related to release management are
followed and deploys changes through the various sandboxes to production.
• Maintain, enhance, and create Lightning Flows converting existing workf low
rules and process builders and other functions and conf igurations within the
Salesforce.com environment.
• Def ine, document, and build solutions as per SOA, RESTful architecture and perform web
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services API integrations tasks with other internal and 3rd Party systems (REST & SOAP) and
trouble-shoots any issues with partner and applications as they arise.
• Develops and Manages Communities
• Proactively seek out and identify needed system changes.
• Communicate system changes to the users in advance so they understand the change and
how to use it prior to implementation.
• Develops and creates advanced-level customized reports, dashboards and respond to ad hoc
reporting requests as needed.
• Works with leadership and stakeholders, determine Salesforce and other technologies, sof tware,
tools, and approaches to improve operational ef f iciencies, and enhance the customer
experience.
• Creates project documentation, including user interface guides, training documentation or other
functional specif ic documents and change orders.
• Thoroughly unit test development deliverables and participate in business user
acceptance testing.
• Validates test cases and results against requirements.
• Perform Integration/Regression/Smoke Testing of the applications.
• Develop complex, macro driven reports to summarize system information for Senior
Management.
• Salesforce report building best practices should be followed to avoid the creation of
conf igurations that negatively impact performance as data volumes increases.
• Assist with migration f rom older systems/processes into Salesforce.com.
• Import data as appropriate using Salesforce tools like Data Loader
• Log, troubleshoot and resolve system problems.
• Maintaining the security and integrity of the application software.
• Recommend & review best practices and tools for Release Management/DevOps
• Provide Production support for Salesforce Applications as prioritized
• Maintain and Manage Field Service Lightning Application
• Administrative support for Field Service Lightning Mobile
• Monitor and manage exception logs for back-end system integration with SFDC.
ESSENTIAL REQUIREMENTS:
Technical Specialist 4 must have solid
salesforce.com skills, experience setting up Salesforce
Communities and ideally, understand the general concepts of Customer Relationship Management
(CRM).
• Bachelor’s degree in computer science or information systems or related f ield
• More than 10 years of experience in Information systems in Analysis, Design & Development
• Required 5+ years of Professional Experience in development & administration of applications in
Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
• Required 5+ years of Experience in Aura Components, Lightning Web Component Framework
Apex, SOQL development, VisualForce, Java Script, HTML and CSS
• Required 5+ years of experience in SFDC Design, Analysis, Conf iguration, Customization and
Coding
• Required 5+ years of experience with SFDC data model and the data migration / integration
capabilities of SFDC.
• Required 3+ years of experience handling integrations using API’s or web services with other
internal and 3rd Party systems using REST or SOAP.
• Required 4+ years of Experience in building and Managing Communities
• Strong reporting background using standard reporting tools including standard
salesforce.comreporting functionality and Einstein Analytics.
• Required Minimum of 5 years of experience using Salesforce tools such as Data Loader,
Flosum, SFDC Outlook connector, Ownbackup, Jitterbit etc.
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• Required 1+ years of experience handling Salesforce and Outlook integration.
• Required 5+ years of experience with SCRUM/Agile Development practices.
• Required ability to propose, document, and implement sof tware project lifecycle solutions
(sof tware and documentation).
• Knowledge of Medicaid is desired but not required.
• Knowledge of MuleSof t is preferred.
• Salesforce.com Developer/Administrator certif ication, MuleSof t certif ication(s) preferred.
DESIRED Skill Sets:
• Demonstrate ef fective leadership, analytical and problem-solving skills.
• Required excellent written and oral communication skills with technical and business teams.
• Ability to work independently, as well as part of a team.
• Stay abreast of current technologies in area of IT assigned.
• Establish facts and draw valid conclusions.
• Recognize patterns and opportunities for improvement throughout the entire organization.
• Ability to discern critical f rom minor problems and innovate new solutions.